Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I require three sets of glasses, a varifocal, sunglasses with varifocal, and super readers for the computer. The cost of these here in Ireland would most likely be around €1000, I cannot afford that.... Zobacz więcej

Oceniono na 5 z 5

A friend recommended Firmoo to me & I ordered my 1st pair of prescription glasses in January. Unfortunately I ordered the rimless frames & they came apart at the bridge part. Just a bad design of fram... Zobacz więcej

Oceniono na 5 z 5

From start to finish 5star company. I have purchased my 5th pair of glasses. I have 3 tinted shades 1 photochromic 1 regular. ALL VARIFOCAL prescription. From ordering to delivery to Custo... Zobacz więcej

Oceniono na 5 z 5

Easy process to order, ordered for my son, order to delivery was 10 days and product is better than expected. I would have liked more colour options for boys but the glasses we got are really impress... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia okularów
  2. Sklep z dodatkami
  3. Sklep z okularami przeciwsłonecznymi

Napisane przez firmę

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

711 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The choice is out of this world

The choice is out of this world, shipping was fast and the fact that even the highest level of thinning is nearly €200 cheaper than I usually have to pay is amazing!

12 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

love the selection

love the selection and the add-ons for the lenses, as well as the affordability and accessibility of the glasesses. only thing i did not love is that one pair came with a wonky frame

26 stycznia 2026
Opinia niezależna
Logo Firmoo

Odpowiedź od Firmoo

Hello Aimee,

Thank you so much for taking the time to share your feedback.

Firmoo provides 60-day return/exchange policy. To assist you further, our customer service team will contact you via email within 24-48 hours. Please check your inbox (including your spam or junk folder) for our email then.

We look forward to resolving this matter as soon as possible.

Sincerely,
Firmoo Customer Support Team

Oceniono na 5 z 5

Perfect

I ordered my glasses and had them delivered within 2 weeks. The quality is just amazing and the style of the glasses are just gorgeous. I can’t wait to order my next pairs. They are such great value I can afford to have many pairs. I am going to order clip on sunglasses with my next pairs 🙂 10/10 recommend for style and affordability.

10 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing

Amazing value for money. Ultra thin lens are one third of the price at a well known opticians. Frames are ridiculously cheap. I can get four pairs of glasses for the price of one. Brilliant selection of frames. Great customer service.

26 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I'm really happy with the glasses

I'm really happy with the glasses. They are varifocal and are perfect. Really good price and I love the frame. The glasses arrived in good time Customer Service is excellent. They do sunglass attachments which are so handy. I haven't been able to find these anywhere else

21 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

First order but not my last

My first time using Firmoo.ie and I made an error manually inserting my prescription. This resulting in the glasses I received being wrong. Firmoo very quickly replaced them free of charge even though the error was mine. That is perfect customer service I immediately reordered and will continue to order more in the future. Their glasses are smart, great value and a huge range to choose from..

19 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Really Good Quality

I bought my glasses based on recommendations from friends, and I'm really happy with them. The website is easy to use, and I think the different styles they have are really nice. Thank you so much.

19 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

The Bi Focal Is To Far Up the Lense…

The Bi Focal Is To Far Up the Lense there is ony a small piece at the top of the lense for long distance viewing which is of no use to me.
It's as if the prescription was put in upside down with more bi focal than distance viewing. Otherwise I was happy with the size and quality of the frame. Can you tell me how to return the glasses for either a replacement or refund please.
Thanking You James Lane.

26 stycznia 2026
Opinia niezależna
Logo Firmoo

Odpowiedź od Firmoo

Hello James,

Thank you for sharing your feedback with us, and please accept our apologies for the issues you have experienced.

We would like to remind you that all our orders come with a 60-day return/exchange policy. If you are not satisfied with your purchase for any reason, please feel free to contact us via Email: service@firmoo.ie or Livechat (24/7).

To assist you further, our customer service team will contact you via email within the next 24 hours. We'll help analyze the root cause of discomfort and assist you with the return/exchange process. Please keep an eye on your inbox (including your spam/junk folder) for our follow-up email.

We look forward to resolving this matter as soon as possible.

Sincerely,
Firmoo Customer Support Team

Oceniono na 5 z 5

Great experience

I had an error in my prescription and Firmoo gave me a credit for the value so I could order again. My glasses are lovely and arrived quicker than anticipated!

16 stycznia 2026
Opinia niezależna
Oceniono na 3 z 5

Driving lens not nice

I was disappointed that the driving lens wasn't explained clearly and what it means, as I hate the blue glare from the glasses and there is a slight triple vision in the distance when driving in the dark so I would not have ordered my lenses with this addition if I had understood all the details. I'm now afraid to order any of the other additions because I'm not sure what ill get. Otherwise the glasses are good quality and with lots of styles to choose from and customised options they are worth it.
Update to this review. Firmoo contacted me and are extremely helpful, so I'm very satisfied with their service and will definitely be ordering again.

23 stycznia 2026
Opinia niezależna
Logo Firmoo

Odpowiedź od Firmoo

Hello Noelle,

Thank you for sharing your detailed feedback with us, and sorry for the issues you have experienced.

Our driving lenses feature scratch-resistant, anti-reflective, UV-blocking, and blue light-blocking functionalities. They are with a blue/purple anti-reflective coating like blue light blocking lenses. So they can also effectively block 20% of 415 nm-445 nm harmful blue light.

Please be assured that we offer a 60-day return/exchange policy, so if you are not satisfied with your current lenses, you are welcome to request a return/exchange for a different lens type that better suits you.

Upon checking our customer service team has already replied to your after-sales request via email. In our email, we provided you with an exchange voucher and attempted to help analyze the possible causes of the optical discomfort. Could you please check your inbox (including your spam or junk folder) for our email?

Thank you for your patience and understanding.

Sincerely,
Firmoo Customer Support Team

Oceniono na 5 z 5

Great affordable service

Great affordable service
I use progression lenses so I was sceptical but they’re perfect
Great to be able to have a few pair so I can have a complete change of style

15 stycznia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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