FastFit Station Recenzje 

279
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Couldn’t be happier with the service I have received, been here twice now for minor mechanical issues with my bmw. Wouldn’t go anywhere else now

Oceniono na 1 z 5

Booked ahead of appointment to ensure parts. Emailed when left work and even though running late arrived within 45 minutes of closing only to be told would not carry out work Sat outside unti... Zobacz więcej

Oceniono na 1 z 5

Paid £170 for two new tyres and tracking to be done. The tracking obviously wasn’t done correctly as my tyres were worn on the insides showing cords 2 months later. I sent an email to the station aski... Zobacz więcej

Oceniono na 5 z 5

This review is specifically directed to TRACY KNZMANICH at the Chesapeake Virginia location. She is what makes Fast Fit a pleasant experience. Her smile and happy demeanor put you at ease immediate... Zobacz więcej

Informacje dotyczące firmy

  1. Warsztat samochodowy

Informacje przekazane przez różne źródła zewnętrzne

FastFit Station has been delivering Good Old-Fashioned Service, MOTs, Tyres, Exhausts and more for over 15 years! With 3 separate stations located around the Milton Keynes area, there's no excuse not to pop in for a free tea or coffee while you wait.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

279 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(279)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Couldn't have been any more efficient.

Booking in an MOT on line was easy as 1,2,3, with only a couple of days notice.
The checking-in was efficient and friendly. The half price deal on MOT's was especially welcome and the final bill was just as welcome as nothing was required on my 12 year old Golf.
The examination and MOT certificate was all executed within one hour and I was very happy with the entire service received from FastFit.
Will definitely return, especially as I have also now received a discount voucher for the next visit.

15 czerwca 2013
Opinia niezależna
Oceniono na 5 z 5

excellent fast service

I was very pleased with the service at fastfit station. Even though my car was ready within two hours I was provided with a hire car.

14 czerwca 2013
Opinia niezależna
Oceniono na 5 z 5

The Real Deal

Always a painful experience taking the car into the garage, you know it is going to cost. At least here I always feel confident the best has been done at the most affordable price.

14 czerwca 2013
Opinia niezależna
Oceniono na 5 z 5

Live up to their name!

Had a flat tyre, Fast Fit repaired the puncture and swapped back my space saving tyre for the repaired one in 20 minutes or so!
Very friendly and helpful staff, would recommend to friends and family.

14 czerwca 2013
Opinia niezależna
Oceniono na 4 z 5

Good service but had to return to get fault rectified

The service on the day was excellent. We were pre-booked so they took the keys and gave us a clear time to pick up the car (it was actually finished early). I had a call after some time to let me know that the tracking was slightly out (as I asked them to check) and agreed for this to be corrected as well.

The only thing preventing a 5 star review is that the wheel balancing was done incorrectly and I had to return with the car to get the wheels re-balanced (they confirmed they were out of balance). There was no issue at the station however and they did this without any question.

11 czerwca 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Hi Andy,

Thank you for taking the time to leave us with your review. We apologise for the wheel balancing being done incorrectly, we can assure you this isn't common practice for us. We are glad you're happy with the overall service you received and we look forward to seeing you next time.

Kind Regards,
FastFit Station

Oceniono na 1 z 5

Not very fast, not very fitting, not very cheap. NEVER AGAIN.

Took over an hour to fit 4 tyres and straighten one wheel.
Not bad, except the last people I went to fitted and balanced four tyres in 30mins flat......

Given that Fastfit straightened a wheel out for me and fitted one fo the new tyres to it then maybe the extra time is justified - EXCEPT I DIDNT TELL THEM TO DO THE WHEEL AS IT WAS A DAMAGED AND PROBABLY CRACKED ALLOY - SO THEY TOOK OFF MY SAFE, SOUND STEEL WHEEL AND FITTED A NEW TYRE TO A CONDEMNED, DANGEROUS AND LIKELY TO FALL APART AT ANY MOMENT WHEEL :( NEVER AGAIN !!

...and just to make it even better, they quoted me a job time of TWO HOURS to fit a new catalytic converter to a Pug 306.... Quickfit in Bletchley did the same job for THIRTY POUNDS LESS and in 40 minutes.

NEVER AGAIN.

7 czerwca 2013
Logo FastFit Station

Odpowiedź od FastFit Station

Good Afternoon
Thank you for leaving your feedback and we are sorry that you were not happy with the service that you received during your recent visit to us.
Could you please email us at ho@fastfitstation.com with details of your booking and your registration number or alternatively provide us with a surname, then we can investigate the matter further and get back to you.
Kind regards
Fastfit Station

Oceniono na 1 z 5

549182 - Will not be going back

It is a shame as I have used FastFit on numerous occasions and always been really happy. This time has not gone so well.

I went in asking specifically for Goodyear Efficient Grip Performance. I was told it would be a day or so to order them. No problem. Next day they were ordered (got a call) then got a call to say they could be done that say at £129.99 each. Great.

My wife took the car in and when she got back I saw to they were the normal efficient grip not the performance ones. I checked the site and noticed they were £111.99 on the site (£112.99 on Friday). I complained and got a call as soon as the were open to say it was they mistake and they would swap them. To be fair the lady was great. I then got a call offering me the difference back if I kept the tyres that were on, saying they were the better tyre. He said he could not find the performance ones online......I have had no issues!

Two days later they were swapped. I am not getting a refund of the difference although they said they will come back to me.....I doubt that. When getting in the car after the steering wheel and gear stick. Was filthy as the mechanic had not taken his gloves off. I have just washed the car to find two of the plastic nut caps missing and a circular scuff around the front wheel.

I will be going back in but as of now certainly a one star!

2 czerwca 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Good Afternoon Mr Simpson
Thank you for taking the time to leave us your feedback and please accept our sincere apologies for any inconvenience caused.
All of our fitters do wear gloves when carrying out work, so we are sorry to hear that your vehicle was returned to you in a dirty condition.
We would like to have the opportunity to rectify all the problems you have mentioned and therefore our General Manager will contact you tomorrow about the refund and also to sort out a convenient date that you can bring the vehicle back into us.
Once again, apologies for the inconvenience caused.
Kind Regards

Oceniono na 5 z 5

Fantastic Serve and not like a Garage

I have previously been a customer of Kwik Fit, not because of the great service, just more for convenience, however, I shan't be going back. As a woman I find garages very intimidating, however, not here. I booked online for a MOT at the Bletchley branch. It was extremely efficient, the waiting area was not like a garage at all, fresh coffee, tea, water, biscuits and very clean! A lovely young girl asking if there was anything she could get us while we were waiting. Once my car was ready, a really jolly and friendly service from the gentleman at the desk. It was my first experience and I shall definitely be returning. Oh, and much cheaper than Kwik Fit!

31 maja 2013
Opinia niezależna
Oceniono na 1 z 5

Doubled the price when I turned up

Booked an oil change via their online site, put in my reg and the system found my car and quoted me £25.00. I booked the oil service and took my car into the fastfit garage. 15 mins later got told that oil change would now be £55.00 due to special oil being needed " Fully Synthetic ". He then dropped to £50.00 and as I needed the car doing before I went to work I agreed.
I only went to fastfit because of their HALF PRICE SALE, as my usual garage charges £45.00 for an oil change and I needed to save some money.
Total rip off, I will never use Fastfit again.

27 maja 2013
Opinia niezależna
Logo FastFit Station

Odpowiedź od FastFit Station

Hi Glynne,

We would like to thank you for taking the time to leave your comments on our service and we sincerely apologise if you feel you were misled on this occasion. However, in order to pre-warn our customers, we do indicate on our website that specialist oils can incur an extra charge. It is highly likely that the station manager decreased the cost whilst you were there as a gesture of goodwill.

We would like to thank you for your custom and again apologise if you feel that the service you received did not meet your expectations.

Kind Regards,
FastFit Station

Oceniono na 5 z 5

Fantastic customer service along with excellent results

I was very happy with the garage I used to go to until I used Fastfit. I needed a tyre so for speed I booked it in with Fastfit at Kingston Milton Keynes. Because of the excellent staff I then decided to booked my car in for a service. Again they showed such great customer service that I decided to get the rest of the work I needed doing done at Fastfit. This is now the only garage I will be using. I highly recommend this to all I know. "Excellent""

24 maja 2013
Opinia niezależna
Oceniono na 5 z 5

Fast and efficient

Most impressed with the service I received from fastfit last week. They communicated each stage of the process to me, showed me to a room with fresh coffee and biscuits to wait and gave me a discount on the work they'd done. Fabulous!!

24 maja 2013
Opinia niezależna
Oceniono na 5 z 5

Snappy service delivered in a friendly manner

I was welcomed and quickly told how long my car would be needed for, asked if I was stopping or going for a walk. On my return the car was ready, the bill settled - all in a friendly, chatty way. The premises were fabulously clean and with that 1950's quirky look I thought it was fabulous

23 maja 2013
Opinia niezależna
Oceniono na 5 z 5

Fast, friendly and very efficient.

Booked my car in for an MOT which was completed 45 minutes after the appointment time. The car failed due to damage to a front tyre, the manager said he could change the tyre, do the tracking and get it back on the system for a re-test. 50 minutes later the car passed its MOT!
I cannot fault Fastfit and will be back next year.

22 maja 2013
Opinia niezależna

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