I require three sets of glasses, a varifocal, sunglasses with varifocal, and super readers for the computer. The cost of these here in Ireland would most likely be around €1000, I cannot afford that.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A friend recommended Firmoo to me & I ordered my 1st pair of prescription glasses in January. Unfortunately I ordered the rimless frames & they came apart at the bridge part. Just a bad design of fram... Zobacz więcej
Firmoo have a great customer service team who are very quick to respond to any issues. They have a great selection of glasses, l have bought several pairs at this stage. It has happened a few times wh... Zobacz więcej
Reakcja na opinię
From start to finish 5star company. I have purchased my 5th pair of glasses. I have 3 tinted shades 1 photochromic 1 regular. ALL VARIFOCAL prescription. From ordering to delivery to Custo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Dane kontaktowe
Irlandia
- service@firmoo.ie
- firmoo.ie
4,8
Doskonała
710 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
On my 3rd pair of glasses
On my 3rd pair of glasses. So reasonably priced I can buy more often and choose from lots of trendy frames. So easy to use. Delivery is good, and packaged very well. Firmoo has been a god send. I've had no issues, my prescription has been perfect. Stop paying huge amounts for glasses in the highstreet. Give Firmoo a go, you will not regret it. I promise you.
6 lutego 2026
Opinia niezależna
Fab range of frames
10 lutego 2026
Opinia niezależna
Fantastic service fast delivery love…
Fantastic service fast delivery love the style and the varifocals are excellent
9 lutego 2026
Opinia niezależna
I was very impressed with the glasses I…
I was very impressed with the glasses I ordered. They arrived on time and are much better quality the any other glasses I’ve gotten in the opticians and for a much better price. Would highly recommend!
18 stycznia 2026
Opinia niezależna
Fantastic Customer Care
Bought 2 pairs initially and I was not happy but the Customer Service was so good I ended up buying another pair.
The glasses are fantastic and have so many great styles to choose from.
I will definitely be getting another pair soon
30 stycznia 2026
Opinia niezależna
Vert professional service,excellent…
Vert professional service,excellent customer service. Fast delivery
9 lutego 2026
Opinia niezależna
Blue light blocking lenses not recommended for visual designers
Great communication throughout buying process. My glasses arrived in good time and in good shape and they are gorgeous. However, for my first purchase I ordered blue light blocking lenses, and in the pair I received, the lenses have a yellowish tinge which has massively impacted the colours I see on screen and physically. As a designer for the homeware sector I cannot wear these glasses when choosing colours for the products I design and I think it should be flagged in advance when buying this type of lens, as I now need to purchase another pair
5 lutego 2026
Opinia niezależna
Odpowiedź od Firmoo
Hello,
Thank you for sharing your experience with us.
We also truly appreciate your feedback regarding the blue light blocking lenses. These lenses do typically have a slight yellowish base, which is a natural characteristic of the blue light filtering coating. While this helps reduce eye strain by blocking harmful blue light, we understand that it can affect color perception for professional use like homeware design.
We sincerely apologize that this was not communicated more clearly before your purchase, and we truly value your suggestion. Please know that we offer a 60-day return/exchange policy. We'd be happy to help you exchange them for a pair of clear lenses with standard anti-reflective coating — or any other lens option that better suits your work.
Our customer service team is ready to assist you with the exchange process. Simply reach out to us via LiveChat (24/7), and we’ll guide you through the next steps.
Sincerely,
Firmoo Customer Support Team
I love this site and all the glasses to choose from
I love this site and all the glasses to choose from.
I uploaded my prescription and then picked the frames.
The page is very easy to navigate.
I bought my first pair the end of January and just ordered a second pair.
Delivery took about two weeks.
Customer service is also excellent, as I had to answer a few questions when I put in my first order. Second pair I knew exactly what to ask for.
My only fault with Firmoo if you could even call it a fault is that I wish Firmoo had an app
19 stycznia 2026
Opinia niezależna
Odpowiedź od Firmoo
Hello Johanna,
Thank you so much for your kind words and continued trust in Firmoo!
We also appreciate your suggestion about developing a Firmoo app. Please know that your feedback has been carefully noted and will be shared with our relevant teams for future consideration.
Thank you again for your support and for being part of the Firmoo family. We look forward to serving you again!
Sincerely,
Firmoo Customer Support Team
Big selection and great correspondence…
Big selection and great correspondence from support. Good product and brilliant prices. Easy to use and help was at hand.
12 stycznia 2026
Opinia niezależna
Very fashionable easy to order and…
Very fashionable easy to order and great look
1 lutego 2026
Opinia niezależna
Contact with France was great
Contact with France was great. She was supportive and quickly understood my question.
9 lutego 2026
Opinia niezależna
Quick deliver and the glasses are fab…
Quick deliver and the glasses are fab I’ll never buy anywhere else again!
9 lutego 2026
Opinia niezależna
The products were fantastic
The products were fantastic. The sizing was easy to follow.
When my glasses arrived I couldn’t believe how good they were. I’ve been wearing one pair every day since I got them over 5 weeks ago. I just love them.
6 stycznia 2026
Opinia niezależna
Varifocal fun
I picked varifocal lenses, for times when I don't want to switch between my two pairs of glasses
Frames are flattering and fun and perfect for my style
30 stycznia 2026
Opinia niezależna
Prescription was perfect and fit of…
Prescription was perfect and fit of glasses great
1 lutego 2026
Opinia niezależna
Super value!
Easy to navigate website, huge selection of frames. Super easy to upload your prescription and place the order. Super value and im delighted with my new glasses.
8 lutego 2026
Opinia niezależna
Second time ordering
Second time ordering, I just love that I have found this site. Everyone is complimentary about my new specs
5 lutego 2026
Opinia niezależna
Cool glasses at a fraction of my usual price
I ordered my first pair from firmoo 3 months ago, I was so impressed with the quality, that I ordered 5 more pairs, it's great to be able to get beautiful glasses at a fraction of what I had been paying before
10 stycznia 2026
Opinia niezależna
Product as described
Product as described. Delivered within a reasonable timeframe.
I purchased 2 x items
TR55132 and TM03104
The prescription sunglass lenses will come in handy for the holiday sun.
If I had one con. If there was more selection on the frame sizes it would be great.
6 lutego 2026
Opinia niezależna
Odpowiedź od Firmoo
Hello John,
Thank you for taking the time to share your feedback with us.
We will definitely pass on your feedback to the relevant department for consideration. Wish you a nice day!
Sincerely,
Firmoo Customer Support Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.