The whole experience from placing the order to receiving the order was so quick and easy. It 3 days in total to arrive. I'm really impressed, I ordered from another company and they took my money and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After visiting several stair lift suppliers we found Aline to be the very best, very helpful courtious people to deal with. and the onlycompant that we found that could provide us with the stairlift t... Zobacz więcej
Reakcja na opinię
Easy to order very quick delivery the cup is brilliant go or anyone with gripping difficulties. I've had two deliveries in the past week. The person I got it for was very pleased would recommend it .
Reakcja na opinię
Order process easy, however goods not yet received. Apparently delivery driver "tried" but said he was unable to deliver as there was no-one in. Not true. Also no calling card nor photo of the prop... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- Dostawca sprzętu dla niepełnosprawnych
- Dostawca sprzętu i zapasów do szpitali
- Centrum wellness
- Sklep z wózkami inwalidzkimi
Napisane przez firmę
Complete Care Shop is the UK's Leading, independent provider of mobility and disability aids. We're here for you to help with all of life’s ups and downs. Our extensive range of bedroom, bathroom, mobility, and daily living aids are carefully selected by specialist buyers and Occupational Therapists to ensure you get the highest quality products at the best prices. With free expert advice and a specialist, UK based customer service team our aim is to enable you to live more independently for longer.
Complete Care Shop - here to help with life's ups and downs
Napisane przez firmę
- 20% VAT relief available online
- Whatever you’re dealing with: ageing, illness, disability, or caring for someone, we’re here to help you regain your independence and have the confidence to tackle daily tasks. Our brand-new website will make it even easier for you to find the help, support and products you need. If you are living with a disability or long-term medical condition, there are thousands of products on our website which are available to you without paying the VAT. Just look for the VAT Relief price when browsing through our products!
No Quibble Guarantees
Complete Care Guaranteed
We offer a 30 day no quibble guarantee. Please visit Complete Care Shop for more details.
Dane kontaktowe
330 Four Oaks Road, Walton Summit Centre, PR5 8AP, Preston, Zjednoczone Królestwo
- 03001 000 248
- customerservice@completecareshop.co.uk
- www.completecareshop.co.uk
4,4
Doskonała
116 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Goods delivered the next day
17 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon Susan
Thank you for your review.
We’re pleased to hear that your goods were delivered the very next day. Fast and reliable delivery is always our aim.
Kind regards
Jessica
Customer Experience Team
Check delivery details
Had a call from supplier explaining what happened all sorted thanks please change review to 3 star
17 kwietnia 2026
Odpowiedź od Complete Care Shop
Good morning, Les,
Thank you for taking the time to review your recent order with Complete Care Shop.
I am sorry to hear that your order arrived earlier than expected and on a day you were not anticipating delivery. I understand how unexpected deliveries can cause inconvenience. It was lovely to speak with you this morning and to talk this through together.
If there is anything more we can do to help or if you have any further concerns, please do not hesitate to get in touch.
Kind regards
Judi
Customer Experience Adviser
Easy to order and very efficient staff
Easy to order and very efficient. Very speedy delivery via DPD two days after ordering.
17 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon Elizabeth
Thank you for your great review.
We’re really pleased to hear that you found the ordering process easy and the service efficient. It’s fantastic to know your delivery arrived just two days after ordering with DPD.
Kind regards
Jessica
Customer Experience Team
Great Company to deal with
Great Company to deal with. Prompt service and very helpful..
16 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon Peter
Thank you for your lovely review.
We’re really pleased to hear you found us a great company to deal with and that our service was prompt and helpful. Providing a positive and straightforward experience is exactly what we aim for.
Kind regards
Jessica
Customer Experience Team
Would recommend this company 1st class experience
The product arrived when it should on time and the manufacture was excellent especially as the the cost was minimal really really pleased well done and in addition the company used a delivery company that was excellent and supported the overall brilliant experience
17 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon Kay
Thank you very much for your wonderful review and recommendation.
We’re delighted to hear that you had a first‑class experience from start to finish and that your product arrived on time as expected. It’s great to know you were pleased with the quality of the manufacture, especially considering the excellent value.
We’re also pleased to hear that the delivery service contributed to your overall positive experience, we know how important that final step is.
Thank you again for choosing us and for your kind words. We really do appreciate your support.
Kind regards
Jessica
Customer Experience Team
A great experience from ordering to delivery
The whole experience from placing the order to receiving the order was so quick and easy. It 3 days in total to arrive. I'm really impressed, I ordered from another company and they took my money and said three months, to deliver. So glad I cancelled and went with Complete care. Will definitely order again.
17 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon Debra
Thank you so much for sharing your experience.
We’re delighted to hear that everything from ordering to delivery was quick and easy, and that your order arrived within just 3 days.
We understand how frustrating long delays can be, so we’re really pleased you chose Complete Care and that we were able to deliver when promised. Your kind words mean a lot to our team.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards
Jessica
Customer Experience Team
So simple to workwith
17 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon Mary
Thank you for your review.
We’re so pleased to hear that you found everything simple and easy to work with.
Kind regards
Jessica
Customer Experience Team
Odpowiedź od Complete Care Shop
Good afternoon
Thank you for your review.
We’re really pleased to hear you’re happy with both the service and the product. Your feedback means a lot to us.
Kind regards
Jessica
Customer Experience Team
Odpowiedź od Complete Care Shop
Good afternoon Dorothy
Thank you for your review.
We’re pleased to hear your order arrived on time and with minimal packaging. We aim to deliver efficiently while keeping packaging as environmentally friendly as possible.
Kind regards
Jessica
Customer Experience Team
Exceptional product range
Exceptional product range, great prices, speedy deliver, nothing else to say really!
16 kwietnia 2026
Odpowiedź od Complete Care Shop
Good morning J Leach
Thank you for your fantastic review.
We’re really pleased to hear you’re happy with our product range, pricing, and speedy delivery. That’s exactly the experience we aim to provide.
Kind regards
Jessica
Customer Experience Team
Ordered on Tuesday delivered o Friday…
Ordered on Tuesday delivered o Friday excellent service
15 kwietnia 2026
Odpowiedź od Complete Care Shop
Good morning Madelaine
Thank you for your positive review.
We’re delighted to hear that your order was placed on Tuesday and delivered by Friday. Providing quick and reliable service is something we always aim for, and it’s great to know we met your expectations.
Kind regards
Jessica
Customer Experience Team
1st class service
Judy and the team were great. Went above and beyond to help. Definitely use them again if needed in the future.
2 kwietnia 2026
Odpowiedź od Complete Care Shop
Good morning Simon
Thank you for your lovely review.
We’re so pleased to hear that Judy and the team provided first‑class service and went above and beyond to help you. Your kind words will be passed on to them.
We’d be more than happy to assist you again in the future if needed.
Kind regards
Jessica
Customer Experience Team
The most helpful
After visiting several stair lift suppliers we found Aline to be the very best, very helpful courtious people to deal with. and the onlycompant that we found that could provide us with the stairlift that fitted our specific requirements. 10 out of 10 rating.
10 kwietnia 2026
Odpowiedź od Complete Care Shop
Good morning John
Thank you for your review.
Our records show that your order was for a shower seat, and we hope this has been perfect for your needs.
If there’s anything further we can assist with, please don’t hesitate to get in touch.
Kind regards
Jessica
Customer Experience Team
I ordered 10 packs of skin care wipes I…
I ordered 10 packs of skin care wipes I had never ordered from this company before but I was very impressed with their price and quality of the products was next to none and they were delivered to my home within one day i will definitely order from this company again..
15 kwietnia 2026
Odpowiedź od Complete Care Shop
good afternoon Adrian,
Thank you so much for your kind words.
We are absolutely delighted to hear that everything- from placing the order to receiving the delivery updates- exceeded your expectations. It is always a pleasure to know that our service has made a positive impression.
Thank you for choosing us, and we look forward to supporting you again in the future.
Kind regards
Judi
Customer Experience Adviser
Good products,reasonable prices but let…
Good products,reasonable prices but let down by slow delivery,will look elsewhere in future before i order from them again
15 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon, Trevor,
Thank you so much for sharing your experience.
I am really sorry to hear about the experience you had with your order. This is certainly not the level of service we aim to provide.
I am pleased to learn that you are happy with the products and the prices.
It was lovely to speak to you this afternoon to offer a personal apology for the delay in the delivery of your order.
I really hope that we can be of some assistance to you in the future.
Kindest regards
Judi
Customer Experience Adviser
All went smoothingly
15 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon, Christopher,
Thank you so much for your kind words.
We are absolutely delighted to hear that everything went smoothly. It is always a pleasure to know that our service has made a positive impression.
Thank you for choosing us, and we look forward to supporting you again in the future.
Kind Regards
Judi
Customer Experience Adviser
playing cards for sight impaired are good quality.
Ordered playing cards for sight impaired over the phone. Member of staff friendly and helpful. Cards arrived promptly and are good quality.
14 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon,
Thank you for your positive feedback.
We are happy to hear that our staff was helpful when you ordered the playing cards. We are also glad the cards arrived quickly and are of good quality.
Thank you for choosing us, and we look forward to supporting you again in the future.
Kind regards
Judi
Customer Experience Adviser
Fast delivery
14 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon, Margaret,
Thank you for your review.
We are so pleased to hear that the delivery of your order was fast.
Thank you for choosing us, and we look forward to supporting you again in the future.
Kind regards
Judi
Customer Experience Adviser
Odpowiedź od Complete Care Shop
Good afternoon, Mr Shore,
Thank you for taking the time to leave your review.
We are so pleased to hear that you you have found the product to be good quality.
Thank you for choosing us, and we look forward to supporting you again in the future.
Kind regards
Judi
Customer Experience Adviser
Excellent product
Excellent product, Excellent quality, super fast delivery. I am a very satisfied customer. Thanks to all concerned.
14 kwietnia 2026
Odpowiedź od Complete Care Shop
Good afternoon Roger,
Thank you for your lovely review.
We are very pleased to hear that you have found the product, its quality, and the delivery to be excellent. It is fantastic to know that you are a very satisfied customer, and your kind words mean a lot to us.
Thank you for choosing us, and we look forward to supporting you again in the future.
Kind regards
Judi
Customer Experience Adviser
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.