FastFit Station Recenzje 

279
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Couldn’t be happier with the service I have received, been here twice now for minor mechanical issues with my bmw. Wouldn’t go anywhere else now

Oceniono na 1 z 5

Booked ahead of appointment to ensure parts. Emailed when left work and even though running late arrived within 45 minutes of closing only to be told would not carry out work Sat outside unti... Zobacz więcej

Oceniono na 1 z 5

Paid £170 for two new tyres and tracking to be done. The tracking obviously wasn’t done correctly as my tyres were worn on the insides showing cords 2 months later. I sent an email to the station aski... Zobacz więcej

Oceniono na 5 z 5

This review is specifically directed to TRACY KNZMANICH at the Chesapeake Virginia location. She is what makes Fast Fit a pleasant experience. Her smile and happy demeanor put you at ease immediate... Zobacz więcej

Informacje dotyczące firmy

  1. Warsztat samochodowy

Informacje przekazane przez różne źródła zewnętrzne

FastFit Station has been delivering Good Old-Fashioned Service, MOTs, Tyres, Exhausts and more for over 15 years! With 3 separate stations located around the Milton Keynes area, there's no excuse not to pop in for a free tea or coffee while you wait.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

279 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(279)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fast Fit has all the Kit

I Found Fast Fit very accommodating as at a late stage I requested on line an MOT.
The test was dealt with promptly, and I was dead chuffed, I didn`t need anything done.
I was offered the waiting room but had some shopping to do and the car was ready when I got back.

10 lipca 2013
Opinia niezależna
Oceniono na 2 z 5

Not the best of experiences

The tyre that was fitted was not a ZR as requested, the wheel balance was so far out that I had to have it done again when I got home. The tyre was under inflated by 6psi

9 lipca 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Hi Paul,

Thank you for taking the time to write to us. We apologise for not fitting the ZR tyres, however the tyres we did fit were Y rated which is recommended for your vehicle by the Mercedes database.

We apologise for any inconvenience that has been caused and would like to thank you for your valued custom.

Kind Regards
FastFit Station

Oceniono na 5 z 5

Speedy service!

Really pleased with how quick and easy it was having me car serviced at Fastfit!! And a damn sight cheaper than the manufacturers garage too :-D

4 lipca 2013
Opinia niezależna
Oceniono na 5 z 5

Best Price, Prompt Service and Discount to Boot - (4 Boots)

Hunted around and FastFit had the best Price for the Premium Brand tyres I ordered (255x35x20). Even cheaper than all the online boys! Plus there was a promo at the time for £40 worth of free fuel.

Simple online bookings meant it was easy to find a convenient time - a Sunday. Left car with them, went shopping and received a call when it was ready to pick-up. Cheerful staff. What more can I say. Look no further.

Mike

2 lipca 2013
Opinia niezależna
Oceniono na 3 z 5

Overcharged!!!

I was overcharged by £20 on the price I was quoted (and advertised) for 2 tyres, although after a long conversation with several members of staff I did receive a refund.

Moral of the story? Agree on a price before the work is done, get a written quote and you should be okay!

2 lipca 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Hi Darren,

Thanks for leaving us your feedback. We would like to assure you that we take all customer comments seriously and we apologise for any inconvenience this may have caused. The staff involved will be spoken to regarding this matter to ensure it doesn't happen again.

We would like to thank you for your valued custom and we hope to see you in the future.

Kind Regards,
FastFit Station

Oceniono na 4 z 5

Very nice surroundings and the counter staff are always friendly!

I had two new front tyres fitted (Avon) and the centre and rear exhaust system replaced at the Kingston branch.

FastFit supply a nice waiting area so if you have to wait there are refreshments and free wifi access so you work if you feel inclined!

I have visited FastFit before because I like the location and the facilities and the online booking experience is very good.

Normally in my experience a visit will always require a revisit for the work to be rectified. On my last visit the fitter asked me to return the car anyway for a re-adjustment of the tracking (this has been something of a problem on my vehicle for Fastfit)

After my last visit the wheels were not balanced properly causing feedback through the pedals and steering wheel between 50 and 70 MPH, the replacement exhaust vibrated quite badly and knocked the chassis of the car .

I am not a fussy customer and I do not have a nice shiny car to worry about but I just could'nt live with the problems. Anyway .......
This was all rectified on the return visit but I would prefer that the work was completed properly on the first visit. For me going back is not a massive problem as I work very close to the Kingston branch.

The front counter staff are very nice and always friendly.

2 lipca 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Hi Mark,

Thank you for taking the time to leave us with a review. We would like to assure you that revisiting us is not the case for all of our customers, but we do apologise that you have had this experience with us. We will hold our hands up as we are an extremely busy company and sometimes the smaller things can get missed as part of human error for which we do sincerely apologise.

We are glad you were happy with the service you received from our staff and we hope to see you again in the future.

Kind Regards
FastFit Station

Oceniono na 5 z 5

Quality tyre service

Excellent on line booking service. Followed up by ohone call to advise revised delivery and then flexibly worked around my availability to accommodate fit.
on the day equipment failure was also worked around so overall a great exerience and an ok price.

1 lipca 2013
Opinia niezależna
Oceniono na 2 z 5

"Sorry, we're on our lunch break!"

I booked my MOT online on the FastFit website for 12:45 PM on Saturday the 15th Jun 2013 at the Bletchley garage.

However, I received a phone call from them saying that the website should not have let me book it for this time as they have their lunch break from 12 - 1 pm!

As a consequence, I had to make a quick booking at another garage with very short notice. As you can imagine, most were fully booked for today and the only one I found to do it on that day cost £45! (As opposed to FastFit's meer £27.42 :-(

Poor website design/implementation and unwillingness to make another customer/sale!

29 czerwca 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Mr Watson,

Thank you for taking the time to leave us your feedback. We sincerely apologise for this inconvenience to yourself and the station manager on that day will be spoken to. We can assure you this isn't common practice for us and we will speak to all staff involved.

Again, please accept our sincere apologies for this and rest assured that the matters you have mentioned have been noted and will be looked into.

Kind Regards,
FastFit Station

Oceniono na 3 z 5

terrible customer service

i took my car in at ten in the morning for a service when i asked how long it would be i was more or less told how long is a piece of string. we will need it all day . so if booking your car in dont plan to do anything else that day.which kind of makes you wonder why even give people a slot unless they only have one slot a day and it takes them all day to do a service.

25 czerwca 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Mr Herd,

Thank you for taking the time to leave us with your review. We often request that customers leave their cars with us, as recommended on our website. This is to ensure we have enough time to complete any work and return the car in full working order.

We would like to thank you for your valued custom and apologise for any inconvenience this may have caused.

Kind Regards,
FastFit Station

Oceniono na 5 z 5

Trouble-free transaction

I ordered tyres and made fitting appointment online. All went through with no problems. I liked the text reminder and didn't have to wait even though I turned up early.

25 czerwca 2013
Opinia niezależna
Oceniono na 4 z 5

Fair price and friendly service.

Although a good price and friendly and efficient service, the rear of the engine under tray fell down the next day requiring me to put the car up on wheel ramps and replace a missing nut and washer at 21:30 that evening. Obviously some one had replaced the nut but forgotten to tighten it necessitating my late night rectification measures. These things happen but I wasn't too amused at the time.

22 czerwca 2013
Opinia niezależna

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