J'ai renvoyé 2 commandes en août 2026 sans jamais être remboursée. J'ai envoyé de nombreux mails sans recevoir aucune réponse. Je n'avais eu aucun problème chez eux précédemment mais depuis cet été j... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They sent me the wrong product. I wasted €10 on shipping, and I still didn’t receive the product I actually ordered. I returned the wrong item, but I still haven’t received my refund. I also contac... Zobacz więcej
I got an order with 2 items and I returned one of them over a month ago but didn’t receive any refund, i went later to check their website i found that i need to fill return form when i tried I couldn... Zobacz więcej
Mise à jour du 13/05/26: suite à mon commentaire mon remboursement a été effectué. Je mets donc 4 etoiles car mis à part ce problème de remboursement, les articles reçus étaient conformes et très j... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
"REDEFINING MODEST FASHION" Touché is a trailblazing fashion brand that originated from Istanbul with a vision to revolutionize the way young women dress. Our founding designers saw an opportunity in the declining popularity of mainstream brands and the monotony of traditional fashion design, and set out to create a new standard for women who seek a unique and elegantly modest style.
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Stany Zjednoczone
- eu.toucheprive.com
1,8
Słaba
367 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 26% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Unresponsive customer service.
Unresponsive customer service.
Confusing and messy process both in receiving and returning a parcel.
Still waiting from them for instructions to return my items.
28 października 2025
Odpowiedź od eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
Todavía no he recibido el pedido hace…
Todavía no he recibido el pedido hace más de una semana de la compra
27 października 2025
Odpowiedź od eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Los productos dignos y el envío genial
25 października 2025
Odpowiedź od eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Bonjour
Bonjour
Je suis vraiment satisfaite et surtout la livraison rapide
Merci touché privée
23 października 2025
Odpowiedź od eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Vorsicht, ihr bekommt euer Geld nicht mehr zurück!!!
Ich kann von diesem Verkäufer nur abraten. Trotz mehrfacher Aufforderung wurde mir mein Geld nicht zurückerstattet. Die Kommunikation war unzuverlässig und enttäuschend.
Ich habe mittlerweile einen Anwalt eingeschaltet, um mein Geld zurückzubekommen – so etwas ist mir bisher noch nie passiert.
Fazit: Finger weg von diesem Verkäufer!
24 września 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
Commande renvoyé et j'attends mon…
Commande renvoyé et j'attends mon remboursement depuis 2 mois! Pourtant je leur ai envoyé la preuve de mon retour mais apparemment il y a eu un souci et ils n'ont pas réceptionné le colis, mais ce n'est pas mon problème ! Je veux mon remboursement, dans leur mail ils me demandent de patienter, mais 2 mois d'attente c'est juste illégal !
Et ils osent mentir en répondant à ce commentaire comme quoi le j'ai reçu un mail pour mon remboursement ! J'hallucine !
22 sierpnia 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you for reaching out to us and for your trust in our brand.
We’d like to let you know that we’ve already sent you an email with the latest updates regarding your refund.
Rest assured, we’re closely following up to resolve this as quickly as possible.
We truly appreciate your patience and look forward to continuing to serve you.
Warm regards,
Touche Customer Service Team
موديلات جميلة وجودة رائعة وتعامل سهل…
موديلات جميلة وجودة رائعة وتعامل سهل احببت وفي المرة المقبلة سوف اطلب ايضا شكرا لكم
14 października 2025
Odpowiedź od eu.toucheprive.com
شكراً جزيلاً لتخصيصكم الوقت لمشاركة تقييمكم الإيجابي معنا.
كلماتكم الطيبة وتقييمكم المدروس تعني الكثير لفريقنا. من الرائع جداً أن نسمع أن جهودنا لتقديم خدمة ممتازة ومنتجات عالية الجودة قد أثمرت وأحدثت فرقاً بالنسبة لكم.
رضاكم هو أولويتنا القصوى، ومعرفة أننا قد لبينا توقعاتكم هو أفضل مكافأة لنا.
إذا كان هناك أي شيء يمكننا القيام به لتحسين تجربتكم أو إذا كانت لديكم أي اقتراحات، لا تترددوا في التواصل معنا. نحن دائماً هنا لمساعدتكم.
مرة أخرى، نشكركم على كونكم جزءاً من رحلتنا ونتطلع إلى فرصة خدمتم مرة أخرى قريباً.
مع أطيب التحيات،
فريق Touche
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Odpowiedź od eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
De kwaliteit was zoals ik had verwacht
De kwaliteit was zoals ik had verwacht, maar het kwam een beetje laat, dus vier sterren. Verder ben ik tevreden.
20 października 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
The whole ordering and delivering…
The whole ordering and delivering process was seamless(ordered from west Africa ).The quality of the products can beat a lot of known brands on the market. I’ll gladly order again and again.
10 września 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Odpowiedź od eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Very responsive
Very responsive, very quick, quite efficient in answering the demand when I needed a size change! Will be ordering again.
2 października 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Had a great experience dealing with…
Had a great experience dealing with them my order was processed quick and did not face any issue with transactions and transparency throughout the process.
15 października 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
Ich habe nur ein mal auf diesem…
Ich habe nur ein mal auf diesem Platform gestellt. Alles wurde schnell geklappt. Alles tipptopp. Wieder gerne. Merci viel mal.
1 października 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
I recommend 100%!
17 października 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
I had a great experience with the…
I had a great experience with the company. I strongly recommend
12 września 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Beautiful clothes
Beautiful clothes, unique designs, true to size.. Loved it.
18 września 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for taking the time to share your positive feedback with us.
Your kind words and thoughtful review truly mean the world to our team. It’s incredibly rewarding to hear that our efforts to deliver outstanding service and high-quality products are making a difference.
Your satisfaction is our top priority, and knowing that we’ve met your expectations is the best reward.
If there’s anything else we can do to enhance your experience or if you have any suggestions for us, please don’t hesitate to reach out. We’re always here to help.
Once again, thank you for being a part of our journey. We look forward to the opportunity to serve you again soon.
Warm regards,
The Touche Team
I liked great
18 października 2025
Opinia niezależna
Odpowiedź od eu.toucheprive.com
Thank you so much for your wonderful 5-star rating! Your kind words truly make our day and motivate us to keep delivering the best service and products.
We’re always here to make your experience even better, so don’t hesitate to reach out anytime.
Thanks again for being such a valued part of the Touche family — we can’t wait to serve you again soon!
Warmly,
The Touche Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.