Essential Aids Recenzje 5601

Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Product was exactly as shown in picture. It was simple to order and a very quick delivery. If I had one criticism, it would be to show the measurement from the floor base to the actual commode seat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Love this company! As someone who is chronically Ill, you only receive so much from the NHS, and sometimes you have to replace. This company has loads of items, a range of goods that are NHS standard... Zobacz więcej

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Oceniono na 5 z 5

This company has been brilliant. Easy to order, competitive prices, plenty of delivery updates and arrived within 48 hours. Wheelchair exactly as described and comfortable. I have been assured that it... Zobacz więcej

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Oceniono na 5 z 5

Great service with supply and deliver. My new chair is really well made and is comfortable and stylish. I need a permanent commode and this chair has provided me with the convenience without the emb... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością
  2. Dostawca sprzętu dla niepełnosprawnych
  3. Dostawca sprzętu i zapasów do szpitali
  4. Dostawca sprzętu do fizjoterapii
  5. Sklep z wózkami inwalidzkimi

Napisane przez firmę

Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Oceniono na 5 z 5

Very good product

The item arrived in good time. The packaging was excellent. We are going to use it so that my husband can walk about upstairs. The item we borrowed is quite difficult to use. It was fairly easy to put together

19 marca 2026
Logo Essential Aids

Odpowiedź od Essential Aids

Thanks for your feedback and we hope it works out well.

Oceniono na 5 z 5

All good.

All good.
The cardboard package was intact, but squashed.
My order arrived on time and in perfect condition.
I choose with great care, avoiding slightly cheaper alternatives. I am exceedingly pleased and think it will have been a wise investment. Would definitely recommend.
It is light and strong. I am just 5’3”, 11 stone and choose Medium, rather than Small - it is perfect - glad I didn’t order the slightly smaller version.

20 marca 2026
Logo Essential Aids

Odpowiedź od Essential Aids

Thanks for you detailed feedback - we're grateful. Please bear us in mind if you need anything else.

Oceniono na 5 z 5

Wheelchair

I would really recommend Essential Aids the service online was great fast delivery and I am really pleased with the wheelchair it looks good and very sturdy can’t wait to use it

20 marca 2026
Logo Essential Aids

Odpowiedź od Essential Aids

Thank you, Juliene - we're delighted you're impressed with the wheelchair and we hope it does good service for you!

Oceniono na 5 z 5

This is the second chair I have…

This is the second chair I have purchased for my mother in law, she is very happy with the comfort and height adjustment.
Simple assembly with instructions.
Very pleased with the quick delivery.

14 marca 2026
Logo Essential Aids

Odpowiedź od Essential Aids

That's nice to read, Steve - thanks!

Oceniono na 5 z 5

Really happy with the walker

Really happy with the walker, it’s for my dad who has lost a lot of his mobility and the walker has really improved his mobility and helps him so much more than a walking stick and he is now much better with his new aid. He even admitted he should have got a long time ago, we’re really happy with it.

19 marca 2026
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Odpowiedź od Essential Aids

We're glad it's working out for him, Louise. Thanks for leaving a review, it's appreciated!

Oceniono na 5 z 5

A brilliant experience once again

I recently purchased a profiling bed from this company and they were brilliant from start to finish. Answered all my questions when I rang them . I did not hesitate to purchase from them again. The service once again was brilliant and delivery very speedy. The products of high quality and an excellent price especially in the sale.
A great company to deal with.

19 marca 2026
Logo Essential Aids

Odpowiedź od Essential Aids

Thanks - we really appreciate your positive feedback and we're delighted you're a regular customer!

Oceniono na 1 z 5

Very poor customer service

I was clear from the start of my conversation that I wanted a receipt for the item I wanted to buy as opposed to just an invoice. They processed my purchase and then refused to give me a receipt. I was told that a manager would call me back. Nobody ever phoned me back. Very poor customer service

19 marca 2026
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Odpowiedź od Essential Aids

Please accept our apologies, we'll look into this and contact you.

I see your order was placed on Friday 13 March and delivered on the morning of Monday 16 March, so I hope you are at least satisfied with the delivery service.

Oceniono na 1 z 5

GO ELSEWHERE!

This company is a joke, had a delivery slot between 10:00 and 13:00 for a profiling bed, it never arrived. Multiple calls later, no one seems to know what is happening essential aids said you were down for drop 13. Eventually it was found that the wrong item was picked so they were unable to load it onto the van, something they were aware of first thing that morning and did not bother to tell me, completely unacceptable. They agreed to cancel my order, yet still being bombarded with calls, emails and texts from their delivery company. Ordered another bed from different company with next day delivery. AVOID they do not know what they are doing.

18 marca 2026
Opinia niezależna
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Odpowiedź od Essential Aids

Please accept our apologies - it looks like something has gone wrong with this order and we're investigating the details. We're sending many thousands of orders weekly and on very rare occasions mistakes are made. We hold our hands up, apologise, and improve things going forward.

Oceniono na 5 z 5

High chair

Website good. Numerous payment options. Delivery tracking good product excellent

18 marca 2026
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Odpowiedź od Essential Aids

Thanks for your feedback, Mr Edwards - we're glad everything went smoothly for you.

Oceniono na 5 z 5

Good value

Good value, good quick delivery.

13 marca 2026
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Odpowiedź od Essential Aids

Thanks Jen - please come again!

Oceniono na 4 z 5

Prompt delivery

Prompt delivery. Product as expected though I had a little assembling it
it,

13 marca 2026
Logo Essential Aids

Odpowiedź od Essential Aids

Thanks for your comments, Linda - we'll look at the assembly of the product and see if it can be simplified.

Oceniono na 5 z 5

Not many companies do height adjustable…

Not many companies do height adjustable mobility walking aids with seats. Im only 4ft 10. So the standard seat height was too high. Great service and value for money. Thank you.

17 marca 2026
Logo Essential Aids

Odpowiedź od Essential Aids

We're glad to have been able to help, Tracey - thank you!

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