FastFit Station Recenzje 

Turned out to be cheaper than one of the national chains and the job was done very quickly and efficiently too. Courtesy car was very nice !

My car was in for 'Half Price Service & MOT' last year (2013). I was unhappy with them pretty much from the beginning. I was told I needed a list of things doing, which were not a necessity at the time (new tyres/ fuel filter and all 4 brake discs and pads!!!). Ended up costing me £850. I noticed discrepancies in the paperwork. I spoke to the Manager at Wolverton and asked him for an explanation for the huge bill and discrepancies etc.. I got no where. He was less than helpful. I wrote to their Head Office. Again got no where. Ended up having to take matters further.
I was awarded a partial refund plus costs, which I have only just received. Just be wary of these people. Get a second opinion if you are not happy with what they tell you. It could save you a lot of money and frustration in the end. I notice they're offering service and mot's 'on sale' again this year. BUYER BEWARE......

Had my car serviced at the Kingston Fastfit Station and received a first class service from the outset. Manager and his staff were very professional and polite and explained every aspect of the service to me.
My car was also valeted throughout, an additional extra not expected but very welcome.
People are quick to complain when things go wrong so I think it's only right to say when you receive truly exceptional service! Price was also very reasonable.
Well done to everyone at Fastfit & I look forward to using you again and recommending you to all my family & friends.

Had occasion to visit Fastfit at Kingston a couple of times recently and have been blown away by the friendly honest and knowledgable staff. If you are fed up with poor service elsewhere give these guys a try I am sure you will not be disappointed.

I have used Fastfit for a few years now and have my annual service and MoT done here - had no problems at all in the past - staff are very friendly and helpful and are upfront about the cost.

On my most recent visit, I had my water pump, cam belt, thermostat and coolant tank changed as my water pump was bust. I was quoted £500 for the whole lot which I thought may be a little expensive but was happy to pay it to get the job done. But upon looking at the receipt, I noticed I had been charged £100 just for the coolant bottle. Clearly this includes labour but the part can only cost £20-£30 and I wouldn't have thought it would take more than half an hour to fit. So it seems that I've been well overcharged on this. I was told the cost upfront which I agreed to so I can't complain a lot but just looking up the part afterwards shows how much I was overcharged for it.

Still, the garage did a good job as always and I will continue to use them for service/MoT but I might consider a cheaper garage for general repairs in the future.

UPDATE:
Had to change this review as I have more recently had a problem with my master cylinder - Fast Fit quoted me £280 all in but did not have the staff to fix it for at least a week. So had to have it recovered by another garage (External Reference) who completed the job and charged me £129 including recovery. Clearly Fast Fit are trying to take people for a ride and I won't be using them again.

Kerry and Cheryl at Kingston were fab, I came in with a noisy car and in need of a service and MOT, I left with a car that was as good as new! Thanks guys!

Thanks to the guys at FastFit who sorted me out with a good deal on replacement tyrtes. Nice fast service.

I am wary of garages following bad experiences, therefore I researched reviews and history of this company before deciding to go ahead. The initial booking online and arrival at the garage went without problem. The car failed its MOT due to an issue with the drivers seat. The first person that rang me was pleasant and offered solutions rather than problems. I had booked a day off work and was away for the following days so we agreed he would ring me in advance of Friday so I could get to the bank and pick it up on Friday evening, but provided an estimate of costs. I received a phone call on the Thursday advising me that the car would not be examined until Friday morning due to sickness. The disappointment came on the Friday, at around 17:00 I received a call advising the car was ready. This was far later than promised, I was so irritated that I said I would collect the car on Saturday. The customer service left a lot to be desired as the person calling me sighed and replied that they would keep it undercover for the night as though I was an inconvenience. When I eventually did pick the car up the receptionist bitterly informed me that it had taken a lot more hours of labour than quoted and it was only a temporary fix that would cost me a fortune to fix. I was left feeling like an inconvenience and there is no doubt in my mind that I wasn't a valued customer. Use this garage if you are confident your car will pass its MOT and you will not take up too much of their time, otherwise you may be left feeling very unwelcome.

Nice waiting room and friendly staff, my car passed its MOT and I was on my way home not long after.

Excellent service as usual, always friendly and helpful, happy customer!

Being new to the area I was a bit wary of getting my car serviced at a new garage, having been using the same mechanic for the last 6 years. The website looked very attractive, so I booked in for the usual oil and filters.
Service was quick, polite and friendly and the price very good. I think I'll be coming back here for the next few years .
Thanks

Booked in for MOT and service, attracted by competitive price. Premises were fantastic, I've never seen a garage waiting room like it, clean and airy with nice decor, a huge contrast to the greasy mess I was expecting .
Car went through with no problems and I was pleased that there were none of the usual "add-ons".

Andy.

Great friendly service, all booked through the web, courtesy car was great, might get one of them myself!!

My car was serviced and returned beautifully clean and shiny, thanks guys ;-)

Guys at Wolverton branch very helpful, booked my MOT and service with no probs through the Website and the car passed with equal ease!!

Thanks Mike!

Efficient, knowledgeable staff, fantastic clean facilities and Good Old Fashioned Service, as promised in their Ads.
Very pleased with the way they diagnosed and fixed my problem.

Friendly service ! Good price, would reccommend to all !!!

As a company we have used fast fit for years for all of our vans and cars. Last time the price of an alternator was inflated and we feel this is because they were dealing with a lady. We bought the same part from Toyota direct and fast fit fitted it. Toyota even gave us the same price that fast fit pay including their trade discount. Fast fit then dropped their price saying that it was a mix up but would they have done so if Toyota had not helped us.
I will not be using them again for any of our vehicles and suggest that you do the same.

I sent a letter to you on the 15th of November I am still waiting for your reply

I tried to use a cheaper option and had a service and new exhaust fitted elsewhere but ended up with a blow from the manifold which could not be fixed. The guys at Bletchley not only sorted this out for me but diagnosed and fixed a misfire at the same time and only charged a nominal fee. It's back to fastfit in future for me.

service was excellent and the waiting very clean anbd I like trhat you able to observe what is happening.order number 441526