Great platform and fantastic customer support! Booking my driving lessons and test package through EZ License was super straightforward. The platform itself is easy to use, but their customer servi... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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My driving instructor Saffina is the best.Saffina is kind, patient and thorough in explaining and guiding me on how to handle the steering and controlling the car, and keeping the road safety rules wh... Zobacz więcej
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Imran is very kind, patient and understanding and really helped me gain confidence on the road - I cannot recommend him enough!Every lesson is calm and he helps me make significant progress. If you’r... Zobacz więcej
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Really disappointing experience. I booked a £74 lesson and the first instructor cancelled less than 24 hours beforehand. I used the credit to book another instructor, who also cancelled at short not... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
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Zjednoczone Królestwo
- support@ezlicence.co.uk
- ezlicence.co.uk
4,4
Doskonała
466 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very patient and accommodating
First driving lesson ever and Delroy was very patient and understanding of my difficulties and adjusted the pace of the lesson accordingly. Highly recommend!
9 kwietnia 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Lea, thank you for your lovely review! 😊
We’re so glad your first driving lesson was such a positive experience. Delroy’s patience and ability to adapt to each learner’s pace really make a difference 🚗✨
Thank you for the recommendation — we look forward to supporting you as you continue your driving journey! 🙌
Ferhat was an amazing instructor
Ferhat was an amazing instructor. Always punctual to lessons and very patient with me. His instructions were simple to follow, and he was calm under every situaiton. I am defiitely a better driver after his lessons.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Nicole, thank you for your wonderful feedback! 😊 We’re so happy to hear that Ferhat’s patience, calm approach, and clear guidance had such a positive impact on your learning experience.
It’s great to know you’re feeling more confident and have grown as a driver — that’s what it’s all about! We’ll be sure to pass your kind words on to Ferhat. Wishing you all the best on the road ahead 🚗✨
Calm and patient
Richard was very calm and patient, which helped a lot. Looking forward to my next lesson!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Monika, thank you for your lovely feedback! 😊 We’re so glad to hear that Richard’s calm and patient approach made a positive difference in your lesson. That kind of support can really help build confidence behind the wheel.
We’ll be sure to pass your kind words along to him. Wishing you all the best for your next lesson — you’re in great hands! 🚗✨
Delroy,is a brillaint instructor
Delroy,is a brillaint instructor , makes me feel very confident
6 kwietnia 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Henry, thank you for your great review! 😊
We’re so pleased to hear Delroy has helped you feel confident behind the wheel — that’s exactly what we aim for 🚗✨
We’ll be sure to pass your kind words on to him. Looking forward to supporting you in your next lessons! 🙌
driving lessons
During my driving lessons, I’ve truly appreciated how she continually challenges me to grow and improve. Her patience never wavers, and her constant encouragement has given me so much confidence in my abilities. She genuinely believes in her students, and that makes all the difference. I couldn’t recommend her highly enough to anyone looking to learn in a supportive and motivating environment.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Eyitemi, thank you so much for this amazing feedback! 😊
We’re so happy to hear how supported and encouraged you’ve felt during your lessons. Having an instructor who challenges you while also building your confidence makes such a big difference 🚗✨
It’s wonderful to know you’ve had such a positive and motivating experience. We really appreciate your recommendation and look forward to continuing your driving journey with you! 🙌
I had an amazing experience with Linda…
I had an amazing experience with Linda from this driving school; she is a very kind, calm and encouraging instructor. She is very good at teaching and explaining rules in a way that you can understand. I would 100% recommend her to anyone looking to learn to drive, she will ensure that you have a positive and supportive experience!
2 kwietnia 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Rodiyah! Thank you for your wonderful review! 💛 We’re so glad you had such a positive experience with Linda. Her kind and encouraging approach really helps create a supportive learning environment.
We truly appreciate your recommendation and wish you all the best on your driving journey! 🚗✨
Bim is a very informative instructor…
Bim is a very informative instructor and made sure I stood how to drive his car before we started and explained everything so I would be comfortable driving a new car I haven’t driven before.
Very happy with my first experience
27 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Philip 😊 Thank you for sharing your experience! We're so glad Bim helped you feel comfortable and confident right from the start, especially when getting used to a different car. 🚗👏
It’s great to hear your first lesson was such a positive one. We look forward to supporting you on the rest of your driving journey!
Really enjoyable first lesson
Really enjoyable first lesson, Homaira introduced very well and make me feel confident on the steering. I’ll definitely book more lessons with her.
25 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you, Joan! 😊 We’re so glad you had an enjoyable first lesson with Homaira and felt confident behind the wheel. That’s a great start to your driving journey! 🚗✨ Looking forward to supporting you in your next lessons.
Instructor never showed up
Instructor never showed up, didn't answer calls. Massive waste of my time and money
25 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi R. We feel sorry that your instructor didn't turn up for the lesson. We're here to help. Kindly contact us via this link to effectively assist you: https://support.ezlicence.co.uk/hc/en-gb/requests/new
We look forward to hearing from you soon!
Amazing customer service
23 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you so much for your kind words, Firas! We’re really glad to hear you had an amazing experience with our customer service. Your support means a lot to us, and we’re always here if you need anything. 😊
Issue Resolved! Thankyou - They aren't processing my refund
**Disclaimer this has recently been resolved ,but I did have to appeal my refund request. I think rhe website is a good idea and you can talk to someone on the phone but maybe they need more reliable instructors , I have my refund so I'm happy. And sam was very co-operative aswell **
Bought 10 hours worth of credits. Booked a lesson, driver cancelled last minute. I then asked them to refund me my full wallet balance and they've just been going back and forth and making excuses.
I want my wallet balance please. Thanks
9 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Hi Anna! We appreciate your feedback, and we're sorry about the experience. Our team has been trying to contact you via phone but unsuccessful. We've sent you an email, too. Kindly check your Spam/Junk folders if you don't see it in your Inbox. We look forward to hearing from you soon!
I had a fantastic instructor
I had a fantastic instructor! Always patient, calm, and encouraging. I felt more confident with every lesson and couldn’t have passed without his support. Thank you!
24 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you so much for your wonderful feedback, Alexandra! We’re so glad to hear you had such a positive experience and that your instructor’s patience and encouragement helped build your confidence. Congratulations on passing — that’s an amazing achievement! 🎉🚗 We’ll be sure to pass along your kind words to your instructor.
Great teaching
Irha has helped me gain so much confidence !! I have learnt so much and I’m continuing to. She’s such a great teacher, her teaching is super clear and she has made me feel so comfortable. I’ve had such bad experiences in the past, and I’m so glad to have found her !! Her communication is amazing and I truly enjoy our lessons !!
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23 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you so much for your kind words, Fatima! We’re absolutely thrilled to hear how much your confidence has grown and that you’re enjoying your lessons with Irha. It means a lot to know that her clear teaching style and supportive approach have made such a positive difference, especially after your past experiences. We’ll be sure to pass along your lovely feedback to her — she’ll be delighted! Keep up the great work, and we look forward to continuing this journey with you 🚗✨
It’s a bit frustrating because the…
It’s a bit frustrating because the instructor I was matched with was really good, but I booked after entering my test date and location. After the first lesson she let me know she wouldn’t be able to take me to the test, which made the booking feel a bit pointless. It’s a little disappointing to be matched with someone who isn’t available for the test despite that information being provided upfront.
17 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thanks for your feedback — we completely understand how stressful that must have felt.
While we’re glad to hear you had a positive experience with your instructor, we’re sorry for the confusion around test availability. Each instructor who is bookable on the EzLicence website is an independent operator responsible for managing their own availability and bookings. This means their availability for test day may not always align, even if your test details were entered during booking.
If you’re still preparing, we’d be happy to help you find an instructor who can support you through to your test — please feel free to reach out to our support team.
Ive had so many different instructors…
Ive had so many different instructors and i can confidently say Ansar is the best instructor ever. In one 2 hour lesson I have learnt so much and I am more confident in driving.
22 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you for sharing your experience, Claudia! We’re so happy to hear that Ansar made such a strong impression and helped boost your confidence in just one lesson. That’s exactly the kind of impact we strive for. We truly appreciate your feedback and wish you all the best on your driving journey! 🚗✨
The instructor was very helpful and…
The instructor was very helpful and made me feel comfortable.
15 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you for your lovely feedback! We’re so pleased to hear your instructor was helpful and made you feel comfortable throughout your experience. That’s exactly what we strive for. Wishing you safe and confident driving ahead! 🚗😊
Very good instructor
Very good instructor. Made me feel comfortable on the wheel very quickly.
21 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you for your kind feedback! We’re so glad to hear that you felt comfortable behind the wheel so quickly. That’s exactly the kind of supportive experience we aim to provide. Wishing you all the best and safe driving ahead! 🚗😊
Firas is an excellent driver…
Firas is an excellent driver instructor. He will improve your weeknesses right from the start. But the most important thing is that he will make you feel safe on the road. Punctuate on time, friendly, calm and good communication. I am lucky I chose Firas right from the start so I didn't have to change an instructor. I definitely recommend Firas not only for students who have some driving experience but for those who just want to learn from the very beginning. Highly recommend.
11 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you for your wonderful feedback, Eleni! We’re so happy to hear that Firas made you feel safe, confident, and well-supported from the very start. His calm, friendly approach and focus on improving each student’s skills truly set him apart. We really appreciate your recommendation and are glad you had such a positive experience. Wishing you all the best on your driving journey! 🚗✨
An excellent instructor
An excellent instructor. Abi helped me regain confidence in my driving and all the manoeuvres. He explained procedures very well and was a comfortable, friendly and knowledgeable instructor that I could not recommend more.
18 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thanks so much for the amazing feedback! 😄 We’re so glad to hear Abi helped you rebuild your confidence and made learning all those manoeuvres feel comfortable and clear. His friendly and knowledgeable approach really does make a difference. We truly appreciate your recommendation—happy driving ahead! 🚗✨
Rahul was very kind and patient and…
Rahul was very kind and patient and went through everything in great detail. I would honestly recommend as he made me feel at ease as I was very nervous.
12 marca 2026
Opinia niezależna
Odpowiedź od EzLicence
Thank you for your lovely feedback, Mitchelle!
We’re so glad to hear you had a positive experience with Rahul. His kind, patient, and detailed approach really helps put learners at ease—especially when feeling nervous.
We truly appreciate your recommendation and wish you all the best on your driving journey! 🚗😊
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