Was extremely saddened to hear the news that the Discovery Festival Plymouth 2026 had been postponed until 2027. Sadly, due to other commitments, we are unable attend the new dates given s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to ask for a refund as an up and coming event was postponed till next year. They responded straightaway and were able to give me a full refund which was received within a few days. I have found... Zobacz więcej
Reakcja na opinię
A misunderstanding when we booked the Farm-Fest event, which we only realised when we checked our back account. Expecting a nightmare to resolve our issue of one ticket to many but the service we... Zobacz więcej
Reakcja na opinię
I am deeply disappointed with FIXR. I purchased a ticket for the "GIMME! GIMME! GIMME! ABBA Inspired Boat Party London" (Order ref: 6f24b5bc) because the organizer's website explicitly advertised t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co.
Dane kontaktowe
Cameo House, 11 Bear Street, WC2H 7AS, London, Zjednoczone Królestwo
- 020 3700 0610
- team@fixr.co
- fixr.co
4,5
Doskonała
631 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I lost my tickets
I lost my tickets, and they were promt and very patient helping me find them.
10/10 recommend.
16 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that our team was able to assist you in locating your tickets and that the process was handled promptly and patiently. We truly appreciate your kind feedback and recommendation.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Luke Combs tickets.
I made a big mistake and it was rectified by a great team.
16 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your issue was resolved smoothly and that our team was able to assist you quickly. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
SCAMMERS!!!
21 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and would like to look into this for you.
We're happy to help resolve any issues, so please could you share the email address you used to contact us? This will allow us to investigate further and assist you as quickly as possible.
We look forward to hearing from you.
Best Regards,
Team FIXR
Really great experience
Really great experience, very quick response to my query, very helpful and knowledgeable… all in all a great experience!!
11 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your query was handled quickly and that our team was helpful and knowledgeable. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that the process was quick and personable. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Helpful staff
Helpful staff - Hayley Ann was quick to issue my refund when i duplicated my purchase.
11 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your refund was processed quickly and smoothly. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Very helpful team
What a helpful team , they respond as soon as possible and they make sure they give u full information
I really love it
Thank u for ur help
11 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that our team was able to respond quickly and provide you with all the information you needed. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Had a query around some tickets…
Had a query around some tickets purchased and was helped very quickly with helpful advice, good customer service on display
11 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your query was handled quickly and that you received helpful advice. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Resolve issues effectively
Fixr took over the management of tickets from an event that I originally bought tickets for from the actual event organiser. At times it has seemed like the interface between the two companies has been a bit clumsy but each time I have contacted Fixr they have responded and resolved the issue. The people sending emails seem to be polite and friendly
10 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that any issues were resolved quickly and that our team was polite and friendly throughout. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Ticket Enquiry
The feedback I received from Tramaine on the uncertainty I had really left me at ease. Response time is great as well. Keep it up Team FIXR. 👏
9 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that our team was able to put your mind at ease and that you were pleased with the quick response time. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
refund
I couldn’t make it to an event I had paid for and was unable to sell the ticket. I wasn’t sure if it was possible to get a refund at all but when I reached out to customer service they were responsive and helpful and simply asked for proof that the event organiser authorised the refund. I really appreciated the support and I got a full refund after a few emails, thank you specifically Amelia, Fixr.
28 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that the process was clear and that our team was able to assist you with your refund smoothly and efficiently. We appreciate your kind feedback
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Great Customer Service!
Great platform.
We had an issue with our account, and it was quickly resolved when we needed it to be. Customer service was fantastic.
6 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you’re enjoying the platform.
We're happy to hear that the issue with your account was resolved quickly and that you had a fantastic experience with our customer support team. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
I had a great experience with getting…
I had a great experience with getting help with a refund. I got helpful emails within ours.
5 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you had a great experience with our support team.
We're happy to hear that your refund query was handled quickly and that you received helpful responses within a short time. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Love the app and customer service
Love the app. Customer service is spot on.
Tramaine sorted out my problem quickly without any stress, so helpful.
Highly recommend.
Definite 5 star service
6 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your wonderful review! We're so pleased to hear that you're enjoying the app and had such a positive experience with our customer support.
It’s great to know your issue was resolved quickly and stress-free. We appreciate your kind words and recommendation -we are glad you had a positive experience!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Query about accessing event tickets
I messaged with a query about accessing my event tickets and recurved a promo response with information and tickets attached. Excellent customer service, thank you.
6 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you received excellent support from the team.
It’s great to know that your query about accessing your tickets was handled promptly and that you received the information and tickets you needed. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Fast Responses
I had a ticket issue which was not visible on the fixr app. I contacted the fixr team and they managed to sort this issue out asap. Great customer response rates.
5 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you received great support from the team.
It’s great to know that the issue with your ticket not appearing on the app was resolved quickly and that our team was able to assist you promptly. We really appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Had a problem accessing tickets at…
Had a problem accessing tickets at first contacted FIXR team and they got back to me really quickly and sorted the problem straight way . Great service
2 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you received great support from the team.
It’s great to know that your issue accessing your tickets was resolved quickly and that the team was able to assist you promptly. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Fantastic
Fantastic! I spoke with Hayley-Ann whom was super helpful and understanding through email & over the phone, I got my problem sorted very quick.
5 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you had such a positive experience.
It’s wonderful to know that our team was helpful and understanding, and that your issue was resolved quickly. We appreciate your kind feedback and are glad we could assist.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Never had any problems using Fixr.
1 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you've had a smooth experience using with FIXR.
It’s great to know everything has been working well for you. We truly appreciate your support and are glad you've had such a positive experience.
If you ever need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Bought a wrong ticket for an event
I accidentally bought a ticket for an event in JHB instead of Durban. I contacted them regarding the incident and they were happy to offer me a full refund. Within 2 days i had received my funds in my account.
27 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you received helpful support.
It’s great to know that our team was able to assist you quickly and resolve the issue with your ticket purchase. We’re glad the refund process was smooth and that you received your funds without any trouble. We truly appreciate your kind feedback.
If you need anything else in the future, don't hesitate to reach out!
Team FIXR
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.