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Elia Recenzje 

224
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Although the bottoms come up smaller than normal UK sizes they are stunning When I did have sizing issues it was sorted straight away with a new size sent out and discount code for next box These l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Really disappointed with this subscription. The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

224 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(224)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

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Oceniono na 5 z 5

Little present to myself

Although the bottoms come up smaller than normal UK sizes they are stunning
When I did have sizing issues it was sorted straight away with a new size sent out and discount code for next box
These little boxes are such a nice little treat for myself and the quality of the sets are amazing

14 października 2026
Opinia niezależna
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Odpowiedź od Elia

Hi Rosie, thank you for your kind review. I am so glad to hear that we managed to get things sorted for you and of course if you need any help in the future just let us know. We hope you keep enjoying the boxes! Love Elia xox

Oceniono na 5 z 5

The quality of the items are always…

The quality of the items are always fantastic, if you have any queries they are more than helpful

1 października 2026
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Odpowiedź od Elia

Hi Nicola, thank you for your review and of course we are always here to help! :) Love Elia xox

Oceniono na 5 z 5

I look forward to these every month…

I look forward to these every month they are absolutely gorgeous and make me feel so girly

5 października 2026
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Odpowiedź od Elia

Hi Elissa, thank you so much for your kind words about our sets and we are so glad to hear that you look forward to them :) Love Elia xox

Oceniono na 5 z 5

Always a nice treat when the box…

Always a nice treat when the box arrives my wife is very happy with the underwear.
Good fit and selection

4 października 2026
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Odpowiedź od Elia

Hi Ryan, thank you for your kind words. We are glad to hear that you and your wife are loving the boxes! Love Elia xox

Oceniono na 4 z 5

Excellent customer service

Enjoyed the surprise of the underwear each month and all were different colours and styles . Very good customer service

4 października 2026
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Odpowiedź od Elia

Hi Emma, please email us at info@elia.boutique and ask for Summer and I will look into this for you :)

Hi Emma I am glad I could get this sorted for you, thank you for your updated review xox

Oceniono na 5 z 5

The quality of the items matches the customer service

So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging.
Well, my wife opened her “gifts” and she (and I!) are delighted. The two sets are both stunning - exquisite, in fact. The fit is perfect and true to her size (34D and small). But the sets are very classy, very pretty with fine detail and beautifully made. Absolutely no imperfections.
My wife is picky and, more often than not, when I’ve bought lingerie in the past she’s found my choices a little on the tacky side. Absolutely not the case here - she loves both sets.
I will absolutely be purchasing again from Elia Boutique…some Christmas shopping will be sorted early this year!

22 września 2026
Opinia niezależna
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Odpowiedź od Elia

Hey! Awwww I'm honestly so glad she loves them! I'm sure we will fine tune over time and get a drawer full of lingerie for both of you to enjoy. As I said I will keep in contact as the months go on. I'm sure S looks beautiful in them. Enjoy the rest of your holiday! Summer xox

Oceniono na 1 z 5

Really disappointed with this…

Really disappointed with this subscription.

The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost a week just for my latest order to even be dispatched. The first set I ordered took nearly 3 weeks to arrive!

What I find particularly ridiculous is that if you decide to cancel, you’re still expected to pay the full price. I’ve ended up paying £50 for one set of underwear that looks cheap and is poorly sized. For that price, I expected a much better quality product and service.

Unfortunately, I definitely wouldn’t recommend this subscription. The quality, sizing, delivery times and cancellation policy just don’t justify the cost.

23 września 2026
Opinia niezależna
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Odpowiedź od Elia

Hi, I am so sorry to hear you haven't had a good experience with us. If you send us an email to info@elia.boutique and ask for Summer and I will look into this for you :)

Oceniono na 5 z 5

Absolutely amazing company!

My husband purchased an absolutely gorgeous underwear set from Elia as a gift for me. Unfortunately due to having breast cancer a few years back, one of my breasts is slightly smaller, so sadly the bra didn’t fit.
When my husband asked how to return it, they asked for a reason. When he gave them the reason they sent a really lovely email to him and told him not to bother returning the items and to look out for a little gift in the post!

I was absolutely bowled over when I received a beautiful silk dressing gown in a slate grey colour. Not only did I receive this but they sent me about six or seven little samples of beauty cream, perfumes and make-up….
I can’t explain how this made me feel. I was so touched by their generosity and kindness. They even sent it with a little handwritten note from themselves. This is a company that go above and beyond for their customers. Their prices are actually fantastic value and the quality is beautiful too. I fully recommend using this company.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Elia

Hi Amanda, awwww I am so glad you loved the little parcel and I really hope the goodie box cheered you up! I hope the information I gave to your husband was somewhat helpful and as I said to him if you ever need advice just send me a message over, I love to do a little research! Look after yourself! Summer xx

Oceniono na 5 z 5

Outstanding customer service!

Outstanding customer service!
I only recently discovered this company and have had issues with sizing, staff have gone above and beyond on numerous occasions in order to get this rectified.
From the subscription boxes themselves to the support provided, the level of care and thought at every stage is extremely high. It's refreshing to find a company that truly show they value their customers!

21 września 2026
Opinia niezależna
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Odpowiedź od Elia

Hi Shannon, thank you so much for your kid words, we are so glad we could help you rectify any issues you had and of course we are always here if you need help. We are happy to hear that you are loving the boxes! Love Elia xox

Oceniono na 4 z 5

Good

I recieved my first bra and knicker set today . They are very pretty and i cant wait to build my collection. They are definitely for private and not time spent on a girls trip as very revealing. I feel the support is there . Not yet tried on the breifs but they look of a good qualityqnd very pretty. The hair scrunchie was too big for me . Used the face mask it was a lovely treat . Not too harsh on the skin and smelt devine . Will have the evening tea shortly .

18 września 2026
Opinia niezależna
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Odpowiedź od Elia

Hi Victoria, thank you for your kind words. If you send us a message we can leave a note on your account requesting a smaller scruchie for you where we can. But we are happy to hear you are loving the boxes and little extras. Love Elia xox

Oceniono na 5 z 5

Excellent ordering process and top notch customer service

An excellent process from point of order to receiving the items. And that's before the aftersales communications with Stacy and, especially, Summer - which included helping me with the cancellation of a duplicate subscription I'd inadvertantly set up due to my technological ineptitude.
The items, which are gifts for my wife, arrived within a few working days, beautifully packaged. As they're currently unopened gifts, I can't comment on the sizing; however, a quick peek inside the boxes without disturbing the packaging tissue and box suggests that the items are of the highest quality.
I will post a further review of the items themselves once they've been opened by my wife next week.

17 września 2026
Opinia niezależna
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Odpowiedź od Elia

Hi Ted! Thank you so much for your kind words and we are glad you are having a positive experience! We hope your wife loves them and of course as I have said we are more than happy to help if there are any issues once you are back from your holidays. Have an amazing time and send me over a message when you are back to let me know how you got on :) Summer xox

Oceniono na 4 z 5

Fabulous sexy underwear delivered to your door

I have received a few of these sets and my husband loves each and every one of them. I would have given them 5 stars but I need more support as Im an E cup. My husband puts out a set which he wants me to wear on the bed and it makes my tummy flutter every time. I nearly forgot to mention the customer service is fabulous..!

7 września 2026
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Odpowiedź od Elia

Hi Zoey. Thank you for your kind words. It is something we are working on as we want to make sure we are providing the best for our customers but we are so happy to hear that both you and your husband are loving the sets and the feelings you get with it! And of course we are always here to help :) Love Elia xox

Oceniono na 1 z 5

Not big chest friendly

It’s a very nice idea and very pretty products. however it’s not big chest friendly, sizing goes up to E cup. They should consider making bigger sizes, for some women have bigger chests.
Quite disappointing and a real shame as I would love to buy from them

10 września 2026
Opinia niezależna
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Odpowiedź od Elia

Hi Isla,

Thank you for the feedback - we do offer up to 42F currently, it's just split in to different products due to limitations with our website (how many different options are available for each product).

Regarding larger sizes, we'd absolutely love to offer these, and do plan to do so in the future.

We're a small business, and to offer well fitting, supportive sets for larger chests it requires a moderate redesign of our sets, and once we're able to do so we absolutely will be offering as many sizes as we can! Lingerie design and manufacturing has a very high barrier to entry and would require significant investment on our side that we're working towards but can't currently. If we were to grow in to a larger brand we'd ensure we buck the trend of any bigger, mainstream brands, not offering diverse and full size ranges.

We do appreciate the feedback, and would ask you to consider amending your review, as we fully agree with you! We just have to work with what's possible for us right now.

Thanks,

Elia Boutique Team

Oceniono na 5 z 5

Such a wonderful company

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are so soft and cosy. The designs are unique and delicate, the bra bands are flexible which makes them breathable and comfy. I can’t wait to receive more, it’s such a fun parcel to receive and open every month!

9 września 2026
Opinia niezależna
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Odpowiedź od Elia

Hi Sal, awwww thank you for your kind words! We like to keep everything friendly for everyone including our little furry ones. We are glad that you are loving everything and that your are enjoying your monthly boxes! Love Elia xox

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