Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Emma was the person who answered my phone call. She was extremely nice about asking my name, etc. She helped me so much with my order and was very efficient. Emma was fantastic and made me laugh an... Zobacz więcej
Shipping of Heat sensitive items is not at all good! They use DHL for shipping and then that company transfers the package to USPS. So, it sits for a couple days not going anywhere. I have complaine... Zobacz więcej
I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Dane kontaktowe
360 Albert St., K1R 7X7, Ottawa, Kanada
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 47% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a few questions and reached out…
I had a few questions and reached out for support, and was very quickly responded to by Katie. She was very responsive, helped with confirming a supplement's contents for allergens, and helped with navigating a technical issue I was having. The issue was resolved within an hour! Thank you!

Odpowiedź od Fullscript
Outstanding support from Jade G.-…
Outstanding support from Jade G.- quickly resolved my problem! And saved me time!!

Odpowiedź od Fullscript
THE BEST CUSTOMER EXPERIENCE
FIRST OF ALL, IT IS A DELIGHT TO SPEAK WITH A HUMAN BEING. THE PERSON WITH WHOM I SPOKE WAS HELFUL, PATIENT AND EFFICIENT. I AM GRATEFUL

Odpowiedź od Fullscript
Representative went above and beyond to…
Representative went above and beyond to assist me

Odpowiedź od Fullscript
The customer service and refund process…
The customer service and refund process is so easy and EXCEPTIONAL. Thank you!

Odpowiedź od Fullscript
I love Fullscript
I love Fullscript. As a Practitioner, they offer a wide choice of supplement brands and have now teamed up with Rupa Health, a leading lab aggregator for testing.
It's a dream team for health care.

Odpowiedź od Fullscript
Best Customer Service
Rachel T. was the best! Helped me with my problem even though it was my fault!

Odpowiedź od Fullscript
Excellent Customer Service and Community-Minded Approach
I recently had to request a return and refund for an order I placed in error, and I’m very impressed with how smoothly Fullscript handled the process. Not only was the refund processed seamlessly, but they also didn’t require me to send the items back. Instead, they thoughtfully suggested donating the supplements to my local practitioner, a pharmacy, or a community organization that accepts them.
It’s a small but meaningful gesture that reflects Fullscript’s commitment to both customer satisfaction and community well-being. I really appreciate their professionalism and care—it makes a big difference and sets them apart from many other companies.

Odpowiedź od Fullscript
Rachel T! Excellent work!
Rachel T. resolved my issue quickly and made it effortless for me. That is stellar customer service- quick, friendly, and fully resolved the first time! I highly recommend!! Thank you, Rachel! And well done to Emerson adn Fullscript for empowering your customer-facing team members to resolve issues without excess processing that inconvenience customers. Nice work!

Odpowiedź od Fullscript
I have been very happy with the products and customer service
I have been very happy with the products from Fullscript ~ when I had an issue with a missing order Meghan was quick to address it to my satisfaction 🤗
I will continue to use Fullscript because of their great products and the customer service Meghan provided 👍🏽👍🏽

Odpowiedź od Fullscript
I was scammed by Degree Wellness into…
I was scammed by Degree Wellness into "setting up" an account. Aint nobody got time for these games

Odpowiedź od Fullscript
I called with an inquiry regarding an…
I called with an inquiry regarding an out-of-stock product, and Meghan was very helpful in tracking down the status of said product. She was friendly, helpful, and enthusiastic, and provided a timely update regarding the issue within only a day or two after.

Odpowiedź od Fullscript
Meghan was great
Meghan was great. I always have a good experience with Emerson. Everyone is professional, friendly, and great customer service.

Odpowiedź od Fullscript
Fullscript has a great selection of…
Fullscript has a great selection of supplements which I can count on, with reliable service. I recently had an issue with one of the supplements and Bron in customer support was very helpful, issued a refund very quickly. I will continue to rely on Fullscript for the majority of my supplements.

Odpowiedź od Fullscript
Meghan was delightful and helpful
Meghan was delightful and helpful. She executed my order perfectly.

Odpowiedź od Fullscript

Odpowiedź od Fullscript
I had the pleasure of working with…
I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and stress-free and I really appreciated the extra effort she put into helping. I am truly grateful for her kindness, expertise, dedication and care.
Kind regards,
Rebecca Wilson Nichols, DC

Odpowiedź od Fullscript
My 25 years plus being with GS has…
My 25 years plus being with GS has been fantastic experience due to product lines, practitioner cost and patience, professionalism & knowledge of the outstanding staff that serves us daily … and Rachel demonstrated my points today!

Odpowiedź od Fullscript
I found Jesus in customer support
I found Jesus in customer support, I appreciate his calm and knowledgeable approach to my issue.

Odpowiedź od Fullscript
The significance of having an agent who can work on the fly!
My experience was great because the agent was quick to recognize the challenge of the situation and make a decision to assure that my package arrived as close to on time as possible. This gave me a lot of relief and allow me to put this task to bed so that I could move on to other focuses.

Odpowiedź od Fullscript
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







