Freeway Insurance Recenzje 

5176
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

i just got off the phone with Cristian from freeway on 10-17-2026 at 455 pm california time. I called through the number 714-252-2500 and that's where he answered from. He was very rude and would not... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience with Ailed she really helped me with my quote, would recommend to my family and friends on the great prices and different policies! Very polite!

Reakcja na opinię

Oceniono na 5 z 5

I had a great experience working with Nakisha at Freeway Insurance in Urbana! She provided excellent customer service and was very helpful throughout the entire process. She’s down-to-earth, easy to t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ivy from freeway insurance in Dolton IL Is great. She is constant, calling making sure I don’t need anything. Especially, if I’m late; she patient/compassionate she lets me get out why I need insura... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja ubezpieczeń komunikacyjnych

O Freeway Insurance

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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(5176)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 793

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I called to get a quote i spoke with tashika williams

I called to get a quote i spoke with Tashika she was very helpful and patient with all the questions I had . Highly recommend her

28 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

We are happy we have been able to help, thank you for your 5-star review, we are always ready to help you with your insurance needs. Have a great day!

Oceniono na 5 z 5

Atención

Arelis Rocha es muy profesional,rápida,servicial y paciente todas las cualidades necesarias para complacer al cliente

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Gracias por elegirnos para sus necesidades de seguro hoy, nos alegra que nos haya dado la oportunidad de mostrarle lo que ofrecemos. ¡Disfruta de tu día!

Oceniono na 5 z 5

Jocelyn Romero was very professional in…

Jocelyn Romero was very professional in helping me getting me set up with insurance. I liked that she did it fast and gave me different options and was so sweet and friendly. Great service. Will recommend others for sure.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Thank you for your recognition of the service provided, understanding the needs of our customers helps our staff build a bond and confidence so you can rest assure you come to the right place for help. Have a great day!

Oceniono na 5 z 5

My experience at freeway was so…GREAT EXPERIENCE!

My experience at freeway was so stress-free and my agent was so friendly and most helpful thank you Brendan◉⁠‿⁠◉

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

We are glad our agent left a good impression on the services provided, helping you find the rate you were looking for. Enjoy your day!

Oceniono na 5 z 5

Insurance rep Felicia at store 2808…

Insurance rep Felicia at store 2808 hwy6 s Houston 77082. She gave exceptional customer service. She made sure all my needs were met. Thank you

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Thank you for reviewing our agency. We are happy to know we were able to answer any doubts about your policy. Have a great day!

Oceniono na 1 z 5

Zero stars

Zero stars. Rep was shady, I asked what is the broker fee, didn't give me figure just said its in the premium then he says my monthly payment is
$49. Now he says the Rep will tell me the down payment when I go into the office. I had to push him what the down payment is, He said around $350! No Freeway scam for me, don't waste your time and money.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

We’re sorry to hear about your experience and understand how concerning this situation must have been. Your feedback is important, and we appreciate you sharing it. If you’d like assistance reviewing your concerns or discussing this further, our customer service team can be reached at (888) 443-4662.

Oceniono na 5 z 5

5star

It was fast ,easy got me the best rate. Thanks Eric

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!

Oceniono na 1 z 5

Do not shop with this company for many reasons …

Do not shop with this company for insurance! They are sloppy and unprofessional. First, they got my policy wrong. And when I called about it, they never returned my call. After calling again, I finally was able to talk to my representative. After telling her that the address was wrong, she pretended to correct it but never did. Then upon further investigation, I noticed that my DOT number was wrong on my policy. So I called back again and was told that she would get back with me. Instead she texted me instead of calling me. If that wasn’t bad enough, the ELD device that I need to in order to run my company was sent to a completely different address. Why, because she never corrected the mistake that she claimed to have fixed. I can go on and on about the unprofessional behavior that was displayed by my representative but it would be redundant. I just want anyone who is thinking about choosing this company for insurance to reconsider and find another company.

25 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

We’re sorry to hear about your experience and understand how frustrating this must have been, especially with repeated errors and the lack of proper follow‑up. Your feedback is important, and situations like this should be taken seriously. If you’d like your concerns reviewed further, our customer service team is available at (888) 443-4662 to assist you.

Oceniono na 5 z 5

Our Freeway in KCK

Our Freeway in KCK, Wyandotte County, has the best ladies. They are ALL Courteous, polite and knowledgeable.

13 lutego 2026
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Odpowiedź od Freeway Insurance

Thank you for your review, it was no problem, this is what we specialize in, thank you for giving us the opportunity to help. Have a great day!

Oceniono na 5 z 5

Ms. Rosemary.

Ms. Rosemary was very nice and attentive! Her customer service is excellent. She offered the best deal for me!

30 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

We are happy we have been able to help, thank you for your 5-star review, we are always ready to help you with your insurance needs. Have a great day!

Oceniono na 5 z 5

El joven Juan nos atendió a mi esposo y…

El joven Juan nos atendió a mi esposo y a mí de una manera tan profesional demostrando su capacidad de resolver el problema al cliente poniéndose en el lugar nuestro y siendo comprensivo ya que era la 4ta persona que contactábamos este día y nadie resolvía nada nuevamente gracias excelente servicio🙏

28 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Nos encanta ver que se está tomando el tiempo para comentar la reciente interacción que tuvo con nosotros. Gracias por tomarse unos minutos de su día para dejar este comentario, Significa mucho para nosotros. ¡Que tenga un gran día!

Oceniono na 1 z 5

Horrible experience ,horrible service…

Horrible experience ,horrible service just a 3 rd party company and they couldn't even do that right ...I would stay far away from this company and the companies they used was no better!!!!!

8 grudnia 2025
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Odpowiedź od Freeway Insurance

We’re sorry to hear about your experience and understand how frustrating this must have been. Your feedback is important, and we appreciate you taking the time to share it. If you’d like someone to review your concerns further, our customer service team is available to assist at (888) 443-4662.

Oceniono na 5 z 5

Ms rita is such a helpful sweet women

Ms rita is such a helpful sweet women , I genuinely encourage you guys to let her help you out

21 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

We are happy to see our agent was able to help you find a policy and answer all your questions about your insurance. Have a great day!

Oceniono na 5 z 5

Diana Arrona was great and efficient…

Diana Arrona was great and efficient and was able to save me some money!!!!!

28 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Thank you for sharing your personal experience with us today. Remember, we have more to offer, feel free to reach out to us via email or phone so we can show you a bit more of the other services we offer. Enjoy your day!

Oceniono na 1 z 5

I canceled my policy 5 days after…

I canceled my policy 5 days after paying the $271 monthly payment. I received a $63 refund. I did the math and should have gotten $227 back. Worst decision I ever made was going with Freeway Insurance.

25 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

We’re sorry to hear about your experience and understand how frustrating that situation must feel, especially when the refund amount didn’t match your expectations. We appreciate you taking the time to share this feedback, as it helps bring attention to concerns like this. If you’d like assistance reviewing the cancellation and refund details, our customer service team can help look into what may have happened. You can reach them directly at (888) 443-4662 for further support.

Oceniono na 5 z 5

El señor Ricardo Muy amable y atento a…

El señor Ricardo Muy amable y atento a cualquier inquietud muchas gracias 🙏🏻

26 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Gracias por compartir sus comentarios sobre su experiencia personal que tuvo con nuestros agentes hoy, ¡que tenga un excelente día!

Oceniono na 1 z 5

This company is harassing if you do not…

This company is harassing if you do not answer them. I have blocked many numbers & if you do not stop calling as I requested to stop calling, I will file for harassment! Your employees are stupid to keep calling. STOP CALLING ME!

24 maja 2026
Opinia niezależna
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Odpowiedź od Freeway Insurance

Hi Yadith,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Oceniono na 5 z 5
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Odpowiedź od Freeway Insurance

Thank you for reviewing our services today, we hope to see you again soon, have a great day!

Oceniono na 5 z 5

Good service

Good service

22 maja 2026
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Odpowiedź od Freeway Insurance

Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!

Oceniono na 1 z 5

It’s ok

It’s ok. Nothing needs to be done.

22 maja 2026
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Odpowiedź od Freeway Insurance

Thank you so much for taking the time to share your feedback. We're glad to hear that your experience was positive and that you were satisfied with the service provided. We did notice that the star rating you left was lower than expected, and we’re wondering if that might have been an oversight. If your experience matched the kind words you shared, we’d truly appreciate it if you could consider updating your rating to reflect that. Your feedback helps us grow and continue providing great service, and your rating makes a big difference. If there’s anything we can do to improve further, please don’t hesitate to let us know.

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