I require three sets of glasses, a varifocal, sunglasses with varifocal, and super readers for the computer. The cost of these here in Ireland would most likely be around €1000, I cannot afford that.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A friend recommended Firmoo to me & I ordered my 1st pair of prescription glasses in January. Unfortunately I ordered the rimless frames & they came apart at the bridge part. Just a bad design of fram... Zobacz więcej
From start to finish 5star company. I have purchased my 5th pair of glasses. I have 3 tinted shades 1 photochromic 1 regular. ALL VARIFOCAL prescription. From ordering to delivery to Custo... Zobacz więcej
Easy process to order, ordered for my son, order to delivery was 10 days and product is better than expected. I would have liked more colour options for boys but the glasses we got are really impress... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Dane kontaktowe
Irlandia
- service@firmoo.ie
- firmoo.ie
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service and glasses
Really easy to order , quick to respond and clarify any questions and glasses are lovely
My glasses have been perfect every…
My glasses have been perfect every single time. Everyone keeps commenting and compliments me. So many people have bought from Firmoo on my recommendations
Perfect experiences
Perfect experiences
Glasses perfect l, great discounts and selection of frames
Not happy
I cannot see through them.
Sent perscription but not happy with first time ordering

Odpowiedź od Firmoo
Honestly the best service ever
Honestly the best service ever, my glasses are amazing and I will definitely be a regular customer
Great selection of glasses and delivery…
Great selection of glasses and delivery was fast!
Great service
Great service, really good quality glasses and quick delivery
Website easy to navigate
Website easy to navigate. Glasses were nice and good quality for the price! Would buy again!
I received my glasses in good time
I received my glasses in good time. They were a bit too big for me and didn't sit on my as well as I had hoped. This is to be expected with ordering glasses online as you can't try them on. I asked to replace them. Firmoo kindly offered credit to the full amount I had paid and I have now ordered another pair. They let me keep the glasses that are too big so I am using them until my next pair comes. You couldn't ask for more than that.
Glasses perfect
Glasses perfect. Delivery a little long but once arrived all is as it should be.

Odpowiedź od Firmoo
Firmoo is professional
Firmoo is professional. My spectacles were delivered within 2 weeks which is earlier than expected time. They are beautiful and comfortable
Good experience
Fast delivery! Perfect prescription and sturdy frames.
Glasses are gorgeous and exactly to my…
Glasses are gorgeous and exactly to my prescription/expectations. Arrived in a hard shell case and shoft cloth bag which is great. Will be returning.
Really easy experience
Really easy. Great quality glasses with good strong frames and the sunglasses I choose are lovely and tinted.
Really easy and inexpensive way of…
Really easy and inexpensive way of ordering new glasses. Good quality and great value
Brilliant service and such a variety of…
Brilliant service and such a variety of glasses. Bought 2 glasses one was perfect the other was too big for me but will be ordering again

Odpowiedź od Firmoo
Buy the glasses - you won’t regret it
Found the process of choosing frames and lenses really accessible. I bought one pair in November and came back for a second in December when I saw the quality. I have a strong prescription with astigmatism ana a need for progressive lenses and the thinned lenses are really good - excellent for the price.
I’m unable to try the metal frames as they contain nickel (very well flagged to let you know) which is a shame, but I have no hesitation in recommending Firmoo to anyone considering trying it.
Just a pleasure to deal with
Just a pleasure to deal with. I have had 3 pairs of glasses from them now. All stylish, all good quality (same quality as you get locally). Everything as described. Delivery is quite slow as they come from China, but I knew this and they are clear about it. Delivery was faster than they stated. Tracking was provided and worked all the way through. The equivalent glasses from optician in Ireland are about double the cost.
One pair of glasses were damaged in transit. I emailed customer care and they fixed the issue and gave me the option of a refund or voucher. I took the voucher and re-ordered. Customer care is definitely NOT real-time. But there was just a 1-day delay between messages because of time zones. Perfectly reasonable. I ordered on 03 Jan, received glasses on 13 Jan, have dealt with the Customer Service process and have re-ordered with a voucher on 15 Jan.

Odpowiedź od Firmoo
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







