Was extremely saddened to hear the news that the Discovery Festival Plymouth 2026 had been postponed until 2027. Sadly, due to other commitments, we are unable attend the new dates given s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to ask for a refund as an up and coming event was postponed till next year. They responded straightaway and were able to give me a full refund which was received within a few days. I have found... Zobacz więcej
Reakcja na opinię
A misunderstanding when we booked the Farm-Fest event, which we only realised when we checked our back account. Expecting a nightmare to resolve our issue of one ticket to many but the service we... Zobacz więcej
Reakcja na opinię
I am deeply disappointed with FIXR. I purchased a ticket for the "GIMME! GIMME! GIMME! ABBA Inspired Boat Party London" (Order ref: 6f24b5bc) because the organizer's website explicitly advertised t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co.
Dane kontaktowe
Cameo House, 11 Bear Street, WC2H 7AS, London, Zjednoczone Królestwo
- 020 3700 0610
- team@fixr.co
- fixr.co
4,5
Doskonała
631 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service
I requested a refund for an event I was unable to attend due to an illness in my family. Amelia in customer service helped brilliantly and the refund was organised
29 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for sharing your experience. We are so sorry to hear about the illness in your family and hope everyone is doing better now.
We’re glad Amelia could help make the refund process one less thing for you to worry about during a difficult time. Take care, and we hope to see you at an event in the future.
Best Regards,
Team FIXR
I had an issue with receiving my…
I had an issue with receiving my tickets. It was dealt with by FIXR very promptly and efficiently. Very courteous and pain free experience
31 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear that your ticket issue was resolved promptly and efficiently.
It is great to know that you had a courteous and pain-free experience with our team.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Easy to purchase tickets
Easy to purchase tickets - I required a refund for a single ticket from my order and it was processed without further questions which I really appreciated
31 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear that you found the purchasing process easy and that your refund was handled smoothly.
It is great to know that our team could make the process straightforward and hassle-free for you.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Extremely helpful customer service
Extremely helpful customer service when I made a mistake on booking the wrong time slot for an event. Resolved quickly with no issues at all. 100% recommend and would use again to purchase tickets.
30 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear that our team could help you quickly resolve the booking mistake.
It is great to know the service made you feel confident in using us again. We appreciate the high recommendation!
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
I purchased a ticket for an event and…
I purchased a ticket for an event and on the 27 they sent me an email saying they’ll give me my refund after 2-3 working days but now I haven’t go it
27 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
We apologize for the delay in your refund appearing. We want to make sure this is resolved for you right away. Please get in touch with our support team at team@fixr.co with your ticket details so we can investigate exactly where the hold-up is.
Thank you for your patience!
Best Regards,
Team FIXR
Odpowiedź od FIXR
Hi There,
Thank you for the fantastic review! We pride ourselves on providing fast and friendly customer service, and we're thrilled we could help you out.
We hope you have a great time at your event!
Best Regards,
Team FIXR
Helpful, fast customer service
I booked my tickets in an email I could no longer access. I messaged FIXR and they were so helpful, very fast response and very friendly. I highly recommend due to the great customer service very happy customer 💜😊😊🩷
23 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi There,
Thank you for the wonderful review! We're thrilled to hear you had a great experience with our customer service team.
Providing fast and friendly support is a top priority for us at FIXR, and we’re glad we could help you get back to your tickets. Enjoy your event!
Best Regards,
Team FIXR
Change of tickets
I had the most amazing experience. I booked the wrong time by mistake and they were able to change my ticket within 24 hours. It was so easy and so quick. So happy with Fixr. I was helped by Tramaine, who was the absolute best!
27 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi There,
Thank you for the fantastic feedback! We aim to make ticket management as seamless as possible, and it’s great to hear that our team was able to assist you so quickly.
We’ve shared your shout-out with Tramaine and look forward to seeing you at your next event!
Best Regards,
Team FIXR
I got a super fast response to a…
I got a super fast response to a stressful situation and was helped by a human being!
25 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased we could provide a fast response to help with your stressful situation.
It is great to know you appreciated the human touch from our support team.
We appreciate the feedback. If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Had a query re my tickets on App so…
Had a query re my tickets on App so emailed customer services . Very fast response which answered my query .
Very impressed
25 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear your query was answered quickly and effectively.
It is great to know you were impressed with our app support and service. We appreciate the feedback!
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
They respond to queries asap
They respond to queries asap, they also communicated clearly and assisted me with an issue I had.
25 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear that your query was handled quickly and with clear communication.
It is great to know our team provided the assistance you needed to get your issue resolved.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Prompt response to an issue - good customer service
Booked tickets for a Christmas event through FIXR. Very easy operation with tickets landing by email immediately after purchase. Had a small issue with my booking which FIXR replied to very promptly, even though my query was really one for the event organiser rather than the ticketing agent,
23 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so glad we could assist with your booking and provide a prompt response.
It is great to know that you found the process easy and that the team went above and beyond to help with your query.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
I had an issue with a failed transfer…
I had an issue with a failed transfer ticket process and had to get in touch with the support team and they were very helpful. They were able to help me get the ticket that was lost in the process. Now I have all my tickets and excited to attend the event. The agents that helped me were so kind, patient and helpful. I’m pretty happy with their customer service. Once again, thank you so much.
19 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear that our team was able to recover your lost ticket and provide kind, patient support.
It is wonderful to know you are all set for your event and happy with the customer service experience.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Excellent service from Tremaine
Excellent service from Tremaine at FIXR. Couldnt have been more helpful. Thanks so much - really looking forward to Farmfest 2026 complete with our two little doggies! Nick
24 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so glad we could assist with your booking and provide a prompt response.
It is great to know that you found the process easy and that the team went above and beyond to help with your query.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Tramaine was very helpful and sorted my…
Tramaine was very helpful and sorted my query out efficiently.
17 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review! We are so pleased to hear your query was handled efficiently.
It is great to know our team provided helpful support to get everything sorted. We appreciate the feedback!
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Quick response
Quick response to my query and easy to purchase tickets
17 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for the review!
We are so pleased to hear that your query was handled quickly and that you found the ticket purchase process easy.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Prompt response and resolution
I had an issue with the app not functioning correctly and logged a ticket. with prompt response I was told the issue had been fixed and to try the app again. Problem solved.
16 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
thank you for the review! We are so pleased to hear the app issue was resolved quickly for you.
It is great to know our team provided a prompt response and got you back up and running. We appreciate the feedback!
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Paid for tickets to an event
Paid for tickets to an event, but didn't receive them,or confirmation that they had been paid for, I had proof of my purchase, and contacted fixr, they dealt with this swiftly and in a friendly manner, and the situation was resolved.
13 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that the issue with your tickets was resolved quickly and that our team was able to assist you in a friendly and efficient manner. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
So helpful
So helpful! I was a bit of a clutz and gave the wrong email for a confirmation of a ticket and the team were so so helpful!
27 lutego 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that the issue with your confirmation email was resolved smoothly and that our team was able to assist you helpfully throughout. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Excellent service
I made a mistake with my booking and they rectified it without question. I can highly recommend this company.
12 marca 2026
Opinia niezależna
Odpowiedź od FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your booking issue was resolved quickly and smoothly. We truly appreciate your kind feedback and recommendation.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.