You are making it easy to set up the dimension One Time throughout of the process to installing the draw boxes with this hardware. And and avoiding serious mistakes.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great quality, this should work well with concealed fixing to our panel work. All products delivered and well/safely package. Would recommend this supplier if you’re in the market for some quality... Zobacz więcej
3 producten besteld, 1 incompleet ontvangen, 1 helemaal nooit. Al meer dan 6 maand bezig m’n geld terug te krijgen. Er wordt niet gereageerd op mails, 1x een respons gehad dat alles zsm alsnog complee... Zobacz więcej
Reakcja na opinię
Oggi 25 maggio 2024 ho ricevuto l'articolo mancante da una precedente spedizione, naturalmente ho dovuto sollecitare e informare il servizio clienti che avevo ricevuto il pacco con un articolo man... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Discover the unparalleled craftsmanship and superior quality of Fivalo woodworking tools. Our brand is synonymous with excellence, offering a range of unique products meticulously crafted to elevate your woodworking experience. At Fivalo, we take pride in our direct factory-to-consumer approach, ensuring that each tool is expertly manufactured with precision and care. From traditional hand tools to innovative power tools, every product in our lineup is designed to meet the highest standards of performance and durability. Experience the difference with Fivalo woodworking tools. Whether you're a seasoned professional or a hobbyist, our commitment to quality craftsmanship and innovation will empower you to create with confidence and precision. Elevate your woodworking projects with Fivalo – where quality meets craftsmanship
Dane kontaktowe
71-75 Shelton Street, Gran Londres, WC2H 9JQ, Londres, Zjednoczone Królestwo
- +447362027423
- contact@fivalo.com
- fivalo.com
3,7
Średnia
107 recenzji
Odpowiada na 75% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I used the jig to drill holes in my…
I used the jig to drill holes in my drawer fronts for cabinet pulls. It was very accurate and easy to set up. I would definitely recommend it
7 stycznia 2026
Opinia niezależna
Still hasn't shipped and will not respond
I bought some much needed items from these guys. I got a (label created) message, then nothing. I've reached out several times, emails and the phone number I found online. They ignore all of my attempts to contact them. Stay away from these guys
10 stycznia 2026
Opinia niezależna
Odpowiedź od Fivalo
We’re really sorry about this — it’s not acceptable to have a label created and then no movement, and it’s even worse that you couldn’t reach us.
Please email contact@fivalo.com with your order number and the email used at checkout (and mention this Trustpilot review). We’ll locate your order immediately and do one of the following today:
• provide a real shipping update with an active tracking scan, or
• cancel and issue a full refund if it hasn’t shipped.
Thank you for your patience, and we apologize for the lack of communication.
Still waiting for refund.
I purchased a Stainless Steel Precision Square on the 10th December 2025. The item never arrived although they said it was delivered. As it wasn't i asked for a refund. They said they would refund my money but never did. I have emailed them several times but they have just ignored me. I have now asked my bank to get involved to try and retrieve the money owed. Very disappointed and feel conned.
30 grudnia 2025
Opinia niezależna
Odpowiedź od Fivalo
I’m very sorry about this experience — that’s not acceptable, and I understand why you feel frustrated.
If the tracking shows “delivered” but you didn’t receive the package, and a refund was promised but not processed, we need to escalate this immediately. Please email contact@fivalo.com with:
• your order number
• the email used at checkout
• the delivery address / postcode
• any tracking number you received
Mention that this is regarding a missing “delivered” order from 10 December 2025 and an unprocessed refund. Once we verify the details, we will either issue the refund right away or send a replacement, whichever you prefer.
Again, we apologize for the delay and the lack of communication — we will make this right.
Works well but it’s not set up squarely…
Works well but it’s not set up squarely so it doesn’t drill in the correct position. I need to set it up so it’s square. Otherwise it’s great
3 stycznia 2026
Opinia niezależna
Odpowiedź od Fivalo
We’re really sorry about that — sending the wrong item isn’t acceptable.
Please contact our customer support team at contact@fivalo.com with your order number and a photo of the item you received (and, if possible, the label on the package). We’ll fix this right away by sending the correct item or issuing a refund — whichever you prefer.
Very useful tool i love it
Very useful tool i love it
Excellent service
25 grudnia 2025
Opinia niezależna
Products seem well made
Products seem well made. Shipping took awhile.
26 grudnia 2025
Opinia niezależna
Quality tool that works really well
21 grudnia 2025
Opinia niezależna
Warning: Avoid Shopping Here!
I want to strongly warn everyone against buying anything from this store. The products are nothing more than cheap Chinese goods, with quality indistinguishable from what you can find on sites like AliExpress and Temu.
Not only do they completely fail to meet the delivery deadlines, but the products also arrive packaged in the typical, careless 'Chinese style.' What's worse, you end up paying twice the price compared to the platforms I mentioned above.
I will never purchase anything from them again.
To top it all off, their customer service is at a dramatic, abysmal level. The helpline number provided seems to be there just for show, as it never answers.
Summary: High prices for low-quality, delayed, and poorly packaged items, backed by non-existent customer support. Look elsewhere!
13 grudnia 2025
Opinia niezależna
Odpowiedź od Fivalo
We’re truly sorry to read this, and we understand why you feel disappointed. This is not the experience we want any customer to have.
We take feedback about quality, packaging, delivery delays, and support responsiveness very seriously. When we fall short, we want to fix it—properly and quickly. If you’re open to it, please contact our support team at contact@fivalo.com with your order number and a brief summary of the issues (photos of the product/packaging help a lot). We will review your case as a priority and offer a resolution such as a refund, replacement, or partial compensation, depending on what happened.
Regarding the phone line: we acknowledge the frustration. We’re actively improving our support coverage to ensure customers can reach us reliably.
We appreciate you taking the time to share this, and we’re sorry again for the poor experience.
Fivalo What a waste of 2 months.
⭐ 1 Star – Extremely Disappointing Service
I ordered a Pro Pocket Hole Jig from Favilo on the 25th of October and I’m still waiting for the item to arrive. I’ve repeatedly chased them via their website and email, and only received a response in late November saying the item was out of stock—something that was never stated at the time of ordering.
They claimed new stock was due in a few days and that my order would be shipped immediately. It’s now December, I still haven’t received anything, and they are no longer responding to my emails.
Very poor customer service, which explains their 3.1-star rating. It’s a real shame as I’ve purchased from them before without any issues, but this experience has completely put me off. I won’t be buying from them again.
Update: Still no Pocket hole jig, suddenly I get a refund with no explanation! I didn’t want a refund I wanted the tool. What a complete waste of 2 months! shocking service.
Steer clear, people.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Fivalo
We’re truly sorry for how this was handled — you had every right to expect clear communication, accurate stock information, and a proper update (not silence). We also understand how frustrating it is to wait two months and then receive a refund with no explanation, especially when you wanted the tool, not your money back.
Here’s what we can do now to make this right:
• Please email contact@fivalo.com with your order number and confirm whether you’d still like the Pocket Hole Jig re-shipped.
• If you do, we will prioritize your order from the next available stock and send you an immediate shipping confirmation + active tracking (not just a label).
• If the item is not available within a very short timeframe, we will tell you honestly upfront, so you can decide what you prefer.
Again, we apologize for the poor communication and the wasted time — this isn’t the standard we aim for, and your feedback is being escalated internally.
This tool looked perfect for the job.
Spotted this tool and ordered it but have not had chance to use it yet. Great quality and service.
Only suggestion is there are no instructions with it which would help a first time/DIY person to ensure the correct use.
10 grudnia 2025
Opinia niezależna
The tool you must have!
KMuy buena herramienta, por mi parte faltaria un manual de utilisacion para poder disfrutar directamente al 100%
1 grudnia 2025
Opinia niezależna
I got a large 400mm square which is…
I got a large 400mm square which is easy to read and use straight out of packaging is square and true.. indents will make it quick for marking long rips
26 listopada 2025
Opinia niezależna
Fivalo tools
⭐ 1 Star – Extremely Disappointing Service
I ordered a Pro Pocket Hole Jig from Favilo on the 25th of October and I’m still waiting for the item to arrive. I’ve repeatedly chased them via their website and email, and only received a response in late November saying the item was out of stock—something that was never stated at the time of ordering.
They claimed new stock was due in a few days and that my order would be shipped immediately. It’s now December, I still haven’t received anything, and they are no longer responding to my emails.
Very poor customer service, which explains their 2.7-star rating. It’s a real shame as I’ve purchased from them before without any issues, but this experience has completely put me off. I won’t be buying from them again.
Steer clear, people.
7 grudnia 2025
Opinia niezależna
Odpowiedź od Fivalo
Hi there,
We are truly sorry for your experience and completely understand your frustration. The delay was caused by an unexpected stock issue specifically with the Pro Pocket Hole Jig, and we acknowledge that this should have been communicated much sooner.
To make things right, we have already refunded all customers affected by this product issue. It’s possible that your refund is still being processed or awaiting confirmation — could you please send us your order number and email address associated with the purchase? We will immediately check your refund status and ensure it is completed as quickly as possible.
Thank you for bringing this to our attention, and again, we sincerely apologize for the inconvenience caused.
Kind regards,
Fivalo Support Team
J’ai commandé un petit outil pour…
J’ai commandé un petit outil pour gabarit qui m’a bien ete utile. Il a mis du temps à arriver mais il était nickel. En plus je m’était trompé d’adresse de livraison et ils ont corrigé l’adresse apres la commande
10 listopada 2025
Opinia niezależna
Odpowiedź od Fivalo
Bonjour 👋
Merci beaucoup pour votre avis ! Nous sommes ravis d’apprendre que votre outil vous a été utile et qu’il est arrivé en parfait état.
Nous nous excusons encore pour le délai, et nous sommes heureux d’avoir pu corriger votre adresse à temps pour vous assurer une bonne livraison.
Merci pour votre confiance et à très bientôt chez Fivalo ! 🛠️✨
Had een bestelling geplaatst
Had een bestelling geplaatst, nooit ontvangen. Meerdere keren een mail gestuurd hierover, geen reactie. Mijn advies, doe geen bestellingen of zaken met Fivalo.com
23 sierpnia 2025
Opinia niezależna
Odpowiedź od Fivalo
Beste,
Het spijt ons om te horen wat er is gebeurd. Dit is absoluut niet de ervaring die wij willen bieden.
Kunt u ons alstublieft uw ordernummer sturen? Dan lossen we dit meteen op en geven we u een volledige terugbetaling indien gewenst.
Wij willen dit graag rechtzetten en u helpen.
Bedankt voor uw geduld.
Team Fivalo
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.