Product was exactly as shown in picture. It was simple to order and a very quick delivery. If I had one criticism, it would be to show the measurement from the floor base to the actual commode seat... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love this company! As someone who is chronically Ill, you only receive so much from the NHS, and sometimes you have to replace. This company has loads of items, a range of goods that are NHS standard... Zobacz więcej
Reakcja na opinię
This company has been brilliant. Easy to order, competitive prices, plenty of delivery updates and arrived within 48 hours. Wheelchair exactly as described and comfortable. I have been assured that it... Zobacz więcej
Reakcja na opinię
Great service with supply and deliver. My new chair is really well made and is comfortable and stylish. I need a permanent commode and this chair has provided me with the convenience without the emb... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- Dostawca sprzętu dla niepełnosprawnych
- Dostawca sprzętu i zapasów do szpitali
- Dostawca sprzętu do fizjoterapii
- Sklep z wózkami inwalidzkimi
Napisane przez firmę
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Dane kontaktowe
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Zjednoczone Królestwo
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Doskonała
6 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Essential Aids
That's good news - many thanks for your feedback!
Ease of ordering the wheelchair i…
Ease of ordering the wheelchair i wanted along with prompt and helpful delivery Also a great price for the product compared to other businesses i checked out. would definately use this company again.
21 marca 2026
Odpowiedź od Essential Aids
Thanks and that's nice to know, Mr Revell. We look forward to your next order!
Grab rail
First time I've ordered. It was dispatched quickly and arrived a couple of days later. Happy with the grab rail
21 marca 2026
Odpowiedź od Essential Aids
Thanks Dawn - if you need anything else, you know where we are!
Odpowiedź od Essential Aids
That's great, Mr Bristowe - many thanks for taking the time to review us!
I was a bit doubtful at first but I was…
I was a bit doubtful at first but I was very impressed with the quality of the Walker that I purchased at such a good price as well. I would highly recommend Essential Aids.
21 marca 2026
Odpowiedź od Essential Aids
We're delighted you feel able to recommend us, Mr Howlett, we appreciate it!
At last a toilet seat which stays in…
At last a toilet seat which stays in place and is comfortable.
21 marca 2026
Odpowiedź od Essential Aids
Thanks Julie and we hope to hear from you again.
Odpowiedź od Essential Aids
Thanks Marilyn! Our customer service team work hard so you're feedback is warmly received.
Website easy to use and very quick…
Website easy to use and very quick delivery of item
21 marca 2026
Odpowiedź od Essential Aids
Thanks Nick, we're delighted you're happy with everything!
delivery was as advised and earlier…
delivery was as advised and earlier which was great. item ordered was well made and sturdy.
21 marca 2026
Odpowiedź od Essential Aids
Thanks June, that's nice to read!
Highly recommended
My third time buying from Essential Aids, and as before, an all-round good company to deal with, selling quality mobility and independence aids for a fair price; with a clear, simple ordering process; helpful customer services; and swift, safe delivery of the order. Highly recommended.
21 marca 2026
Opinia niezależna
Odpowiedź od Essential Aids
That's reassuring to hear and we're thrilled you're a satisfied repeat-customer! Please come again!
Odpowiedź od Essential Aids
We're pleased you like them, Joanne - thank you!
Odpowiedź od Essential Aids
Hi Mrs Bell - that's good news! Thanks for leaving a review.
Buckingham caddy
So easy to order, no creating an account and having to remember another password! Caddy has made things much easier for my Mum
19 marca 2026
Odpowiedź od Essential Aids
We did away with accounts for that very reason! Thanks for your feedback and we're delighted the caddy is working out well.
Odpowiedź od Essential Aids
Thanks for your feedback, Mr Horder!
Xplorer cabin mobility NOT IN STOCK
I ordered an Xplorer cabin mobility scooter from Essential Aids because on the website it stated that this item was in stock. The money was paid via PayPal and I got a mail confirming that fact. After a few days no more contact so I asked the company when I could expect delivery as I am in a wheelchair and I had paid for a technician to setup the scooter for me. The next day I got a mail saying there had been a supply issue and the scooter would not be available for another 2or3 weeks.
I rechecked the website and it still said the item was in stock. When questioned the company said they had made the change but it takes about 2 hrs to appear on the website but 6hrs later it still had not been changed. Now 3 days later the company is still saying this item is in stock when it clearly is not. There are five variations of this item all apparently in stock so I asked for any one they had in stock if my choice was not available but they had none in stock. I asked for my money back which they agreed to but it could take a week.
I then checked TrustPilot where I found 4 people in the last month with the same problem as me, stock items were NOT IN STOCK. This is not a new issue the company has known for some time.
Do not believe this company when they tell an item is in stock.
16 marca 2026
Opinia niezależna
Odpowiedź od Essential Aids
Thanks for your feedback and we'll investigate the issue you raise - please accept our apologies that the mobility scooter was marked as in stock, it's a clear error.
Horrible
Horrible, this thing is not a raiser, it’s just a regular sponge. I regret buying it!!! I needed dense foam under me!!!!
13 marca 2026
Odpowiedź od Essential Aids
We're sorry the cushion failed to meet expectations. We'll assess the stock and make sure it's a one-off problem. Apologies again.
Odpowiedź od Essential Aids
That's nice to know, Pearl - thanks!
Efficient from ordering to delivery
20 marca 2026
Odpowiedź od Essential Aids
Many thanks, Mr Merrikin - please keep us in mind if you need anything else.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.