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FatFace - TRURO Recenzje 143

Wynik TrustScore: 5 na 5

4,8

1/2 Victoria Square, TR1 2RS Truro, Cornwall, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which r... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Saw a short jacket in the Truro sale. Hesitated, didn't buy, went home, ruminate, went back next day - jacket gone! Spoke to helpful assistant: jackets moved "upstairs ". Assistant went to stock ro... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 1/2 Victoria Square, TR1 2RS, Truro, Cornwall, Zjednoczone Królestwo

  • 01872 262567

4,8

Doskonała

Wynik TrustScore: 5 na 5

143 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy website to navigate and purchase, items as described and excellent quality

Easy website to navigate and purchase, clear instructions on how to select “click and collect” store. Items just as described and very good quality. Very happy all around.

18 września 2023
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Odpowiedź od FatFace - TRURO

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Oceniono na 5 z 5

So friendly efficient company

So friendly efficient company, staff at Truro brilliant

22 sierpnia 2023
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Odpowiedź od FatFace - TRURO

Good afternoon, Susan

Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Truro store.

Take care, JB

Oceniono na 5 z 5

A lovely girl called Jo served me

A lovely girl called Jo served me , she was so helpful and kind. She got me different sizes and said how good I looked ! After buying my clothes I felt so happy and had a really good shopping experience

26 sierpnia 2023
Opinia niezależna
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Odpowiedź od FatFace - TRURO

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 5 z 5

The website is so easy to use

The website is so easy to use. Had I wanted in the sale too, so a definite bargain.

15 sierpnia 2023
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Odpowiedź od FatFace - TRURO

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Oceniono na 5 z 5

My order online went through easy and…

My order online went through easy and the collection in the shop was great. emails to let me know progress were all there. Friendly in the shop too.

7 sierpnia 2023
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Odpowiedź od FatFace - TRURO

Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item- RS

Oceniono na 5 z 5

Excellent sales personnel.very friendly…

Excellent sales personnel.very friendly , helpful and amusing banter.

16 sierpnia 2023
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Odpowiedź od FatFace - TRURO

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 5 z 5
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Odpowiedź od FatFace - TRURO

Good Afternoon Deborah,

Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care - JW

Oceniono na 5 z 5

Satisfied customer

Very helpful,attentive and pleasant staff.

6 lipca 2023
Opinia niezależna
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Odpowiedź od FatFace - TRURO

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Oceniono na 5 z 5

Collections are soo good and the…

Collections are soo good and the quality also is excellent I really fell in love with the designs and the cloth, mostly the staff in fat face truro are really helpful and always smiling. They select some suitable items for staff really soo good I don’t know the staff name she always stays in female section on the 1 st floor she is soo good and had a good conversation regarding fat face thank you soo much i am giving this review just because of the staff and their lovely nature for customers.

29 czerwca 2023
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Odpowiedź od FatFace - TRURO

Good afternoon, Leela

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Truro store.

Take care, JB

Oceniono na 5 z 5

Very welcoming and good quality

27 maja 2023
Opinia niezależna
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Odpowiedź od FatFace - TRURO

Hello, Thank you for your feedback regarding your trip to the Truro store. It is so wonderful to read such lovely feedback!
Take Care - KS

Oceniono na 5 z 5

Excellent service fast delivery to…

Excellent service fast delivery to store and beautiful boots ..

2 maja 2023
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Odpowiedź od FatFace - TRURO

Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS

Oceniono na 2 z 5

The wrong item was sent

The wrong item was sent. I ordered a blue & white dress in size 8 & the item sent was a brownish shirt in size 12.

17 kwietnia 2023
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Odpowiedź od FatFace - TRURO

Good Morning Nichola,
Thank you for your feedback. I am so sorry to hear this.
I've taken a further look into this for you and unfortunately, I cannot see that you have contacted us regarding this matter? I have emailed you to try and help resolve this matter. I apologise again for any inconvenience this has caused for you.
Take care - KS

Oceniono na 5 z 5

Great place to find something nice

Staff are always friendly and helpful. Online is very easy to use. Some great styles

21 kwietnia 2023
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Odpowiedź od FatFace - TRURO

Hi Neil
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5
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Odpowiedź od FatFace - TRURO

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD

Oceniono na 5 z 5

Amazing service

I came in needing to find various outfits for an event, not knowing where to start! Katie & Gaynor were amazing help. They gave honest advice and kept brining me different styles to try to suit my shape. I left with what I needed and more.
Fab customer service. Thanks ladies!

12 marca 2023
Opinia niezależna
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Odpowiedź od FatFace - TRURO

Good afternoon, Maria

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Truro store.

Take care, JB

Oceniono na 5 z 5

Fast delivery

Fast delivery, Helpful staff in Truro

14 marca 2023
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Odpowiedź od FatFace - TRURO

Good afternoon, Nick

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Truro store.

Take care, JB

Oceniono na 5 z 5

Exceptional service

The service was wonderful and Jemma went out of her way to assist me. I can’t thank her enough.

18 lutego 2023
Opinia niezależna
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Odpowiedź od FatFace - TRURO

Hi there, we're very happy to hear you had wonderful experience in one of our stores. We'll pass on your feedback to our team.

Have a great day!

Take care, SK

Oceniono na 5 z 5

Elsa in your Truro branch was excellent…

Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which resulted in me buying a new jumper. Nothing was too much trouble for her.
Outstanding service Elsa! Thank you

16 grudnia 2022
Opinia niezależna
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Odpowiedź od FatFace - TRURO

Thank you so much for your 5* review! Your comments are deeply appreciated and they will be shared with our amazing team in store! - RS

Oceniono na 5 z 5

Helpful service

I was able to buy on line what was not available in the shop. My shop experience, in Truro, was excellent as assistant went out of her way to ensure I had as much information as possible to buy garment on line

19 października 2022
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Odpowiedź od FatFace - TRURO

Good afternoon, Carol

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Truro store.

Stay safe. JB

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