i just got off the phone with Cristian from freeway on 10-17-2026 at 455 pm california time. I called through the number 714-252-2500 and that's where he answered from. He was very rude and would not... Zobacz więcej
Reakcja na opinię
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Great experience with Ailed she really helped me with my quote, would recommend to my family and friends on the great prices and different policies! Very polite!
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I had a great experience working with Nakisha at Freeway Insurance in Urbana! She provided excellent customer service and was very helpful throughout the entire process. She’s down-to-earth, easy to t... Zobacz więcej
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Ivy from freeway insurance in Dolton IL Is great. She is constant, calling making sure I don’t need anything. Especially, if I’m late; she patient/compassionate she lets me get out why I need insura... Zobacz więcej
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Informacje dotyczące firmy
O Freeway Insurance
Napisane przez firmę
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Dane kontaktowe
7711 Center Ave., Suite 200, 92647, Huntington Beach, Stany Zjednoczone
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,5
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brittney was a great help to me in…
Brittney was a great help to me in getting the best price on coverage for my vehicle. She was very patient and pleasant to talk with. Brittney was very detailed when explaining insurance coverage for my vehicle.
Brittney is the best at what she does.
Elliott.
20 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!
The biggest complaint it's being…
The biggest complaint it's being monitored for quality assurance which it isn't automatic stuff that doesn't work people that hang upon on you these some traing in customer relations
19 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Thomas,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Great customer service
Great customer service. Was quick and easy. Manuel Miranda gave me the best customer service. He was very respectful and explained everything clear.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!
Freeway Insurance company in yuma…
Freeway Insurance company in yuma handles my insurance needs in a very courteous and professional way. Many thanks to agent Heriberto Villa for exceptional service!!
17 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for your review, our customer service department is an expert at what we do, help our clients get the peace of mind they need for their insurance needs. Have a great day!
Tracy with Freeway insurance out of San…
Tracy with Freeway insurance out of San Antonio was the most helpful representative that I have ever had as a client in any company or even industry. She went out of her way to explain, help, make things easier for me, and very informative. She also helped make sure that I was able to renew my policy paying good rates still. Very kind and called me back immediately when things were needed and to follow up. Helped also inform me of my discount advantages if I payed online and added my eft information for yet another discount which I never knew about.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for sharing your positive experience. We are happy to have agents with great people skills and great customer service working here, making our customers feel right at home. This gives us the comfort of knowing our customers are being treated well. Customer Satisfaction is our top priority here, and we could not do it without your support. Have a great day!
I wouldn’t recommend the 800 n kedzie…
I wouldn’t recommend the 800 n kedzie location the customer service was terrible and very rude sales representative Lucian M. Rivera with racial discrimination and also the manger that was in today made it no better and told me get insured some place else than just very rude unprofessional racial.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
would not recommend to anyone I bought…
would not recommend to anyone I bought the roadside assistance thru auto club and have been trying to get a refund for over a month now every time I call they can't ever find my policy it takes them literally 10 mins just to find my account and then after I already have been waiting for my money to hit my account they tell me to fill out an email asking for a refund, and one of the representative just hung up on me I wasn't being rude he said he was working on the refund and 2 mins later it went to the survey... Very irritated
26 maja 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Megan,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Christian Alvarez thanks so much!
Christian Alvarez provided exceptional customer service He handled my questions with ease and provided competitive quotes. Lucky to have been connected with this agent. #repeatcustomer
5151 Plank Rd. Baton Rouge, LA 70820
16 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
You can always have a piece of mind knowing you have a reliable agent for all your insurance needs, thank you for leaving a 5-star review for the service provided. Have a great day!
Absolute worst customer service of any…
Absolute worst customer service of any company I’ve ever worked with.
16 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Carol,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Trevor Lee was awesome n fast thank you
12 czerwca 2026
Odpowiedź od Freeway Insurance
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
guadalupe was GREAT!
guadalupe was GREAT!! she made the proscess easy breezzzy !! you have a wonderful employee there!!, never let her go! give her a raise when she's due$$ thanks again Lupe your the best !!!!
13 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
You can rest assured anytime you speak with our agents, they will help you find exactly what you are looking for. Thank you for giving us the chance to help. Have a great day!
I had a very frustrating experience…
I had a very frustrating experience with the female agent who handled my call. She was unprofessional and repeatedly disconnected the call whenever I asked questions. Instead of addressing my concerns, she continuously repeated the same response without providing clear answers. When I tried to seek clarification, she became irritated and ended the call. This level of customer service was disappointing and did not resolve my concerns.
(520)639-7313
13 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hi Jennifer,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Odpowiedź od Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Always be Thankful to GOD
Felicia Graham is a kind person and did a great job with my renewal for my insurance.
12 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for sharing your comments on the personal experience you had with our agent today. Have a great day!
Service..staff..prices
12 czerwca 2026
Odpowiedź od Freeway Insurance
Thank you for reviewing our services today, we hope to see you again soon, have a great day!
Lo peor me hicieron pagar mi póliza 2…
Lo peor me hicieron pagar mi póliza 2 veces les recomiendo llamen directo a la aseguranza directo estos solo se quedan con tu dinero
12 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Hola Fernando,
Gracias por tomarte el tiempo para compartir tu experiencia. Lamentamos mucho que tu interacción con nuestra agencia le haya causado frustración y falta de apoyo. Ese no es el nivel de servicio que nos esforzamos por brindar, y agradecemos tu honestidad. Nos gustaría tener la oportunidad de corregir esto. Déjanos ayudarte comunicándote directamente con nosotros a (888) 443-4662 para que podamos revisar tu caso y asegurarnos de que recibas la claridad y la asistencia que mereces. Gracias nuevamente por tus comentarios; nos ayudan a crecer y a servir mejor a nuestros clientes.
Mayra
Mayra, she has excellent communication skills . Patience and kindness . Doing an excellent job at accomplishing what my needs were . Making my day nice !! Thank you & id definitely recommend you .
12 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for giving us an opportunity, we will always look for the best prices for all customers, we do not feel insurance should have to be expensive for customers. Have a great day!
Great service by Sharie
Great service by Sharie, she had me processed and a new policy in minutes. Thanks, and keep up the good work Freeway Insurance.
3 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
Thank you for your review, our customer service department is an expert at what we do, help our clients get the peace of mind they need for their insurance needs. Have a great day!
I had a great experience with Freeway…
I had a great experience with Freeway Insurance. The staff was friendly, professional, and took the time to explain all of my coverage options. They helped me find an affordable policy that fit my needs and budget without making me feel pressured. The process was quick, easy, and stress-free. I appreciate their excellent customer service and willingness to answer all of my questions. I would definitely recommend Freeway Insurance to anyone looking for reliable coverage and great service.
12 września 2025
Odpowiedź od Freeway Insurance
Thank you for allowing us the opportunity to help. Getting insurance has never been easier to get, with us you get to relax and let us find the policy that best fits your needs with the coverages, we always look for policies with the best rates for all our customers. Enjoy the rest of your day!
Luis Acuna gave me such a great…
Luis Acuna gave me such a great response. I trully felt confortable speaking to him. He attended the call with excellent manners and professionalism. Thank you.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Freeway Insurance
We are glad to see our agents can assist customers in finding insurance with great rates and coverage. Our main goal is to keep you safe and covered wherever you may be, whether it is on the road, at home or work. Thank you for being our customer. Enjoy the rest of your day!
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