Rob’s customer service was amazing. Was patient with me and always puts customer satisfaction first. Great member to have in your team.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Taken the policy out on line (not the best thing for me as im not very tec savvy) but the process was very simple. Phoned the next day and spoken with Kelly was a pleasure to speak with and helped me... Zobacz więcej
Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for... Zobacz więcej
Rob is a legend. He was very polite, respectful, easy to talk to and got the job done quickly and efficiently. He was very helpful and answered any questions I had without any issues which shows he’s... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
Dane kontaktowe
Unit 4 Abbots Park, Monks Way, WA7 3GH, Preston Brook, Zjednoczone Królestwo
- 01928 520 520
- myservice@freewayinsurance.co.uk
- freewayinsurance.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer service
Rob’s customer service was amazing. Was patient with me and always puts customer satisfaction first. Great member to have in your team.
Renewed with Steph superb as always
Renewed with Steph , as usual she was so easy to deal with and absolutely superb , as pleasant a business call about insurance can possibly be , Steph and her colleagues are a big part of why I stay with Freeway
Very helpful people
Very helpful people, they there best to get you the best insurance possible
Rob is a legend
Rob is a legend. He was very polite, respectful, easy to talk to and got the job done quickly and efficiently. He was very helpful and answered any questions I had without any issues which shows he’s very knowledgable and awesome at customer service. Only fault with freeway is because they are very good, sometimes you have to wait a while to get through but other than that, awesome company and always been very competitive
Rob was amazing
Rob was amazing and patient. He didnt push me for a sale, was very respectful and made sure I was comfortable I hope he gets rewarded for his excellent work!
A truly excellent experience with Rob
I cannot say enough good things about my experience with Rob. From start to finish, he was a pleasure to work with. Not only was he professional and kind, but he took the time to thoroughly explain every detail of my policy/claim, ensuring I understood exactly what was happening. This level of clarity and personal attention is rare and I truly felt well taken care of. Thank you, Rob, for being so helpful and for your excellent service. He was very nice and patient, and I especially appreciated how he broke down the information so it was easy to understand. It's a huge relief to have an agent who is not only knowledgeable but also takes the time to be genuinely helpful and ensures you're completely clear on your insurance. A truly excellent experience.
Freeway insurance very well organised…
Freeway insurance very well organised and honest there staff is brilliant
Very good service
Very good service
Got the best quote
Have been with them for last 5 years
I am quite happy with rob dealing with…
I am quite happy with rob dealing with my renewal today he try his hard to provide me a best cover.
Dan was amazing
Dan was amazing. Got me a very cheap quote. My previous insurance supplier said I'd need to pay another £1600 on top of my £3400 I was already paying for my taxi insurance. I spoke with Dan who got me a quote of £2800 paid over 10 payments. Thanks for the help mate. Really appreciate it.
Fraud company
They are big thieves please be aware of them.i was get insurance and cancel in 40 days and instead of refund my extra money they are asking for 225£ more money .never ever seen these kind of robberies.
Very good customer service
Very good customer service. Gave me quote well before expiry date to think about policy.
Very helpful with my claim and speeded…
Very helpful with my claim and speeded up the process quickly
Excellent communications
Excellent communications, highly recommended.
All of your team is professional and…super cool
All of your team is professional and very polite, helpful.18-
Rob is a gentleman and has excellent…
Rob is a gentleman and has excellent customer service skills. Rob been very kind and patient all the time during our phone call.
I'm very happy and thankful to Rob.
Spoke with Martin who dealt with the…
Spoke with Martin who dealt with the case he was efficient and helped through the whole process. He is an asset to freeway.
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