FRIENDZ TRAVEL UK Recenzje 

472
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The prices and times of the flight were completely misrepresented. THEY WILL NOT REFUND YOUR MONEY!!!! when the flight is double their promoted rate. Have to spend more money or lose it all!! Just so... Zobacz więcej

Oceniono na 1 z 5

My experience was extremely disappointing, and I’m sharing it so other people can be aware. I paid for my tickets at the price I was originally quoted, and after making the payment, I was kept... Zobacz więcej

Oceniono na 5 z 5

Gavin Maxwell , was very professional, he talked us through everything we needed to know, from tickets to seats on the plane, and finally sorting out the boarding passes 24 hours before departure... Zobacz więcej

Oceniono na 5 z 5

Jessica took over steves job and she did an amazing professional supportive job as a travel agent for Freindz!!!shes great and got myself through a tough journey physically but the airlines were great... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro podróży
  2. również w kategorii:
  3. Agencja podróży
  4. Ubezpieczenia podróżne
  5. Wakacje na nartach
  6. Wynajem wakacyjny

Napisane przez firmę

Friendz Travel curates exceptional journeys for discerning travellers, combining personalized service, seamless planning, and exclusive experiences. From bespoke holidays and luxury escapes to international adventures, we turn travel aspirations into extraordinary memories. Our promise is simple: exceptional journeys, uncompromising service, and experiences crafted around you. With Friendz Travel, every journey is designed to be truly unforgettable.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

472 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(472)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great team

Great team! I had less than 6months left on my passport and was very worried because it was an emergency!! Not to mention that the embassy of my country was shut in London and Jessica jackson was great in explaining how I can overcome this problem and thank God with Jessica's help im all ready to go!! Very very

22 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Feedback

Mrs Jessica Jackson was an amazing person. I was very stressed and she helped me a lot to deal with the situation. Without her help I do not think I would have been able to have done it. Thank you so much Jessica!

23 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Unbelievable service

I have never had customer service like I have done today with Jessica Jackson. The service was impeccable she arranged everything seamlessly for us and the best thing, cheapest options. The communication was excellent and she went above and beyond! I will be using Jessica Jackson’s service now for every time I travel! Thank you so much!
The Finnigan family.

22 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

Scam ? I have bought two businesses class…

I have bought two businesses class flights for Australia. After purchasing I received a call to say the flights were standby tickets and I had to pay more. They said it would be £14400 ! Which I refused as this was more than if I went direct. I had purchased their insurance at the same time as my dad is 96 and if for any reason I needed to get back early I could. I ended up paying almost £13000 ( £3000 more than my original purchase) this is money I have saved for years and recently being told I have MS, thought I need to do this trip sooner rather than later. I have received confirmation for tickets and have checked with the original airline but still have not received insurance even though I have emailed them twice. I have contacted my bank and have been advised to contact the fraud team if I still feel I have been scammed. I know I have paid more than going direct with the airline ( who have been so helpful ) but I need to know I will receive my insurance and they are legitimate.

17 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

WARNING

WARNING: Do NOT use this flight booking website. They are deceptive and dishonest. I booked a flight on 15 July and paid the full amount charged. The next day, they called to inform me the fare did not include checked or hand baggage, which I accepted. They confirmed the booking and said they would send my PNR and e-ticket. However, the day after that, they called again to say the flight fare had increased and demanded an extra £400 to secure the booking. This is completely unacceptable. They confirmed a price and then tried to extort more money, which is a scam. Their staff are cheaters and play games with customers. Avoid at all costs!"

16 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

ABSOLUTE SCAM

SCAM; Run Away!

I booked a round-trip flight from Columbia to Las Vegas for $320. I received a phone call from them a day after telling me that this was a promotional price that expired and it was limited to five people. They asked me if I wanted to pay for a $700 upgrade. I told him no that is too expensive. I asked for cheaper alternatives from my round-trip. They still wanted me to pay over $150 more than what was advertised. I then demanded a refund in which I was declined because he told me that “ it was not possible and that I can only get it in a form of credit (which is no tangible value designed just to book flights through them only) at this point I was really aggravated and demanded a refund several times. Asked for the manager in which they finally gave me a refund. I am still waiting for it. He told me you should come in within the next 24 hours or so. Stay away from this agency and if you or as to pay extra than once advertise, always demand a refund.

12 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

friendz travel is good company always…

Highly Recommend Friendz Travel!
Friendz Travel is an excellent company that I always recommend to everyone. Their team is energetic, helpful, and always ready to assist. I've consistently used their services and had great experiences every time. A special shoutout to Jessica Jackson she’s always ready to sort out any issues I have. She truly is a star!

4 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid This Airline/Booking Site

Avoid This Airline/Booking Site – Total Scam and Misleading Tactics!

I had an extremely frustrating and disappointing experience. After booking a flight, I received an email saying my request was "pending" and that they were awaiting confirmation from the airline. They also mentioned that the price is not guaranteed.
They claim to have 24/7 customer service, but when I called, no one answered. I finally got through to someone, then they told I’d have to pay extra for a cabin bag, even though the ticket I booked clearly included cabin baggage. This is blatant false advertising.

To make matters worse, they told me I couldn’t cancel the booking, even though it hadn’t been confirmed yet. Their whole system is misleading, dishonest, and designed to squeeze more money out of customers after they’ve already committed to a purchase.

Do NOT trust this company. They are scammers, plain and simple – using shady tactics, hidden fees, and unreachable support to trap customers. I strongly urge others to stay away and book directly with trusted airlines instead.

4 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM Company Beware!

SCAM Company Beware!

This company is completely untrustworthy and seems to operate without any professionalism or integrity. I submitted a booking through their website, which showed a great price including bags or so I thought. Thankfully, no payment was taken yet.

After I entered all my details and completed the booking, I received an email saying they needed to confirm the ticket with the airline. Shortly after, they put my booking on hold and asked me to call them.

When I called, they suddenly claimed the ticket I chose didn’t include any baggage, despite what was advertised. They then tried to upsell me, saying I’d have to pay more or switch to another airline. I made it clear I wasn’t interested in changing anything. That’s when the agent became argumentative and even claimed the ticket was non-refundable, despite it not even being confirmed yet.

How can a ticket be non-refundable if it hasn’t even been issued?

This company is running a scam and trying to trap people into paying more than what was advertised. They treat customers like they’re stupid. Don’t fall for it. Avoid at all costs!

25 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Passing themselves off as virgin…

Passing themselves off as virgin Atlantic .These people are a slow motion nightmare.I thought I was talking to virgin direct but instead I was talking to friendz travel.They said they were Virgin's official partners,a total lie I assume.
I got an email from them to pay friendz £2100 when I would be paying virgin direct no way that was happening.

21 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

In fact 0 score as they showed they…

In fact 0 score as they showed they were scammers they are maybe based in US or elsewhere but they scammed me in London uk over the phone, they got my money and Everytime I asked for the remaining of my refund which was almost 1/2 of I paid, they refused to refund me. How low the staff management and staff are! They have English names but in fact they are Asian origin, their phone number in London mislead me in the 1st place.

17 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM

SCAM
This company is run by liars and scammers. Googled Emirates as I was concerned about my ticket to Australia. This company's number came up in the search as Emirates Reservations so I rang them. They pretended to be Emirates and said only they could change the ticket, they were closing shortly and the charge would be £250. Because I was travelling in less than 24 hours and was told I was speaking to Emirates, I paid them the money. After the call I began to think something was wrong and contacted Emirates customer services through their own web site. Emirates are not connected with this company, they had no idea who they are and if I had phoned Emirates themselves instead of being duped into phoning the wrong number Emirates would have changed the ticket without any charge. Not only did Friendz travel refuse to give me my money back or answer emails, their fraud meant I had to cancel my bank card before going to Australia the next day. They are liars and thieves and wont answer this review.
Don't believe any positive reviews.

10 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

SCAMM SCAMM SCAMM SCAMM I DONT EVEN…

SCAMM SCAMM SCAMM SCAMM I DONT EVEN WANT TO EXPLAIN THE SAME ALREADY SAID HERE TONS OF TIMES… WE TRAVEL WITH A LITTLE BOY AND THEY DIDNT CARE THAT THEY MADE US MISSED THE FLIGHT THAT WAS PAID FRONTIER DIDNT FIND THE CONFIRMATION NUMBER ON THEIR SUSYEM ..JUST FOR THEM TO ASK FOR MORE MONEY FOR A FLIGHT THE NEXT DAY THIS IS A TOTALLY SCAM I DONT KNOW HOW THET STILL IN BUSINESS DO NOT USE THIS PLEASE I ASKED FOR A SUPERVISOR AND HE TOLD ME IT WASNT ONE AVAILABLE AND HE SAID HE CHANGED MY FLIGHT TO THE NEXT DAY CUZ I DIDNT WANT TO PAY 600 DOLLARS MORE BUT HE SAID I HAVE TO WAIT 2 HOURS FOR A CONFIRMATION NUMBER THEYRE A JOKE BIG SCAMM

18 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Pretending to be BA trying to take £100

I called this company by mistake as thought I was calling BA .Explained that I had an email from BA asking to call them back as they were sorting out a query that I had been dealing with . The gentleman on the phone said he could help me with my name correction on my BA booking and wanted to charge me £100 . I said I would call back and he got quite angry saying that I would not be able to fly . It didn’t seem right so i googled the number again and called the correct BA number . They informed me that the name had already been corrected and there wasn’t anything that needed . A lucky escape as they are clearly a dodgy company .

9 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Scammers

Scammers. Pretended to be BA and used blackmail tactics to extort money.

26 marca 2025
Opinia niezależna

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