Great platform and fantastic customer support! Booking my driving lessons and test package through EZ License was super straightforward. The platform itself is easy to use, but their customer servi... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great platform and fantastic customer support! Booking my driving lessons and test package through EZ License was super straightforward. The platform itself is easy to use, but their customer servi... Zobacz więcej
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My driving instructor Saffina is the best.Saffina is kind, patient and thorough in explaining and guiding me on how to handle the steering and controlling the car, and keeping the road safety rules wh... Zobacz więcej
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Imran is very kind, patient and understanding and really helped me gain confidence on the road - I cannot recommend him enough!Every lesson is calm and he helps me make significant progress. If you’r... Zobacz więcej
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Really disappointing experience. I booked a £74 lesson and the first instructor cancelled less than 24 hours beforehand. I used the credit to book another instructor, who also cancelled at short not... Zobacz więcej
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EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Did driving with Syed for just over 3 months, I passed on my first test. Best driving instructor ever 100% recommend!!!

Odpowiedź od EzLicence
Kind and patient to teach and show how to drive

Odpowiedź od EzLicence
Drita is an incredible driving instructor who helped build my confidence from day one. She is patient, supportive, and explains everything clearly, making every lesson enjoyable and stress-free. Her encouragement and positive attitude made a huge difference in my learning.

Odpowiedź od EzLicence
Fantastic instructor, very knowledgeable and patient. Makes it easy to learn!

Odpowiedź od EzLicence
Rhyan is great. He will make you feel safe and confident in your journey. Great instructor and professional.

Odpowiedź od EzLicence
It was my first time driving after a 2 month hiatus. For the first 30 minutes of the lesson, he assessed my driving, informing himself on what he thinks I need to work on. With 20 hours of driving under my belt he trusted me on the road which made me feel comfortable, and was always ready to interfere and/or inform me on what I did wrong. By the end of the lesson, we were both on the same page on what I'm comfortable with, what needs little work, and what needs prioritising. Under his mentorship, I feel incredibly confident that I will pass my test in due time. I look forward to driving with him again next week!

Odpowiedź od EzLicence
I booked and paid for a driving lesson in advance and spent over a day trying to contact the instructor through calls and WhatsApp with absolutely no response. The phone was unreachable and I received no communication before the lesson.
The instructor only contacted me after the scheduled lesson time had already passed to say he had been abroad for six weeks. I honestly do not understand how lessons were still available to book if he was unavailable the entire time.
I arranged my day around this booking and expected a professional service, especially considering payment was taken upfront. Being informed only after the lesson time had passed is completely unacceptable and extremely frustrating.
To make matters worse, I have still not received any support or response regarding my refund request.
This is a scam, would not recommend to anyone, after this, I researched in depth and found that this has happened to other people as well.

Odpowiedź od EzLicence

Odpowiedź od EzLicence
I booked a 2-hour driving lesson and practical test through EzLicence. Before the appointment, the assigned instructor contacted me and said I would be required to book an additional paid lesson before he would proceed with the booking. This was never disclosed at the time of purchase.
When I explained my experience level and declined the extra charge, the instructor became rude and told me to cancel the booking entirely. As a result, no lesson or service was provided.
I contacted EzLicence support to request a refund as the service was not delivered as agreed, but I am still waiting for a proper resolution.
Overall, I am very disappointed with the lack of transparency and the behaviour of the assigned instructor. Customers should be made aware upfront if additional mandatory lessons are going to be imposed after booking, as this is misleading. I’m submitting a Small claims & Chargeback Via my bank, and I strongly recommend the following advice to anyone else who has been scammed by theses brokies.
Guys if you wanted chairty all you had to do was ask… I’m going to make an example out of you!
AVOID @ ALL COST!
I booked a manual driving lesson through EzLicence, but the information on the website was not up to date. Just minutes after booking, the instructor cancelled, explaining that the car had broken down with no clear timeline for repair.
Although I booked on 18 April, it took four days to receive a refund confirmation email, which stated the refund could take 5–10 working days. While I appreciate their responsiveness, this delay was caused by inaccurate information on their platform, and I don’t think customers should have to wait nearly two weeks due to such issues.

Odpowiedź od EzLicence

Odpowiedź od EzLicence
Richard was so patient and understanding for my first driving lesson. I was very nervous as I have no previous experience driving, but he was reassuring and very informative! Will be booking again!

Odpowiedź od EzLicence
EZLicense helped me to find my manual driving instructor in my area where it's almost impossible to book anyone and start lessons. Rahan was my main driving instructor since I met him. He helped to build my confidence on the roads which was tricky since I am pretty anxious. He is calm and patient, he explains well and let you always try again and again until you're able to do it on your own. I recommend him if you'd like to pass your driving exam and be a safe confident driver afterwards.

Odpowiedź od EzLicence
Calm patient and was very polite, recommend to anyone

Odpowiedź od EzLicence

Odpowiedź od EzLicence
Carlos, the instructor was very knowledgeable and easy to talk to.Gave me loads of confidence whilst giving me good guidance and awareness.He was great!

Odpowiedź od EzLicence
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