Bonjour, j'ai apprécié l'exactitude des horaires, la rapidité des embarquements. Personnel sympa Les prix sont correctes. La facilité d'acheter les billets que ce soit sur le net ou sur place,... Zobacz więcej
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Utilizzo Ferries in Greece da anni e mi sono sempre trovato benissimo. Servizio puntuale, organizzazione efficiente e personale estremamente gentile e disponibile in ogni momento. Le risposte sono sem... Zobacz więcej
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We went to Sentis travel in Athens today and the wonderful Panagiota Papadogona helped us with our enquiries, unfortunately due to it not being the season there was no snorkeling available but offered... Zobacz więcej
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Truth be told, this was not the first time on a ferry, and it is worth saying that a cabin price was highly overrated and for that price(200 eur one way) you'd get a seedy cabin, old bedding, and an... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Online booking engine for ferry tickets to the Greek islands, Italy and Turkey.
Dane kontaktowe
Akti Miaouli 33, 18535, Piraeus, Grecja
- (+30) 211 85 03 006
- olivier@ferriesingreece.com
- ferriesingreece.com
3,7
Średnia
341 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Phantastic
Phantastic. Not at all what I had expected. Could have stayed a few days on the ferry
29 lipca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
:)
We booked a ship to Santorini and back…
We booked a ship to Santorini and back to Crete. The impressions are not very good. The road to Santorini was not bad, although the time of departure and arrival in Santorini was changed, the ship did not fit into the schedule and arrived late on the island. The way back was worse, no one did not check the presence of a test for covid, the ship was late for 1 hour. Otherwise was ok
28 lipca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Hello,
Thank you for your review. We are sorry to hear about the delays that you faced on your ferry trips with Seajets.
Kindly note that we are an online agency and we are not responsible for any schedule changes the ferry companies may make or if they check the Covid tests thoroughly.
Always at your disposal.
Eccellenti, complimenti
Bellissimi traghetti, soprattutto le Blue Star. Grandi, confortevoli, pulitissimi e puntuali. Complimenti, alla prossima!
28 lipca 2021
Opinia niezależna
Parfait !
Parfait !
La réservation est hyper facile sur des centaines de traversées entre les îles. Les bateaux sont rapides et très confortables. On peut télécharger le billet sur le téléphone. Tout est très clair. Pour le covid il suffit de télécharger les documents qui sont en lien. Le personnel à bord est aimable et souriant.
27 lipca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Merci beaucoup!!
Perfect trip
Perfect trip, thanks to Zante for going through Folegandros.
thank you for the service in case of change. see you next year
20 lipca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Thank you and see you next year!
They improved
Besides the fact, that everything with the Tickets went well, the service is way too bad.
I got charged 6 days after my booking and for almost one month now the companies bank blocks the same amount on my Bank account as provisionally booking. I tried to call the agency, but the provided phone number isn’t active. So after sending them an Email with a complaint, they always repeat the same mantra about how they received just one payment and how I should fix this with my bank. So I tried to explain them several times that it is correct, that I got charged once, but still a provisionally amount is blocking the same amount and that this one is the duty of their banking system.
Not only ignoring the fact, a Customer Service Agent named „Sofia“ became sassy and writing me that I am maybe getting confused?! Besides the fact that I am checking my bank account on a regular basis and traveled the world, never having issues like this.
Current status: 217€ are still under blocked status on my Bank account. The agency isn‘t answering.
So please guys, help yourselves and use a different agency for your ticket service.
Edit: After a couple of Emails the agency managed to release the blocked amount. If it went like this from the whole experience would be a 5 star. Maybe in this specific case I was the unlucky one.
13 lipca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Edited:
Hello, Thank you for the information. We would like to clarify that we as a travel agency, never block any additional amounts apart from the transaction that is made for the payment of an order.
We have asked our bank to investigate your case further in order to make sure nothing similar will happen again in the future.
Thankfully this is the only time we received such a complaint, and we are happy that the problem has now been resolved.
--------------------------------------
Hi,
Thank you for your feedback.
As per our email communication we have only received one payment from you that concerns your ferry booking order 246047. From our part there is no second blocked amount. We have thoroughly checked and there is only one transaction from the specific credit card.
We have already sent an email to our bank to investigate your transaction further and to make sure that no second amount is blocked on the specific credit card and if there actually is such a case they will do whatever action is needed to unblock it. Please kindly understand that such investigations may take some time so we hope for some patience as we do not know how much time the bank will need to reply our request.
Our phone number is +30 212 00 03 006, we receive many calls daily without a problem. Feel free to call us whenever you like during our opening hours.
We will let you know as soon as we receive their reply.
Always at your disposal.
Pris 2 fois le bateau.
Pris 2 fois le bateau.
De Santorin à IOS, puis le lendemain pour Naxos. Super rapide.
réservé par internet et tickets récupérés à l'endroit prévu et indiqué lors de la réservation.
Toilettes propres. Pas le temps de s'assoir que l'on était déjà parti. Vu qu'il y avait de la place, on a pu s'installer où on voulait.
24 czerwca 2021
Opinia niezależna
Great rides to and from Sifnos
Great rides to and from Sifnos! Crew was very professional! Thanks
2 lipca 2021
Odpowiedź od Ferriesingreece
Thank you!
The greeks are real sailors
When you use the ferries of sea jet or power jet you realise how good the Greeks are in the sea. The ferries are comfortable, safe, and very organised.
1 lipca 2021
Odpowiedź od Ferriesingreece
We think we are pretty good :p
Professional
Professional, convenient and great customer service. We faced an issue with Ferry Strike but they managed to get us a mew booking with same terms for the next day!
The best way to plan your trips in Greece!
1 lipca 2021
Odpowiedź od Ferriesingreece
Thank you very much!
Waste of money
(I am not sure this is the correct booking number for the problem I had as I made the mistake of using this company for several tickets purchased for my recent trip) I would not waste my money on a third party ticket service again. When the ferries went on strike, they delayed notifying me until after the 100% refund period, then wanted me to cancel and lose 50% PLUS pay a change fee for cheaper tickets. I held out until the ferry actually canceled my trip and received a full refund.
27 czerwca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Hi Cheri.
We would like to clarify that we informed you about the announced strike of June 10th five days before, meaning as soon as we were informed about it.
Strikes are usually decided about one week before and in some cases even 2 or 3 days before and this is not something that we as an online travel agency can prevent or change.
At that point, as we explained in our first alerting email to you, it was not sure if the strike would affect your trip or not and therefore we suggested to wait till one or two days before the trip date in order to have exact information from the ferry company.
This is because, if a trip is not announced as a cancelled itinerary, we can only cancel it in accordance to the cancellation policy of the ferry company.
Moreover it is not possible to change a ticket of one ferry company to a ticket of another ferry company. This was the reason that when you asked us on the 6th of June to change your booking, and at that point we could only receive a 50% refund of your initial tickets of Seajets (as the itinerary had not yet been declared as a cancelled one ) there was a difference in the rate with your new required tickets of Fast Ferries.
Thankfully you decided to wait as we had suggested, and so on the 8th of June we informed you that the trip of Seajets had been declared as a cancelled itinerary and asked you if you preferred to receive a full refund or to change your booking to another trip.
You preferred the full refund and as we do in such extreme cases of cancelled itineraries we refunded you the full ticket rate plus the service fees which are normally not refundable.
We really hope that you understand that from our part we have done whatever possible both in order to alert you on time via email and sms about this extreme situation and that we also tried to guide you in the best possible way in order not to face any cancellation fees.
Always at your disposal.
Great service highly recommend
The service was great they answered my questions within no time
24 czerwca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Thank you!
Perfect Service!
Efficient service, fast and quality response! Thank you
20 czerwca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Thank you so much for the review!
It was my first booking with them.
It was my first booking with them.
Very efficient and clear service. I highly recommend it to everyone
Antonio
13 czerwca 2021
Opinia niezależna
Odpowiedź od Ferriesingreece
Thank you so much Antonio!
Très bonne expérience
Je suis ravie du service de ferriesingreece ils sont à l'écoute, très efficace, toujours agréable ! Ils ont été présent aussi bien pour l'annulation de notre voyage de 2020 que lors de la nouvelle réservation cette année ! Tout etait clair et pratique pour récupérer nos billets. Une grève devait être prévue pour l'un de nos trajets, encore une fois ils nous ont indiqué les démarches à suivre. Merci pour votre aide !
9 czerwca 2021
Odpowiedź od Ferriesingreece
Merci beaucoup! Le bon déroulement de votre voyage est notre devoir :)
Perfect except the women in the office…
Perfect except the women in the office at the port of Rafina not kindly at all ☹️As ever time
7 czerwca 2021
Odpowiedź od Ferriesingreece
Thank you! We are sorry to hear about the women in the office at the port of Rafina. This happens some time but fortunately, most people in Greece are very kind and helpful :)
Tout s’est très bien passé
Tout s’est très bien passé, les voyages en ferry ont été excellent
4 czerwca 2021
Odpowiedź od Ferriesingreece
Merci beaucoup!
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