Was extremely saddened to hear the news that the Discovery Festival Plymouth 2026 had been postponed until 2027. Sadly, due to other commitments, we are unable attend the new dates given s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to ask for a refund as an up and coming event was postponed till next year. They responded straightaway and were able to give me a full refund which was received within a few days. I have found... Zobacz więcej
Reakcja na opinię
A misunderstanding when we booked the Farm-Fest event, which we only realised when we checked our back account. Expecting a nightmare to resolve our issue of one ticket to many but the service we... Zobacz więcej
Reakcja na opinię
I am deeply disappointed with FIXR. I purchased a ticket for the "GIMME! GIMME! GIMME! ABBA Inspired Boat Party London" (Order ref: 6f24b5bc) because the organizer's website explicitly advertised t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co.
Dane kontaktowe
Cameo House, 11 Bear Street, WC2H 7AS, London, Zjednoczone Królestwo
- 020 3700 0610
- team@fixr.co
- fixr.co
4,5
Doskonała
631 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Incredibly helpful and very prompt…
Incredibly helpful and very prompt response to my ticket lost issue due to SIM card swap.
I contacted the company with a prove of payment and have promptly found my ticket and emailed it. I was worried it would be lost and gone but the finding of my lost ticket was not an issue. I appreciated the no hassle approach. Thank you
3 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so pleased to hear that you received helpful and prompt support.
We're glad our team was able to quickly locate your ticket and send it through after the SIM card swap, and that the process was smooth and hassle-free for you. We really appreciate your kind words.
If you need anything else in the future, please don’t hesitate to reach out!
Best Regards,
Team FIXR
Great customer service
I requested my tickets to be transferred to another date that was available as we can no longer go and Amelia promptly did this for us and provided the new tickets. Brilliant service thank you.
27 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your lovely review! We're so pleased to hear that you had a great experience with our customer support team.
It’s wonderful to know that our team was able to assist you promptly and make the ticket transfer process smooth by providing your new tickets. We’ll be sure to pass along your kind words to the team.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Had some issues on the app and couldnt…
Had some issues on the app and couldnt access my ticket, but the service team was super helpful and got me good. Everything got sorted out quick would recommend - Hayley-ann is the goat
1 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're sorry to hear you had trouble accessing your ticket on the app, but we're really glad our support team was able to step in and get everything sorted quickly for you.
We'll be sure to pass along your kind words to the team! We truly appreciate the recommendation.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Excellent Customer Support!
Was unfortunately not able to make an event at the last minute and searching for help to get a refund; Tramaine at FIXR was so pleasant and helpful - provided me with website information, and answered questions quickly. I very much appreciate the response and excellent customer support!
26 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear the team responded quickly and was lovely to chat with.
It is great to know you had such a positive experience. We will be sure to pass your kind words along to the team!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIX
So straightforward
So straightforward, no fuss and expedient.
Even when I mistakenly deleted my tickets, I sent an email for help, and literally the next morning they were emailed to me again.
Can really recommend using FIXR
25 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear that you found the process straightforward and that the team was able to quickly assist when your tickets were accidentally deleted.
It’s great to know you had such a positive experience, and we really appreciate the recommendation.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Money returned
There was a network issue when buying my ticket for a concert, and so the money went through but I didn't receive a ticket. I emailed Fixr, and within a week the money was back with me, and the issue was sorted. Thank you Amelia from Fixr for being so helpful.
22 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so glad we could resolve the network issue and get your money returned to you quickly.
It is great to know our team provided helpful support to get this sorted. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Amelia was super helpful transferring…
Amelia was super helpful transferring my tickets when I accidentally selected the wrong venue. She was super quick to respond and lovely to chat too! Would defiantly recommend:)
20 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear the team was able to quickly and kindly assist with your ticket transfer.
It is great to know you had such a positive experience and appreciate the recommendation!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Responded so quickly and were lovely to…
Responded so quickly and were lovely to chat to. Shoutout to Amelia!!
17 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear the team responded quickly and was lovely to chat with.
It is great to know you had such a positive experience. We will be sure to pass your kind words along to the team!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi there,
Thank you for the review! We appreciate the high recommendation.
It is wonderful to know you had such a positive experience with our customer service team.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Amelia
Amelia, the support assistant is very helpful as an organiser of events.
14 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear that our support was helpful for you as an event organiser.
It is great to know the team provided the assistance you needed. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great after service
Great service assisting in resending my tickets as I had provided a wrong email address complete my fault service was excellent
17 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so glad we could help get your tickets resent to the correct address.
It is great to know the service was excellent even when mistakes happen. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Great customer service
Great customer service. I lost my ticket to Womad 2026 and emailed the team at FIXR. They got on to it straight away and I had a reply email in a couple of hours with a replacement ticket.
17 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so glad we could help you recover your ticket for Womad 2026.
It is great to know the team responded so quickly to get your replacement ticket sent over. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are thrilled to hear you're enjoying the app and finding the accessibility and prices to be great.
It is wonderful to know our discounts are hitting the mark. We appreciate the positive feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Super customer service making a ticket correction
I made a mistake booking tickets for the wrong venue on the wrong date. Hayley-Ann was so helpful when I called asking if I could swap the tickets I purchased for those that I meant to purchase. The whole experience makes me completely comfortable booking tickets through Fixr.
6 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so glad to hear that we could help you correct your booking mistake quickly.
It is great to know the service made you feel completely comfortable booking through our platform.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Bought a ticket for a networking event…
Bought a ticket for a networking event only to find out there was no such event. I paid R80 for that ticket and would like a refund. I am really annoyed and disappointed because I was looking forward to this event
5 lutego 2026
Opinia niezależna
Great Customer Service
The phone was answered really quickly and sorted out my issue with no problems !! Thank you Amelia !!
3 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear your call was answered quickly and that your issue was sorted out with no problems.
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Maximum Efficiency
My query was dealt with quickly, efficiently and kindly, couldn’t ask for better service. Highly recommend, thanks Amelia for your time and help!
3 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased your query was handled quickly and kindly.
It’s great to know the service met your needs perfectly. We will pass your thanks to the team and appreciate the high recommendation!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Good service
1. Easy to purchase tickets, they don’t make you create an account which I appreciate
2. Team was helpful when I lost my ticket, I emailed them my proof of payment and they replied with my ticket copy within 2 business days.
Have not been to the event yet though. This review is based on purchasing experience and their customer support.
Increased likelihood of checking out more of their future events due to the ease and support.
4 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi Aqila,
Thank you for your review! We are so pleased to hear that you enjoyed our easy purchase process and that you appreciated not having to create an account.
We're also glad our team could assist with your lost ticket so quickly. We strive to provide that level of support to make things as stress-free as possible, and we're thrilled to hear it’s encouraged you to check out more of our future events!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
I asked for help on tickets and it was…
I asked for help on tickets and it was quickly fixed by one of the team, was really helpful
29 stycznia 2026
Opinia niezależna
Odpowiedź od FIXR
Hi Sam,
Thank you for your review! We are so glad to hear that our team was able to provide really helpful support.
Getting things quickly fixed for our customers is always our goal, and we appreciate you taking the time to share your positive experience!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Tickets for the wrong date after a…
Tickets for the wrong date after a phone call and email they put our mind ease by confirming that we had the correct date quick replies to emails which was great
30 stycznia 2026
Opinia niezależna
Odpowiedź od FIXR
Hi Lynn,
Thank you for your review! We are so glad we could put your mind at ease and confirm the correct details for you.
We understand that date mix-ups can be worrying, so we're happy our team could provide quick replies to get it sorted. We appreciate your feedback!
If you need anything else in the future, don't hesitate to reach out!
Best Regards,
Team FIXR
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.