Freeway UK Insurance Services Limited Recenzje 

2708
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Been with freeway a good while now , spoke to Fay today and she was absolutely lovely to deal with , deserves a pat on the back

Oceniono na 1 z 5

Bought a policy this morning and was very impressed with the price. Declared my sp30 (speeding offence) . Quoted me a very good price which I paid there and then. 2 hours later I had an email saying t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent Service from Robert at Freeway Insurance I would like to thank Robert from Freeway Insurance for his excellent help and support with my insurance certificate for TfL. My certificate... Zobacz więcej

Oceniono na 5 z 5

Excellent, stress-free customer support. Big thanks to Leah at Freeway UK Insurance Services! Updating car details can sometimes be a headache, but Leah made checking my breakdown cover compl... Zobacz więcej

Informacje dotyczące firmy

  1. Ubezpieczenia taksówkarskie
  2. również w kategorii:
  3. Agencja ubezpieczeniowa
  4. Firma ubezpieczeniowa
  5. Pośrednik ubezpieczeniowy

Napisane przez firmę

Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(2708)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

the person was really helpful and…

the person was really helpful and listened to us and we got the insurance all done for the year

5 lipca 2024
Opinia niezależna
Logo Freeway UK Insurance Services Limited

Odpowiedź od Freeway UK Insurance Services Limited

We're so glad to hear you had a positive experience! It's wonderful to know that our team was able to help you get your insurance sorted for the year.

Oceniono na 5 z 5

The agent was helpfull with my queries…

The agent was helpfull with my queries and sorting my insurance cover out with ease and very professional.

5 lipca 2024
Opinia niezależna
Logo Freeway UK Insurance Services Limited

Odpowiedź od Freeway UK Insurance Services Limited

We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are pleased that our agent was able to assist you with your insurance needs.

Oceniono na 5 z 5

Great service comparatively reasonable…

Great service comparatively reasonable prices with very good response

5 lipca 2024
Opinia niezależna
Logo Freeway UK Insurance Services Limited

Odpowiedź od Freeway UK Insurance Services Limited

We appreciate your kind words and are thrilled to hear you had a positive experience with our service. We strive to provide excellent customer service and competitive pricing, so your feedback is very encouraging.

Oceniono na 5 z 5

Absolutely the best and the cheapest…

Absolutely the best and the cheapest insurance for taxi drivers, saving few hundred pounds for the year…

4 lipca 2024
Opinia niezależna
Logo Freeway UK Insurance Services Limited

Odpowiedź od Freeway UK Insurance Services Limited

Thank you for your kind words and for choosing our insurance. We are delighted to hear that you are satisfied with our services and that we have been able to help you save money. We appreciate your business and hope to continue serving you well in the future.

Oceniono na 3 z 5

Sadly can’t recommend

Pretty disappointed with Freeway P.H insurance, was recommended so decided to phone , they had all my info from 5 years ago with now 5 years no claim bonus so pretty straightforward however they put me on hold after 10 mins then around 20 mins waiting I had to go and nobody bothered to phone back, red flag right away , what would have happened if I tried to put a claim in , it is like they don’t need the business , would have gave 1 ⭐️ but I don’t like giving anyone this .

3 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

I am with freeways for over 5 years…very satisfied customer service is excellent the whole team is very polite and professional deal with all your enquiries promptly i would strongly recommend them

I am with freeways for over 5 years very satisfied customer service is excellent deal with your enquiry very promptly the team is very professional and helpful i would recommend them as good insurance provider

2 lipca 2024
Opinia niezależna
Logo Freeway UK Insurance Services Limited

Odpowiedź od Freeway UK Insurance Services Limited

Thank you for your kind words and for being a loyal customer for the past five years. We are delighted to hear that you have had such positive experiences with our customer service and appreciate your recommendation. We strive to provide our customers with the best possible service and are glad to hear that our team has met your expectations.

Oceniono na 1 z 5

AVOID AT ALL COSTS.

Yes they come in with cheapest quote but they will cost you more money in the long run. They lie to you,when you complain they say sorry but sorry isn’t good enough when it costs you more money. I was lied to twice and both times it cost me extra money once when I started my insurance with them and they lied again which ended up costing me more money with my new insurance. My last post on here was verified by trust pilot but Freeway replied by saying they conveniently couldn’t find my details(another lie). JOKE OF A COMPANY WHO RIP YOU OFF.

6 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Rubbish

Rubbish, cheap ,2 accidents even non fault won't renew was with them for 14 years never again , with acorn.now a proper company

3 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Renewal was easy and quick

Renewal was easy and quick.
Heather had it all completed in ten minutes.
They were the cheapest I could find. Another year, happy to stay with Freeway.

22 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Freeway trying to scam me and…

Freeway trying to scam me and misleading to make me renewing my insurance with me it’s start by me having a small accident on the road and it was a month before my renewal,I called freeway to report it .witch was my fault and I agree with it.
Since then strait away they strat my renewal and send me quotes witch was double from my previous quote and after they start harassing me with emails messages and calls.i wasn’t sure I want it to renew with them but at the last few days before my policy expire I did submit a renewal form after that they Strat sending me details and what’s fellow but not a certificate and the ask me to call to finilize the pourchasse ,a day after I changed my mind I want it to cancel in a mean time they referred me to a credit agreement without my consent and they send me a statement of payment witch me I didn’t not signe for it I called and I explained that I don’t want to renew my policy ((my old policy was still live as there was few days left )) ok but you have to paye 250£ for a cancellation fee witch I didn’t use even for 1mnt after calling and explaining why do I have to paye 250£ for a cover didn’t Strat yet ……so they decided to reduced to 50£ witch I consider as a scam and dishonesty from a company pretending to be the best in the marketplace.
This is an exemple to be aware of it for future customers.

7 maja 2024
Opinia niezależna

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