I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in th... Zobacz więcej
Reakcja na opinię

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I adore my last order of clothes - the ditsy jumpsuit is so cool and ultra comfy! My Nessie top was too big, and my jeans were too long; however I went to the Truro store and they had both items in th... Zobacz więcej
Reakcja na opinię
Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which r... Zobacz więcej
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Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... Zobacz więcej
Reakcja na opinię
Saw a short jacket in the Truro sale. Hesitated, didn't buy, went home, ruminate, went back next day - jacket gone! Spoke to helpful assistant: jackets moved "upstairs ". Assistant went to stock ro... Zobacz więcej
Reakcja na opinię
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
1/2 Victoria Square, TR1 2RS, Truro, Cornwall, Zjednoczone Królestwo
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Today I shopped at FatFace, Truro and a lovely lady called Tracy helped me with my purchase of two fabulous items. Tracy was positive, encouraging and supportive. She was NOT pushy or overbearing. Go and see her - she'll make your day with her positivity just like she did mine :)
FatFace! I hope Tracy gets to see this!

Odpowiedź od FatFace - TRURO
It is easy to use their website, I picked up my purchase from the shop after an email saying it was there. No hassle if I hadn’t wanted it I could just return it to the shop. I did buy the blouse and quality and fit is great.

Odpowiedź od FatFace - TRURO
I bought a pair of sandals, but there were too small for me, so I ordered a bigger size on the Internet. But the same day I popped into the fat face shop saw the same pair. The staff were very helpful behind the counter and I cancelled my order and bought the ones from the shop instead.

Odpowiedź od FatFace - TRURO
Saw a short jacket in the Truro sale. Hesitated, didn't buy, went home, ruminate, went back next day - jacket gone! Spoke to helpful assistant: jackets moved "upstairs ". Assistant went to stock room to look, returned with 2 jackets - not my size! Advised to buy online with delivery to local store (to avoid postage costs). Notification of delivery within 4 days. Collection from Truro store efficient and friendly. Well done everyone, brilliant customer service 👏

Odpowiedź od FatFace - TRURO
Great quality clothing!
Easy to buy online at a good price.
If you need to return an item it is made easy to do at no expense to the customer,
Nice to be able to shop with confidence.
My husband and I love Fatface, store and online,
Love the styles and the fabrics, What’s not to like!

Odpowiedź od FatFace - TRURO

Odpowiedź od FatFace - TRURO
Fat face is great quality and always so stylish. Materials are fantastic and feel so good on.

Odpowiedź od FatFace - TRURO
Great customer service in store .
Very straight forward and great understanding -
Well down Truro .

Odpowiedź od FatFace - TRURO
Item needed to be returned but great service from the sales assistant in the shop. Also sorted refund.

Odpowiedź od FatFace - TRURO
The support from the staff. The layout of the store and the wonderful clothes.

Odpowiedź od FatFace - TRURO
Yesterday was the first time I have looked in Fatface! The shop was very colourful and very tidy.
The best thing was Emma and her friendly delightful manner who works in Truro, Cornwall. She was so lovely and helped me buy a dress for a wedding. Went home feeling very happy!!

Odpowiedź od FatFace - TRURO
There were 3 staff who I interacted with during my visit and all were smiley, friendly and helpful. Kelly served me and found me the trousers I wanted. Thank you for a great shopping experience.

Odpowiedź od FatFace - TRURO
A big thank you to Meg at Fat Face, Truro. I visited the shop on Thursday 22nd February and was in need of some advice and guidance. Meg could not have been nicer - I could sense that there was ‘no hurry’ and she gave me some good ideas too!
Excellent customer service - thank you.

Odpowiedź od FatFace - TRURO
Really lovely girl helped me pick out a dress for a wedding! She was so kind and patient as I tried on like 5 different dresses! You should definitely see if Meg is available to help, she was fab, such a great experience xx

Odpowiedź od FatFace - TRURO

Odpowiedź od FatFace - TRURO
With past experience of what the size categories mean for me - S for length of chinos but L for polo shirts - I can order on-line with confidence, and the ability to collect from my local store means that I don't have the usual struggle with receiving packages at home. So, great, a reliable and efficient service. Thank you for being so good at what you do.

Odpowiedź od FatFace - TRURO
My favourite clothing company both on line and in my local Fat Face shop for great styles, excellent quality and friendly, helpful staff whether purchasing or returning.

Odpowiedź od FatFace - TRURO
Orders always arrives quickly. Good quality clothes. When needed customer services and local store staff very helpful.

Odpowiedź od FatFace - TRURO
Good quality and perfect fit. Will visit again soon

Odpowiedź od FatFace - TRURO
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