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Elia Recenzje 140

Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

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Oceniono na 5 z 5

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting... Zobacz więcej

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Oceniono na 1 z 5

What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

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Oceniono na 5 z 5

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their box... Zobacz więcej

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Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

140 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Always great

Always great! the customer service team is also amazing as well and soo straightforward. I always love receiving my boxes

2 marca 2026
Oceniono na 5 z 5

Personal Lingerie

The boxes are packed with such care and this month the shape and style was absolutely perfect! It really does make me feel so special and in a difficult time it really lifts my spirits and make me feel a bit pretty about myself. Thank you so much

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

My boobs are in heaven

I received my first subscription box yesterday.
The packaging was beautiful, the underwear is stunning.
I wore the bra today.
Instead of another torture device, this bra is heaven 💗
I don't even feel like I'm wearing a bra.
I didn't feel like I wanted to rip it off at the first opportunity.
I can't wait to receive my next on.
Thank you so much for making my life a lot more comfortable. 🌟🌟🌟🌟🌟

17 lutego 2026
Opinia niezależna
Oceniono na 4 z 5

My gift to myself each month.

I really enjoy my gift to myself each month.
Pros: always something different
I never buy anything padded so suits me.
I have a lovely collection of lingerie that makes me feel beautiful.
You can Taylor the sizes when you email them if you have larger hips and a smaller chest like me!
Comes with tea and hair bands
Sometimes shells or fake flowers and stickers.
Prettily packaged.
Negs:
As with most ladies clothes some fit better than others.
Sometimes takes a week after the payment come out.
This month for the first month in a year of my subscription the payment wasn't taken till a few weeks after I expected it so I'm still waiting on its arrival.
But I'm super excited for it.

10 lutego 2026
Oceniono na 1 z 5

Do not subscribe.

I subscribed last year through an advert and honestly what a waste of money. It's very very cheap feeling lingerie - AliExpress quality. The cups are weird shapes and overall finishing of the products is poor.

If you sign up to a box with a discount code you're unable to cancel your subscription until you have paid full price. This wasn't shown at the point of subscription when purchasing through SHOP and is buried at the very end of their Ts&Cs

Go to M&S or another high street shop and get a decent quality set for the same price.

** I've been asked to edit my review by TrustPilot which I have done to ensure it stays up. Make sure you read the Ts&Cs if you choose to subscribe but I'd strongly advise you don't as you'll find nicer quality lingerie at any other highstreet shop.

30 listopada 2025
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Charlotte,

We're sorry to hear about your experience!


I just want to clear up some potential confusion around our cancellation policies. We state if you wish to cancel after subscribing through a sale, but if you wish to keep the items we require payment of the first box.

However we offer full cancellation rights, and full refund rights after the first order.

Subscription details are displayed both at the product page, and at the checkout, and our Cancellation policy is available in full detail through a single click from the point of checkout.

With this being said, we'd be happy to provide a partial refund or a full refund for a return for you, as we don't want anyone to have a negative experience with us.

Oceniono na 1 z 5

I was disappointed with both the…

I was disappointed with both the service and the product quality. The marketing feels extremely aggressive, and my first order never arrived. Although a replacement was sent, the original order arrived weeks later. I tried the product myself and found the material to be very synthetic, uncomfortable, and irritating to the skin. Sadly, the quality is far below what is advertised.

30 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

I just love love love this company.

I just love love love this company.
I have been ordering for months, a couple of hick ups (nothing to do with quality, just received the same colour and style as before) but customer services are just amazing and sent me a replacement and I didn’t even have to send the other ones back. Customer service is always available and quick to reply, amazingly helpful. I love my gorgeous underwear and the little goodies they send with them. It’s my little treat every month. Only down side is that once I receive my order I am the too impatient to wait another month for my next gorgeous set haha. Well done! Keep up the good work!

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Customer service is 10/10…

Customer service is 10/10 and their gorgeous boxes are personalised and such amazing quality. Sizing is true to size and fits so beautifully. Ordered the 3 month box and was so happy with it I’ve redone the order! Highly recommend🩷✨

22 października 2025
Opinia niezależna
Oceniono na 5 z 5

Surprise box

I love the little box with the small surprises in it and I love the underwear that is so carefully chosen and well made. I didn’t want to take off the last bra that I received! Really looking forward to the next surprise box. customer services are also prompt and thoughtful, Love the brand . Xx

3 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Comfy and Flattering

I read reviews that seemed like sizing was going to run too small but the sizing was spot on for me. I’ve actually never had a bra fit so well as I’m petite but have a wide back due to weightlifting so the straps always fall down when the under bust fits. I was so pleasantly surprised when it fit spot on and felt like I wasn’t even wearing a bra.

I also love that it gives me a chance to try new colours and out my comfort zone a bit as I tend to stick to dark colours as I never thought a pastel would look nice but it did.

Beautifully packaged and glad I gave it a go

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

Love love love!

I’m on my 2nd box from Elia and I’ve loved each one! The sets are great quality, beautiful and come with lovely little gifts inside. Lucy was also really helpful and prompt in answering a query.

6 października 2025
Opinia niezależna
Oceniono na 4 z 5

Good quality and super cute

I've been getting a subscription box for close to a year now and I've got to say its been getting better and better. I definitely feel like the quality of the pieces have increased and I have so many favourites. I love the small details as well like the stickers or the little paper flowers in the box.

24 września 2025
Opinia niezależna
Oceniono na 5 z 5

I’ve received a variety of beautiful…

I’ve received a variety of beautiful colours and absolutely love my sets. I’m building up a bridal lingerie collection for the year ahead, and Ellie’s Boutique has really boosted my confidence. Lingerie makes me feel good and my partner appreciates it too — a win-win! I did have some issues initially, but they were resolved quickly and fairly, and I’m now super satisfied with the outcome. Thank you for the excellent service and support.

23 września 2025
Opinia niezależna
Oceniono na 1 z 5

Do not subscribe

Do not subscribe. Underwear unsuitable poor quality. Returned to company at cost to self...£5!
Two weeks later despite sending tracking number postage no refund. Dozens of emails requesting update. Keep saying send tracking number!!
Can't unsubscribe until Return acknowledgement. Poor customer service

18 września 2025
Opinia niezależna

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