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Elia Recenzje 140

Wynik TrustScore: 4 na 5

3,9

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Oceniono na 5 z 5

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

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Oceniono na 5 z 5

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting... Zobacz więcej

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Oceniono na 1 z 5

What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

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Oceniono na 5 z 5

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their box... Zobacz więcej

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Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

140 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

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Oceniono na 5 z 5

gorgeous pieces

gorgeous pieces, for a reasonable price. cute little add ons that make the parcel feel much more personalised and special. overall stunning

21 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY HERE

Ordered my first box in a 32E, and the set that came had the label/size cut out and was so far from an E cup that it fit my sister who is a B cup. I contacted the company and they sent out a replacement which was exactly the same size, but I different design. Once again I contacted the company and they assured me that my next box would be true to size. I paid another £29 for a third set, and once again TOO SMALL.
I contacted the company again and they were absolutely useless, stating that I could not have a refund unless I send all three boxes (the first being from 3 months ago) in the exact condition that they were delivered in. I no longer had the stickers or scrunchie that was in the box and so returning them was not an option. They offered that I return the last box as this I did have in the same condition, but that I would not get my refund unless I emailed them the postage receipt, and that even then it is not guaranteed. This all just was a massive waste of my time and money. DO NOT DO IT.

5 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Still waiting

I have been waiting for the best part of 4 weeks now. This is ridiculous. While I get replies from the company I have only been offered 20% refund. This is absurd now as each 4 weeks a new one is supposed to be coming. If you don't have things in stock don't advertise.

6 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

The best subscription box out there.::.

Quick delivery and the most wonderful quality product.

I’ve just had my fifth box with Elia and it never disappoints. The underwear is top quality and sits equal along side items I have from shops charging five times the amount. The curated colours and designs are beautiful and the packaging and extras are as if my best friend has sent me a gift! Well done. Best on market.

1 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely beautiful

Absolutely beautiful stock and made with love. I adore it! Thank you so much! I’ll be continuing my subscription and so excited for my next box!!

28 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Size issues

On their website they say a size 30DD is equivalent to their 32DD, which is completely not true.
I then emailed asking for a return to which they replied - ‘yeah but you picked a 32DD’ when I complained on size even though they tell you to do that!
So that was rather annoying.
I also couldn’t cancel my subscription unless I returned so does seem quite annoying on that front as that’s small print I want aware of.
Anyway. They accepted return no bother so all good.

8 lutego 2025
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi, apologies for the issues you've had. If you ever wish to try us again, we'll be happy to provide a discount for you as we hope to provide the best experience for everyone, so our apologies this wasn't the case for you this time! Thank you for your feedback

Oceniono na 1 z 5

My daughter orders an item and still…

My daughter orders an item and still havnt received nearly 2 months later this company is clearly a scam do not buy

29 grudnia 2024
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi, we're sorry to hear you've had issues receiving your order! If you please contact us at info@elia.boutique we're keen to help out - we checked under your second name and found no orders with any issue, so if you give us some more info we'll be happy to help out

Oceniono na 5 z 5

Lovely cute lingerie

Lovely cute lingerie, was so blown away by my first box, underwear was beautiful size was perfect! Even had some cute little extras in the box too coffee bag, scrunchie and chocolate. Can’t wait for my next box to arrive! Xx

6 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

I recieved my first box and I was blown…

I received my first box and I was blown away by the quality and ideal self care treat. The set I received was beautiful and the additional touches like the scrunchie and tea sample was so nice.
Can't recommend enough for a little treat for yourself and a pick-me up

9 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Inconsistent and wrong sizing

The idea is good and the lingerie is nice. However, I have received the wrong size twice now. I had to pay the postage in order to get an exchange for one of the boxes. The second one I have reported but it seems they will not do anything about it. I am not sure what's the point of paying £24.99 for a mystery lingerie box if the items don't fit and the sizes are inconsistent. None of the bras actually had a size tag either, it has been cut off. If this could be sorted, it would be a good service, but in the present circumstances it's not worth it.

6 stycznia 2025
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi! We're so sorry to heard that, please get in touch with us again at info@elia.boutique, and we'll be happy to arrange replacements for the sizing issues and rectify this for you, as we certainly want a better experience for you! Thank you for your review, and for being a part of Elia

Oceniono na 5 z 5

Absolutely stunning box sets

Absolutely stunning box sets. I have subscribed to the monthly set and so far each box has been amazing. Perfect fit with good quality material that is very soft on the skin. Plus a whole lot of extra goodies that come with the box as well, which make for the perfect 'me day' when you just need to look after yourself. Will keep my subscription until I have every set!

13 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

customer service and quality

so this company is very good and run by very kind happy and helpful people, i got an order which was the monthly subscription mystery boxes and it was beautiful but i had picked the wrong size and had to get the sizing changed due to it being a monthly subscription however you cant do that on the website which i would say is the only flaw alas the customer help email were very understanding and helpful showing me that they really do care about their customers and the quality they will experience with their brand cant wait for my next box x 14-11-24
update XD so not only did i get a refund for my first box but they sent me a whole new set so i got two this month and the new sizes fit perfectly, even prettier than my original package, very very very pleased with this company with the people and the items received 26-12-24

14 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

This has been my favourite purchase of…

This has been my favourite purchase of 2024, and will continue to keep getting this throughout next year! I love love love the company. The people are lovely the sets are stunning. 10/10 and have recommended to my friends also! So worth the price.

6 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Sizing way off

My husband got me a set from here, opened it and could clearly see it wouldn’t fit. The cup size is well off and it didn’t even have a size label in to show the sizes. Odd not to have a size label, the box was full of random stuff eg coffee bags, plastic leaves and scrunchie, didn’t understand the reason behind plastic leaves it was just not needed. Wouldn’t ever use again. Waste of money

2 grudnia 2024
Opinia niezależna

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