Fullscript Recenzje 

505
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Zobacz więcej

Oceniono na 5 z 5

Emma was the person who answered my phone call. She was extremely nice about asking my name, etc. She helped me so much with my order and was very efficient. Emma was fantastic and made me laugh an... Zobacz więcej

Oceniono na 2 z 5

Shipping of Heat sensitive items is not at all good! They use DHL for shipping and then that company transfers the package to USPS. So, it sits for a couple days not going anywhere. I have complaine... Zobacz więcej

Oceniono na 5 z 5

I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami

Napisane przez firmę

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

505 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 47% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(505)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 231

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Terrific choices

Terrific choices, easy website navigation and excellent customer service. My representative Jesús was delightful to work with, knowledgeable and helped answer all my questions. Thank you for a pleasant experience and conversation.

22 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you for your wonderful feedback! We’re thrilled to hear that you had a smooth experience with our website and that Jesús provided such knowledgeable and friendly support. We’ll be sure to pass along your kind words to him.

Oceniono na 5 z 5

Meghan was great

Meghan was great! Kind, patient, knowledgeable, and very professional. A superior representative for your company.

22 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you for your review and we love to hear that Meghan was able to help you out :D

Oceniono na 5 z 5

Excellent customer service!

We had an issue with a supplement (not with quality, related to allergies) that a patient was unable to take. The return process was extremely smooth and hassle free. Very grateful for the service provided!

19 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you for your review, we truly appreciate it!

Oceniono na 5 z 5

Natalie @ Emerson Ecologics was wonderful 10 STARS!!

Natalie was absolutely amazing willing to go above and beyond to help me find what I was looking for she even sent me an email with the direct link to what I was looking for in addition to putting them in my cart for me I give Natalie 10 stars. I actually was fortunate enough today to get her twice in a row! She was friendly did not hurry me through my questions/patient and I just wish all customer service was like this when taking orders!! our office has been ordering from Emerson for over a decade and I have found most representative to be helpful, but Natalie is THE BEST!!!

16 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Wow—thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Natalie provided such exceptional support and went above and beyond to make your experience smooth and easy. We’ll be sure to pass along your kind words to her. We’re grateful for your continued trust over the past decade and look forward to serving you for many more years!

Oceniono na 5 z 5

excellent!

excellent!
fast and polite.

17 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you so much! We’re glad to hear you had a fast and polite experience. We appreciate your feedback!

Oceniono na 5 z 5

Jade answered my many questions.

Jade answered my many questions and helped me with both my patient and professional accounts. Jade also assisted in tracking a refund for me.

16 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

We’re so glad Jade could support you with both accounts and ensure your refund was on track! Thank you for sharing your experience—we’ll be sure to pass along your kind words to her.

Oceniono na 5 z 5

Why can't I change my own email?

someone fixed my new email for me

16 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

We’re glad to hear your email issue was resolved! For security reasons, email changes need to be handled by our team, but we’re always happy to help get it updated quickly.

Oceniono na 5 z 5

Fullscirpt is the best

Fullscirpt is the best! They offer all the top brands in supplements and they ship out quickly. Their customer service is unreal. Jade G helped me with mistakes and even offered to ship out correct order overnight and without the extra charge. They are always helpful and super friendly.

15 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

We’re so happy to hear this! Thank you for recognizing our quick shipping and supportive care—Jade will be thrilled to know she made a difference. We truly appreciate your kind words and your trust in Fullscript!

Oceniono na 5 z 5

Outstanding support!

Outstanding support!! Straightforward, KIND, patient & NO upselling! Many thanks for the assistance with the items I overlooked in my order yesterday! Simply the best!

16 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you so much for your kind words! We’re so glad we could help and make things easy for you—no stress, just support. We truly appreciate you taking the time to share your experience!

Oceniono na 5 z 5

Jesus did a great job on resolving my…

Jesus did a great job on resolving my question related to adding a Multi-Patient Plan into. my dispensary!

Thanks again and all the best,

Dr. Markham

15 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

We’re so glad to hear that Jesus was able to help with your Multi-Patient Plan question! Thanks for sharing your experience.

Oceniono na 5 z 5

Customer support Jesus

Customer support has been always very helpful and considerate. Jesus especially handled the situation as smoothly and efficiently as possible which greatly appreciate!!

15 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you so much for your kind words! We're thrilled to hear that Jesus was able to assist you smoothly and efficiently. We'll be sure to share your feedback with him and the team—it means a lot!

Oceniono na 5 z 5

Amazing Customer Service

Jesus helped me today and he was so kind and friendly. I had to call twice and I was blessed to get him both times. The error was my fault and he made me feel so much better by saying we are all humans and we all make mistakes. He was just so kind and even said if you need further help we’ll be here to help you. I so appreciated his support and kindness.

12 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you so much for sharing this kind review! We’re thrilled to hear that Jesus made your experience so positive and reassuring. We’re always here if you need anything else!

Oceniono na 5 z 5

Brian was so friendly

Brian was so friendly, patient, and helpful. I always need to place my order over the phone because of shipping challenges to my location. Really appreciate the awesome customer service.

11 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thanks for your feedback! It’s great to know that even with shipping challenges, Brian ensured everything was handled quickly and kindly.

Oceniono na 5 z 5

very helpful and excellent customer service

Meghan was very helpful and the refund process felt easeful. seamless process.

10 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

It's wonderful to hear that the refund experience felt easy and efficient. Meghan will be happy to know their support made a difference!

Oceniono na 5 z 5

10/10

First of all, I am a very loyal Fullscript customer and always will be! I use Fullscript for my patients and myself. I accidentally ordered the wrong supplement and Jesús R. was beyond helpful in getting me not only a refund but I also didn’t have to go through the hassle of even returning the product. He was respectful and very quick in his response. Thank you!

9 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you for your continued support! We're so glad to hear that Jesús was able to provide quick, respectful, and helpful service. We're lucky to have him on the team and thrilled your experience was a positive one.

Oceniono na 5 z 5

Return resolution

Pia S. was quick to respond to my return request. I was more than happy with the resolution. Fullscript provides amazing service and high quality products.

8 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

We appreciate your feedback! It's great to know Pia provided quick and helpful support, and that Fullscript continues to meet your expectations.

Oceniono na 5 z 5

Jade was very helpful and clear with…

Jade was very helpful and clear with what she could do to help me place an order I already put in to add a few extra products I forgot. Superb customer service!

8 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thanks for your review! We’re happy Jade was able to assist so efficiently and make sure your order included everything you needed.

Oceniono na 1 z 5

NOT WORTH THE TROUBLE / HEADACHE!!

NOT WORTH THE TROUBLE / HEADACHE!!!

I've made orders numbering in the double digits with Fullscript - enough to cement my status as a "loyal" customer - and yet I can count on two (2) fingers the number of times my Fullscript orders were NOT screwed up.

From "heat sensitive" items being shipped without cold packs..."heat sensitive" items arriving gooey and MELTED... to shipping items with no expiration date... Fullscript's order handling & fulfillment has been downright lousy.

I once asked Customer Service, point blank, if I could *PAY* more JUST to have an extra cold pack placed in with my [expensive, heat-sensitive] probiotics. They refused.

THEN there's their "Premium" shipping, which is tantamount to highway robbery.

Case in point: I placed my most recent order on 8/31, and paid for "Premium" shipping that - at the time of purchase - "guaranteed" my items would be delivered by 9/4.

Well, today it is 9/8. I not only do NOT have my items, but DHL (Fullscript's horrendous carrier) also keeps pushing my delivery date estimate OUT...which means my [expensive] supplements are sitting on some truck, or in a warehouse, being degraded by sun exposure and/or high temps.

...yay.

(for reference: in the time I've been waiting for this latest Fullscript order, I've ordered - and received!! - items from - get this - HAWAII (!). FYI I'm in New England!!).

YES, it's tempting to use Fullscript because of the discount. But even their tempting discount is NOT worth the time [you'll be waiting to get your stuff], the money [you'll be tossing in the garbage for "premium" shipping] or the hassle [when they forget to add cold packs and your stuff arrives melted / destroyed].

My advice: shop elsewhere.

31 sierpnia 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you for taking the time to share your honest review. Your experience has not reflected the level of care we strive to deliver. Ensuring that products arrive in excellent condition, especially temperature-sensitive items, is a priority for us, and your feedback points to areas we still need to improve. We understand how frustrating it must be to experience repeated disruptions, especially after placing your trust in us. Your experience has been shared with our fulfillment and support teams, and we appreciate you bringing it to our attention.

Oceniono na 5 z 5

Pia S

Pia S. was amazing! I had my first shipping issue in over 3 years that I’ve been ordering and they handled it right away. Other than this 1 time, shipping is always Very quick. They under promise and over deliver for sure. I appreciate FullScript immensely!

4 września 2025
Opinia niezależna
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Odpowiedź od Fullscript

Thank you for your kind words! We’re so glad Pia was able to resolve your shipping issue quickly, and we truly appreciate your loyalty over the years.

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