I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which r... Zobacz więcej
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Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... Zobacz więcej
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Saw a short jacket in the Truro sale. Hesitated, didn't buy, went home, ruminate, went back next day - jacket gone! Spoke to helpful assistant: jackets moved "upstairs ". Assistant went to stock ro... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
1/2 Victoria Square, TR1 2RS, Truro, Cornwall, Zjednoczone Królestwo
- 01872 262567
4,8
Doskonała
143 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good products
14 kwietnia 2026
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I adore my last order of clothes
I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in the correct sizes. Fabulous - and even better as I used my 10% birthday discount!
6 kwietnia 2026
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the Truro store today
I visited the Truro store today, looking for a pair of jeans.
The jeans I wanted weren’t in stock in store in the colour I wanted.
Louis was very helpful, polite and friendly. He ordered them for me to be delivered to my home.
Great service.
15 lutego 2026
Opinia niezależna
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service from Fat Face Truro…
Excellent customer service from Georgina in Truro. Couldn't have been more helpful and pleasant. Hiw refreshing. A pleasure to shop in this branch. Thank you to this very nice lady.
4 lutego 2026
Opinia niezależna
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in store are wonderful
The staff in store are wonderful. Made my click and collect experience so easy.
7 stycznia 2026
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent product.
Excellent product as always. It arrived very quickly at my local store and the staff there are very efficient. Thank you!
4 stycznia 2026
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Fatface
Fatface is one of my favourite shops, especially the Truro branch.
Always find what I want and of the quality I would expect
The staff are genuinely nice, today I was served by Jane who was very helpful.
Great casual cloths co, highly recommended
18 października 2025
Opinia niezależna
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer service
Good customer service. Helpful when needed but not overbearing.
This company provides quality clothing. Pockets yay! but I wish they'd make their sleeves longer!
24 sierpnia 2025
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Buying spree at Truro Fatface sale
Buying spree at Truro Fatface sale - lots in my size too. Lovely quality this year and fits perfectly. Well done! Came home and spent another shed load on Autumn collection and a sale dress in my size that I couldn’t find in Truro.
19 sierpnia 2025
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order delivery instore
31 lipca 2025
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful Staff.
6 maja 2025
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tracy and Meg are a credit to the…
Tracy and Meg are a credit to the store. So helpful, cheerful and very friendly.
4 maja 2025
Opinia niezależna
Odpowiedź od FatFace - TRURO
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Great shopping experience …
Emily in the Truro store was absolutely brilliant when I was really sad that the jumper I wanted wasn’t in my size- she was determined to find it and tracked the right size down for me.
I love the shop layout, brilliant clothes and ever helpful staff, a joy to shop there!
7 kwietnia 2025
Opinia niezależna
Odpowiedź od FatFace - TRURO
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Truro store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely shopping experience! 10/10
Wonderful service by Jo and Jane. I needed a few items in short sizes and they were very helpful in getting those ordered to my home for me. Lovely shopping experience! My favourite clothing shop in Truro!
22 marca 2025
Opinia niezależna
Odpowiedź od FatFace - TRURO
Thank you for your lovely feedback! We're so glad Jo and Jane could assist you in finding the right items and getting them ordered to your home. We're thrilled to be your favourite clothing shop in Truro and look forward to your next visit!
Absolutely love my jacket
Absolutely love my jacket
So many People have commented on it in a very positive manner
Fat face you never let me down quality is as always 100%
9 marca 2025
Odpowiedź od FatFace - TRURO
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Went to return something I'd ordered…
Went to return something I'd ordered online (too big)
Jane in the Truro store helped me out, she was very polite and showed me all the similar items in the store. I ended up buying 2 more items!! Thank you Jane
15 lutego 2025
Opinia niezależna
Odpowiedź od FatFace - TRURO
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Truro store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
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