De bestelling komt uit China. Ze kopen deze brillen daar voor een paar cent en verkopen ze hier voor euro’s – gewoon Chinese rommel. Retourneren is vrijwel onmogelijk. Bij een retour krijg je sle... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
De bestelling komt uit China. Ze kopen deze brillen daar voor een paar cent en verkopen ze hier voor euro’s – gewoon Chinese rommel. Retourneren is vrijwel onmogelijk. Bij een retour krijg je sle... Zobacz więcej
Reakcja na opinię
Initially very pleased loved the look and customer service however every single pair has broken within 4 months As others have mentioned with no screws bits plastic easily break off and out of the... Zobacz więcej
Reakcja na opinię
Bei Amazon bestellt,zu klein.Retoure über Amazon nicht möglich.Kam aus Deutschland,Versandzeit 24Std.Null transparent,keine Angaben zum Verkäufer oder Kontaktmöglichkeit.Intransparent und unseriös. W... Zobacz więcej
Reakcja na opinię
These are a God send. I do a lot of sport and without my +3 glasses on, I cannot read my Garmin headset or watch. Seems that previous issues this company may have had with its communications are now... Zobacz więcej
At Eyekepper, we are dedicated to providing the finest eyewear solutions, specializing in prescription titanium, metal and metal-free glasses. Our Vision: Eyekepper envisions a world where everyone can enjoy impeccable vision, regardless of their unique needs or style preferences. We believe that eyeglasses should not only enhance your vision but also complement your individuality, offering a perfect blend of function and fashion. Our Expertise: Eyekepper is at the forefront of eyewear technology, with a special focus on titanium glasses and metal-free frames. Titanium is renowned for its exceptional durability, lightweight nature, and hypoallergenic properties. This makes it an ideal choice for individuals seeking eyeglasses that are not only comfortable but also long-lasting. Metal-free glasses, on the other hand, have redefined durability, presenting an innovative solution to the fragility woes commonly associated with traditional hinges. Our Product Range: We offer a diverse and carefully curated collection of titanium and metal-free eyeglasses designed to cater to a wide range of prescriptions and style preferences. Our experienced opticians and eyewear specialists work tirelessly to create glasses that not only meet your visual needs but also elevate your fashion quotient. Your satisfaction is our top priority. We are here to address your questions and concerns.
113 Barksdale Professional Center, 19711, Newark, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ik ben bang dat ik ook weken moet wachten op een paar leesbrillen.
De brillen zijn op 30 maart jl. besteld heb ze nog niet ontvangen.
En nu (29-04-2024) nog steeds niet!
Zeg maar dag met je handje!
Jammer!
Lange levertijd vanuit China, slechte kwaliteit clip on. Materiaal buigt gelijk door bij opzetten. Vermijden!
I normally buy another brand of clip on sunglasses. After researching online, I found that I can get three pair for just a little bit more of what one pair of the other brand cost. When I received my clip on sunglasses, I was pleasantly surprised at the quality of them. They seem to be made even better than the other name brand. Customer service was excellent and responded to an email inquiry only hours after I sent it. I did email them about five days after ordering just to check on when I can expect delivery. They explained to me when I should get them and I got them even sooner than what they told me. Standard shipping was free from my order. I would recommend eye keeper to anyone looking for clip on sunglasses. Save your money and get better quality from them.
8 days ago I placed an order. Emailed me a shipping number but nothing since. Emailed their customer service asking for an update.
No response. Will be contacting the bank to reverse the charge very soon. Not impressed!!!!
Fantastic customer service, responded quickly to each query about delivery.
Received glasses today which are for my husband. Excellent quality and great value for money, we are very impressed.
I am now ordering some for myself and husband is ordering more
Well worth the wait
J'ai commandé une paire de lunettes de soleil, j'ai recu 5 paires de lunettes de vue...
PROBLEME..

Odpowiedź od Eyekepper
Product is fantastic. Have changed my review from 1 star to 4 as the glasses are amazing quality. There was no notification of a delivery or when they would arrive. Just a delay email. So order suddenly came unannounced after I had complained. Worth waiting for.
My original review was this: No sign of my order other than an automated response about shipping problems. I thought they were made in the UK. Paid weeks ago, no idea if or when they are coming. Off to the chemists to buy some more glasses now. Third pair bought since ordering and paying for them with Eyekeeper.
Funny glasses at a cheap prize. Customer support works great. The shipment tracking allows you to check the delivery date. Thank you
As usual with online shopping.. I was ready to be disappointed. Either by not receiving my order or by items that look nothing like what's posted online for sale. The opposite is true here. Not only did the product & customer service exceed my expectations, I ordered 11 more the same day I tried them. I run companies for a living. My beliefs in businesses run deep. Always based around " Under-Promise & Over-Deliver". Happy customer ' for life'!
Arrivati occhiali dopo molto tempo. La gradazione è sbagliata non me ne faccio niente Ho buttato i soldi

Odpowiedź od Eyekepper
Dreadful service they should tell you how long it takes to get your glasses
Excellent service and product- better than optician bought glasses by far and a fraction of the cost
I just had great customer service. I had 5 pairs of reading glasses I ordered and I contacted Eyekeeper because they did not fit my head and felt like they would fall off my nose. They were screwless. Eyekeeper recommended glasses with screws and I accepted the change. They shipped me another set free of charge. Several customer service reps were involved in the emails we engaged in, they were all nice and professional. The new pairs fit me just right and I am very happy. I will always buy my glasses from Eyekeeper.
Dropshipping. Je besteld maar moet heel wat weken wachten op je pakje uit China. Ik bestel niet in een Nederlandse webshop om alsnog op pakketjes uit China te wachten. Bestel ik het zelf wel in China voor een fractie van de prijs.

Odpowiedź od Eyekepper
My order has been sitting in the USPS office since December 30th

Odpowiedź od Eyekepper
Love the selection and all the fun color choices.
Slechte service,na een maand nog geen brillen. Ook geen updates over bezorging.

Odpowiedź od Eyekepper
Update! Glasses finally arrived. However, this was not good news as none of the 4 pairs I bought are the right prescription, despite the glasses being marked up as the right prescription. Not even close and are impossible to use. Another disappointed customer.
Don't seem to deliver unless you check the tracking app, and in order to do that , you have to give them access to everything on your phone.
Very dodgy. Do not use. I have written off the money I sent them, as the only way to contact them, again, requires they have access to everything.

Odpowiedź od Eyekepper
It took three weeks for the glasses to reach me. I bought two pairs: on one pair, the screw holding the arm on fell out the second day I had them. I couldn't repair this as the thread was non-existent. The second pair are fine- so far!

Odpowiedź od Eyekepper
Having been bombarded with emails tempting me back for a repurchase, I thought why not, I've bought from them before and as far as I remember I had no problem, so I placed an order for the exact same glasses expecting to receive them within days. However this time I received no 'review your purchase', 'order confirmation' or 'shipment on its way' email, instead the payment was taken and I am left wondering what is going on. I got in touch with Eyekeeper and received this response 'Expect another 1-2 weeks for delivery. If there is no any progress, please feel free to contact us'. Had I known that my order was on a slow boat from China, or read the reviews, I would have bought elsewhere. For some reason I thought the glasses were being sent from the UK but 2 weeks later I am still waiting and beginning to get concerned that they may not come at all. I will not be buying from this company again and would not recommend. Buyer beware!

Odpowiedź od Eyekepper
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