Galapagos Travel Center Recenzje 

214
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Diana was so helpfull all the way through the booking process, answering all our questions and supporting us. When we arrived at Quito airport everything was ready and waiting for us and from there ev... Zobacz więcej

Oceniono na 5 z 5

This was a huge expense and reading trust pilot reviews originally is what gave me the confidence to proceed. The trip was amazing and everything happened as detailed. When I was on the cruise I met o... Zobacz więcej

Oceniono na 5 z 5

Everything was handled so smoothly - we felt well taken care of throughout our trip. The communication was also very good, especially the booklet of info that was sent right before we left. I was ab... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our trip planned by the Galapagos travel center was one of the best trips we have ever taken! Every detail went perfectly and all of the guides and drivers did an excellent job. Hats off to our travel... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

214 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(214)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100

Napisz recenzję
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Oceniono na 4 z 5

Good budget cruise experience

Cruise was excellent - friendly staff and knowledgeable guide. Great food and comfortable cabin with ac and good shower. A good variety of activities. Having to pay for snorkel equipment hire and bus ride from airport seemed unnecessary given how much this cruise costs!
Travel agency were helpful and sorted everything out but there was a little delay at times. Overall though would recommend.

14 kwietnia 2026
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Odpowiedź od Galapagos Travel Center

Hi Liz!

Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your experience in Galapagos.

We also truly appreciate your comments regarding the snorkel equipment and airport transfer. While most cruises do include these services, there are a few exceptions among midrange and budget options where they may not be included.

We sincerely apologize for any inconvenience caused and will be reinforcing with our team the importance of communicating all inclusions and any additional costs clearly in advance.

Your feedback is very valuable and helps us continue improving our service.

It was a great pleasure to be part of your trip!

Warm regards,
Galápagos Travel Center Team

Oceniono na 5 z 5

A perfect trip organised perfectly.

What more could you ask of a travel advisor? Gabriela gave us good suggestions and advice. She was prompt and friendly in all our communications, never showed frustration with our dithering or weird requests, bless her.
The printed itinerary was great, travel hints were really good, all our connections worked and there was always a friendly person there to collect us as promised.
The tours Gabriela suggested in the Amazon (Sani Lodge) and Galapagos (Treasure of Galapagos) way exceeded our expectations.
And when illness intervened at one stage, Gabriela was there to support and give advice.
I do not hesitate in suggesting Gabriela and GTC as Ecuadorian tour advisors.

21 lutego 2026
Opinia niezależna
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Odpowiedź od Galapagos Travel Center

Hi Mike!

Thank you so much for your thoughtful feedback! We’re really happy to hear your trip turned out just as you had hoped and that everything was well coordinated throughout.

It’s wonderful to know you enjoyed both the Amazon and Galapagos experiences, and we truly appreciate your kind words about Gabriela and the support provided along the way. We hope everything is going well!

Your recommendation is greatly appreciated, thank you.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

All went smoothly for my adult…

All went smoothly for my adult children. They loved their time in the Galápagos Islands .

1 kwietnia 2026
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Odpowiedź od Galapagos Travel Center

Hi Joan!

Thank you for your feedback! It means a lot to us to know everything went as planned and that the experience was so enjoyable for your family.

Best wishes,
Galapagos Travel Center Team

Oceniono na 5 z 5

Our agent Diana Endara was awesome

Our agent Diana Endara was awesome! She was very responsive with all of my questions and concerns. The trip she planned to the Galapagos for my family was seamless - every step of the way we were met with competent drivers and guides. Diana also helped us to choose the cruise and hotels that were just right for us.

24 marca 2026
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Odpowiedź od Galapagos Travel Center

Hi Laura!

Thanks for your feedback. We’re so happy to hear your family had a smooth and well organized experience in Galapagos.

Diana truly cares about finding the right fit for each trip and making everything feel seamless from start to finish.

Thank you for choosing us for this adventure.

All the best,
Galapagos Travel Center Team

Oceniono na 5 z 5

Satisfied

Giselle was always eager to help and fast to respond.

13 marca 2026
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Odpowiedź od Galapagos Travel Center

Thanks for your words. We are proud to have people as committed as Giselle on our team so that you can have such a hassle-free and a memorable trip!

Thank you for choosing us!

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

Our trip to the Galápagos Islands was…

Our trip to the Galápagos Islands was truly magical! Every day was an adventure. We loved the speedboats, yachts and sailboat trips to the different islands, and every guide was knowledgeable, enthusiastic and fun. Every day tour was on time and some days the tour guides added on extra stops, helping us create even more special memories. Thank you for setting up this once-in-a-lifetime trip.

18 marca 2026
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Odpowiedź od Galapagos Travel Center

Hi Barb and Justin!

Thank you so much for your feedback! We’re so happy to hear your Galapagos trip was such an adventurous experience.

It’s great to know you enjoyed the variety of excursions and that our guides helped make each day extra special, they always strive to create memorable moments for our guests.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

It was just great

It was just great, food, guide, adventures All terrific!!

18 marca 2026
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Odpowiedź od Galapagos Travel Center

Hi Linda!

We're so happy to hear that everything was excellent, and we truly appreciate you choosing GalapagosIslands.com to be part of your trip.

Thank you for your feedback.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

A stress-free booking making the trip a…

A stress-free booking making the trip a stress-free adventure. This was the first time I took a cruise. I figured the best way to see the beautiful Galapagos Islands was to cruise around them but
without the cruise crowds. Fortunately, Galapagos caters to small groups due to their strict conservation, protection of the wildlife, and their environment. Right up my alley. Thank you Fatima for advising me on how best to make my vacation to these amazing islands as memorable it can be. I started off with a packed and informative tour of Ecuador's capital, Quito by my personal tour guide, Rocco. I gazed at the beautiful churches, municipal buildings, and experienced the charm of old town. The tour of the Middle of the World was experience in itself. Rocco was very patient and insisted on getting me a raincoat during a warm downpour. I had a great lunch experiencing samples of Ecuadorian food. I got to the airport without issue to continue on to the Galapagos Islands. The staff/guides of the Solaris did an excellent job. The staff and chefs were focused on details of the day-to-day happenings on the yacht while Fabricio, our guide, was very knowledgeable with a friendly personality and charming wit. I was amazed that he knew as much as he did for only being a guide for a short period of time. His teammates where so helpful, getting us to the next event on this educational but fun filled adventure. The surprise at the end just added to a trip that will be long remembered in a very positive way. One tiny thing, could you soften the butter? Soft butter is easier to spread on those delicious breads and breakfast meals.

5 marca 2026
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Odpowiedź od Galapagos Travel Center

Hi Christina!

Thank you so much for sharing your experience! We’re so happy to hear your trip was so smooth and everything you hoped for.

Fatima, Rocco, and the entire Solaris team will be delighted to read your kind words. They always strive to provide the best possible service to our guests and create truly memorable experiences.

It was a great pleasure to having you here!

Best wishes,
Galapagos Travel Center Team

Oceniono na 5 z 5

Galapagos Travel Center, Gabriela was great

Gabriela was wonderful to work with. She was quick to respond to any question I had. It was white glove service, we were met at the airport and delivered to our hotel, and it just continued thru the entire trip. Very happy with the service.

6 marca 2026
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Odpowiedź od Galapagos Travel Center

Hi Terry!

Thanks for your feedback! We’re really happy to hear everything went smoothly from the moment you arrived and throughout the entire trip.

Gabriela will be so happy to hear this, she truly cares about making every step easy and enjoyable. We’re also glad you felt well taken care of the whole way.

It was a pleasure helping you.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

Great experience overall!

Great experience overall. Initially, Fatima was a bit difficult to understand with English as a second language, but we got thru it just fine. Texting and email were the preferred contact route anyway.
The trip was precisely planned and execution was terrific. All promised details were fulfilled and the Angel yacht was fantastic! We would 100% use this agency again for travel to Galapagos.

2 marca 2026
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Odpowiedź od Galapagos Travel Center

Hi Darron and Sandy!

Thank you so much for your kind words! We’re so happy to hear that you had a great experience and that everything went according to plan and that you enjoyed your time aboard the Angel Yacht.

We also appreciate your patience with our team, we like to think a little accent is part of the charm 😊 but we’re very glad communication flowed well in the end.

It truly means a lot to us that you would choose to travel with us again. We’ll be more than happy to assist you on your next Galapagos adventure!

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

They made it easy.

I worked with Diana and she was helpful explaining choices and then made it all happen when I finally made up my mind. I’d would use her again.

6 marca 2026
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Odpowiedź od Galapagos Travel Center

Hi Laura!

Thanks for your review! Diana always takes care of providing all the necessary information for your trip. We're thrilled to have been part of your journey!

Warm regards,
Galapagos Travel Center

Oceniono na 4 z 5

Unique once in a lifetime experience

First contact with lots of infos and travel advice was excellent, reply time very fast. Accounting, payment and invoicing was rather intransparent and average. At the end, our trip to Galapagos was a unique experience, everything was well organized and prepared. Nature guides sometimes did not seem much interested in the tourist group.

25 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi Antje!

Thank you very much for your feedback. We’re glad to hear that you had a unique and well organized experience in Galapagos.

Regarding the administrative process, we always strive to maintain full transparency. As we offer different payment methods, the process may vary slightly, but we aim to keep it as clear and smooth as possible at all times.

We also appreciate your comments about the guiding experience and will take them into account as we continue improving our service.

Warm regards,
Galapagos Travel Center

Oceniono na 5 z 5

Our tour was fantastic

Our tour was fantastic. Our guide, Ivan, was so informative. He would hold a summary meeting every evening about the days activities and inform us of the next days plan so we always knew wha to expect. Our boat crew on the Frigate was amazing. They were all so helpful with our every need. The captain or our boat was attentive to all our needs and watching for sea life along the way. He spotted a group of dolphins one evening and we saw the most amazing show.
The only part of our experience that could use attention was our trip advisor, Sebastian. Our communication was a little sparse and toward the trip date we had a hard time getting information. We would highly recommend the Galapagos Travel Center to others, Regards
Kevin and Beth Mortinson

25 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi Kevin and Elizabeth,

We’re so happy to hear you had such a wonderful experience! Thank you for sharing your feedback,it truly helps us keep improving. And we really appreciate your recommendation, it means a lot to us.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

They handled everything…

They (Diana) handled everything PERFECT. Everything was as advertised; the accommodations were great, along with the tours, communications and meals were first rate. Diana was extremely helpful and patiently answered all of my MANY questions to my satisfaction. We are very glad we used them!

25 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi Ralph!

Thanks for your review. Diana always takes care of providing all the necessary information for your trip. We're thrilled to have been part of your journey and that we could help make it unforgettable!

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

Excellent Service

Excellent Service, excellent experience! Highly recommended!

25 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi Nadia!

Thank you for your kind words. Our goal is always to provide exceptional service, ensuring every guest has an excellent trip.

We really appreciate your recommendation.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

I initially chose Galapagos Travel…

I initially chose Galapagos Travel Center because it was the only place I could find that offered a 3 day/2 night option. However, I was really happy with the experience from start to finish. Sebastian made sure all of our questions were answered and that we were prepared for the trip. The meals and accomodations exceeded expectations and we were able to see a lot in a short time. Highly recommend!

25 lutego 2026
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Odpowiedź od Galapagos Travel Center

Thank you for sharing your feedback! We are very happy that you have lived this at the hands of our attentive staff that accompanies you at every step of your journey.

It was a pleasure to organize and be a part of all of this.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

Galapagos Travel Center

Galapagos Travel Center helped us plan our highly anticipated adventure to Galapagos Islands. They kept us informed of what to pack and the weather would be that time of year. Galapagos Travel gave a detailed description of each day. What we would do and see. They made the trip so enjoyable. Cannot say enough good things. Thank you!

9 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi Brad!

Thanks for your comment. We are glad to know that everything was fine. We aim to offer the best service and experience for our guests.

It was a great pleasure to have you here!

Best wishes,
Galapagos Travel Center Team

Oceniono na 5 z 5

This tour was absolutely amazing

This tour was absolutely amazing. Peter was so knowlegable, personable and patient. I loved his bird impressions, his knowledge of the islands was very impressive. We were blown away by the diversity of all the islands. The way the animals were so approachable and the snorkeling was the best I've ever experienced,

25 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi Mary!

We’re so glad to hear that your guide shared so much knowledge and helped make your experience so special. Thank you for choosing us to be part of such wonderful memories.

It was truly a pleasure having you with us!

Best wishes,
Galapagos Travel Center Team

Oceniono na 5 z 5

I would highly recommend this company

I would highly recommend this company. They responded quickly to all questions and the arrangement of travel couldn't have been more seamless. The yacht we traveled on was glorias and it was the best trip of my life!

25 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi Marsha!

We truly appreciate your recommendation. We love helping our travelers experience this unique destination while enjoying the highest level of service.

It was a pleasure assisting you, and we feel honored to have been part of planning such a special trip for you.

Warm regards,
Galapagos Travel Center Team

Oceniono na 5 z 5

Gabriela was amazingly knowledgeable…

Gabriela was amazingly knowledgeable and helpful. She is the consumate professional. Always available, answering questions in a timely manner with a positive attitude.

9 lutego 2026
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Odpowiedź od Galapagos Travel Center

Hi David! Thank you for your review. Gabriela will be very happy to hear that all the arrangements lived up to your expectations. At GalapagosIslands.com, we always strive to offer you the very best and take care of every little detail. It was truly an honor to have you with us.

Best wishes,
Galapagos Travel Center Team

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