FibreNest Recenzje 

Within 24 hours had an engineer at my house who had travelled a few hours away to be here he was jolly and pleasant and respectful and kept me informed of each step. He then had to drive a few more hours up to Preston and remained professional and his colleague joined him. Great service thanks John and Will you are an asset to your company

I used Fibrenest for over 4 years and never had to call the customer service for anything. I just called them to cancel when I moved out and it was very simple process. Thank you

I was able to get internet within 1 hour in a new build. The mobile website was a little glitchy but the lady on the phone helped me through it and was lovely.

The engineer who came to my house today was excellent! I didn’t catch his name but he was lovely and solved the problem super speedy!

The customer support team were so helpful in accommodating my committments when organising the visit from the engineer. The engineer came promptly and completed the work.
Thank you all!

Marshall approached myself and informed me about an upgrade that could be available, I was unaware there was such a thing and am very grateful for the advice and workmanship.

Excellent experience. On Monday morning Grzegorz came to our house, and promptly identified the issue with our hub. Within 10 minutes he changed it and in no more than 20 minutes it was fully set and operational. Fully satisfied with the company and Grzegorz, a polity and professional technician.

Steve was very courteous with good manners. Problem was resolved quickly and explanation given as to the issue.

My internet stopped working and I emailed customer support at 5pm. An engineer arrived at 10am the next day and fixed the problem. Thank you!

I had had a problem and I phoned them up the lady explained everything to me she was really helpful.

Anna at fibrenest promptly understood my issue and answered all questions taking me through all the steps to set up the account till it was completed . Fully satisfied with the service and ease of getting a subscription

Thais was extremely helpful and professional, she identified the issue out within a few minutes and guided me through how to resolve it, she then called me back at the agreed time to ensure it was resolved properly and all was working ok.. I spent all day yesterday with the IT guys at work and they couldn't identify the issue, so I was very relieved when we were able to get me back up and running with work this morning

The support team member (Georgina Bailey) was very helpful in providing a solution to connection issues, even forwarding an article about the probable cause and then returning a call later in the day to make sure all was good. So overall excellent customer service 👏

Excellent customer service ,understood the importance of situation and get the issue sorted within 24 hr of request .

The issue I had was resolved quickly. The engineer came early the next morning.

The customer service from Shukran and the engineer Marahall, was really good. They were both professional and understanding and ensured that my work was not disrupted due to the loss of my Wi-Fi connection.

I am really pleased with the service from Fibrenest

Luke & jody were amazing and helpful with getting us back up and running super fast and professional

The customer support specialist (Lolu) was very helpful and articulate with the cancellation process. Professional and excellent service delivery all through our phone conversation

So far have been getting a very good service from FibreNest.

Really happy with the service. We were told we would have an engineer come out the day after we called to report ongoing issues with connection. Gregor Z called first thing the next day to let me know to expect him in an hour. He arrived on time, was very friendly, considerate and professional. He replaced our router really quickly and helped me set up our new passwords etc. I am not longer experiencing any connection issues. Thank you.

Scott Morrison and Garry Balmer arrived this morning to replace the damaged Fibre optic Box outside the house. Really polite guys, very friendly and decent. They did a great job and left the place looking tidy. Really great job guys, thank you!