First Local Services Recenzje 

867
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

All very polite but they’re only concerned with taking as much of your money as possible rather than putting your needs first. Charged £462 for a drain survey. It was only a week later and after... Zobacz więcej

Oceniono na 5 z 5

Absolutely amazing service. A Sunday of course toilet blocked in upstairs bathroom. Larry arrived on time spent a whole sorting out blockage. Explained and showed everything he was doing perfect ser... Zobacz więcej

Oceniono na 5 z 5

Arrived within 4 hrs, really nice chap explained everything then unblocked the drain and used the camera system to identify the cause, which was roots and degraded pipe work. Quotation provided to pr... Zobacz więcej

Oceniono na 5 z 5

From start to finish, this was an excellent customer experience. Who’d have thought a blocked drain would leave you feeling happy?! Nathan in the office on the phone was lovely, reassuring and explai... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi drenażu
  2. również w kategorii:
  3. Hydraulik

Napisane przez firmę

🚰 First Local Services are a 24/7 drainage repair, maintenance & survey company that employs a large team of highly-qualified, on-call engineers and friendly service staff. Have a drainage emergency? We'll respond with urgency!!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

867 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(867)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 178

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great reliable service Mikey l was with…

Great reliable service Mikey l was with us very quickly and knew exactly what the problem was straight away couldn’t be any more helpful thank you young man!!

15 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Mikey L was able to get to you quickly and identify the problem straight away. It’s good to hear he was helpful and got everything sorted for you. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

Identified our issues and dealt with it…

Identified our issues and dealt with it on the day. Mikey has helped us a few times before, very reliable and helpful

12 marca 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Mikey was able to identify and sort the issue on the day for you. It’s good to hear you’ve had reliable and helpful service from him before as well. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

We made a phone call on the Sunday and…

We made a phone call on the Sunday and said they would be with us on the Monday. They were true to their word and the drainage engineer, Kev did an amazing job where other people we had out previously could not do. We were at the end of our tether and Kev made sure the blockage had gone before he left - thank you for being consistent- you are a credit to your team

13 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased we could attend as promised and that Kev was able to finally resolve the blockage after previous attempts elsewhere. It’s great to hear he made sure everything was fully sorted before leaving. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

A great service ,very quick to respond…

A great service ,very quick to respond and the young lad that arrived was very competent and efficient.It made the whole experience a lot easier and I would definitely recommend this firm.

11 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that the works were carried out efficiently. We’ll be sure to pass your comments on to our engineer.

Best wishes,
First Local Services

Oceniono na 5 z 5

Prompt and friendly

Prompt and friendly. Went out of his way to try to help me find the faul water drain line to make sure a blocked drain was completely cleared.

9 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that Harry was prompt and helpful in getting your drain unblocked. It’s great to know their friendly approach made the experience even better. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Oceniono na 5 z 5

External Drain Blockage

Had an external drain blockage between kitchen and main sewer. Had this ‘supposedly’ cleared 10 months ago but NOT by First Local. The engineer turned up promptly and jet washed the drain. Cleared the blockage but put up a camera up to make sure and found more gunk. Jet washed again and cleared completely. All done in an hour. Would recommend.

19 marca 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that Harry was prompt in getting your drain unblocked quickly and efficiently. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Oceniono na 5 z 5

Fast response

Fast response
Speedy attendance
Reasonable prices
Great engineer
Mikey L was polite and explained the works that needed doing
No problems since

27 marca 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that Mikey carried out the work efficiently. It’s great to know their friendly and polite approach made the experience even better. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Oceniono na 5 z 5

James is a great guy

James is a great guy, very knowledgeable and sorted the problem out very quickly. Thankyou first local services for making this as easy as possible.

1 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that James carried out the work quickly and efficiently. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Oceniono na 5 z 5

James and my tree roots!!

James was extremely efficient and thorough. He worked solidly through the drain problem and we both cheered when he conquered the roots.
I will highly recommend this company to friends and family. Many many thanks.

2 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that James carried out the work efficiently. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Oceniono na 5 z 5

James arrived on time explained all…

James arrived on time explained all pricing and procedures before giving our consent to proceed with the work..
James was very pleasant and informative throughout the job. Would highly recommend without question..

1 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that James is informative and pleasant . We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Oceniono na 5 z 5

The response time was very good.They…

The response time was very good.They were very friendly & got on with the job & explained what was happening till the issue was resolved

1 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased you were happy with the quick response and that the team were friendly and kept you informed throughout the job.We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

Blocked drains now cleared

Joe came out to what we thought was a blocked drain in back garden to discover both drains were blocked he cleared the blockages and highlighted displacement in the pipe work in several places which he is coming back to repair for us
Excellent service would use again and recommend
Thank you

1 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Joe was able to identify and clear both blockages and highlight the issues in the pipework. It’s good to hear you were happy with his service and that the follow-up repairs are being arranged. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

Great all round service

Real person answered phone promptly. Elliott arrived as arranged, phoning to confirm arrival time. Drain blockage cleared efficiently and camera revealed crack and displacement of pipe. Remedial work quote received promptly and date for work confirmed. A really positive experience and efficient, knowledgeable staff.

30 marca 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased you were happy with the prompt communication and that Elliott arrived as arranged and kept you updated. It’s good to hear the blockage was cleared efficiently and that the CCTV survey helped identify the underlying issue. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

We were very impressed with the service given by Alistair this morning

We were very impressed with the service from First Local Services. The drainage person Alistair arrived quickly, diagnosed the problem straight away, and clearly explained everything along the way. He answered all our questions and made us feel confident in the process. We will definitely recommend the company and use them again if needed. 5-star service! would recommended to everyone very efficient and friendly

1 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Alistair was able to attend quickly, diagnose the issue, and clearly explain everything throughout the process. It’s great to hear you felt confident and well looked after. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

Big thank you to Taylor for clearing…

Big thank you to Taylor for clearing our drains today. Very polite and knowledgeable. Did a great job and explained everything that had been done 👍 good work

1 kwietnia 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Taylor was able to clear your drains and that you found him polite, knowledgeable, and clear in explaining the work. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

Mickey L and colleague came out to us…

Mickey L and colleague came out to us today after a blocked drain from the toilet, they were great very professional and informative, showed us exactly what was going on in the pipes and how they were starting to crack, they are due back in a couple of days to put preventative sleeves in place, definitely would recommend for a quick and professional service.

30 marca 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Mikey L and the team were able to attend quickly and clearly explain what was going on with your drains. It’s good to hear you were happy with the professional service and the information provided. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 5 z 5

Really good service

Really good service. Our engineer Mikey L turned up on time, knew exactly what they were doing, and fixed the issue quickly. Left everything clean too, would definitely recommend.

25 marca 2026
Opinia niezależna
Logo First Local Services

Odpowiedź od First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Mikey L arrived on time, quickly resolved the issue, and left everything clean and tidy. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Oceniono na 1 z 5

Charge a lot for very little

Charge a lot for very little, spent less than 90 mins to try and fix a blocked pipe and was still blocked when they left. Charged nearly 500 quid for this and had to get another company in to fix the problem.
Absolute cowboys they only thing they know how to do is charge for just about anything they do.
Also be careful I called a dynorod number expecting this to be them, when I asked is this dynorod they replied how can we help which made me think they were dynorod, very deceptive.

25 marca 2026
Opinia niezależna
Oceniono na 3 z 5

Exorbitant charges

AVOID. They did the job which wasn’t complex. Here for 1.5 hours and charged over £400. Exorbitant charge for the work. Won’t use again.

26 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great service and fixed in 1 hour all…

Great service and fixed in 1 hour all thanks to Chris W. They will definitely be the people I call if I ever have any problems like this again. Rapid service too. Phoned in the late morning, arrived in afternoon. Kind people on the phone and in person. Thanks again

17 marca 2026
Opinia niezależna

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