Banner for Elia

Elia Recenzje 

224
•
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Although the bottoms come up smaller than normal UK sizes they are stunning When I did have sizing issues it was sorted straight away with a new size sent out and discount code for next box These l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Really disappointed with this subscription. The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

224 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 95% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(224)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I really loved the first box the…

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting new underwear feel special. Can't wait for the next box

25 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Claire, thank you so much for your kind words. We are so glad you love the little extras and the feeling you get! :) Love Elia xox

Oceniono na 5 z 5

Wow what a wonderful piece of lingerie

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

9 maja 2026
Logo Elia

Odpowiedź od Elia

Hi Matt, thank you for your kind words. Send us an email to info@elia.boutique, ask for Summer and I will see what I can do for your next box :)

Oceniono na 5 z 5

Love, love, love, couldn't recommend it more

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their boxes are so nice... I have a scrunchie collection now, ready for the summer! Love, love, love, couldn't recommend it more.

8 maja 2026
Logo Elia

Odpowiedź od Elia

Hi! Thank you so much for your kind words. If you ever need help with anything just let us know :) Love Elia xox

Oceniono na 3 z 5

Good product, late delivery

Love the product, wife always looks forward to it arriving

2 months in a row I’ve needed to chase for delivery as not arriving when it should

7 maja 2026
Logo Elia

Odpowiedź od Elia

Hi Rob, I have sent you an email. Summer :)

Oceniono na 5 z 5

Quality

Excellent customer service and great quality products

7 maja 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Peter, thank you so much for your kind words. And of course if you ever need help just let us know :) Love Elia xox

Oceniono na 5 z 5

Received my order today

Received my order today. Stunning. Contacted customer service due to briefs being a little snug (my fault). They have amended my future orders to the next size. Lovely messages and quick response. Cannot wait for my next delivery. Thank you.

5 maja 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Sandra, thank you so much for your kind words. And of course if there are any issues ust please let us know :) x

Oceniono na 1 z 5

What a rip off

What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

5 maja 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Jay, please email info@elia.boutique and ask for Summer and I will look into this for you. In terms of the £20.00 then £30.00 the 1st box is an introductory offer which then goes up, this is stated in the terms & conditions on the website and also as you check out. But please send over an email and I will see what I can do :)

Oceniono na 1 z 5

Complete scam

Complete scam! Be very careful! The bra recieved on first order is horrendous quality. Horrible cheap, rough nylon with no give. Completely sized wrong and unwearable. On trying to return and cancel subscription i have been completely ignored. They have even taken a second payment now which I have had to report as fraud due to them ignoring all communications to cancel. All emails to info@ ignored. Messages to their fake helpdesk ignored except for one. I had, again, asked to cancel - about 2 days later I had a message saying 'may I ask if everything is OK with your box? Is there anything I can help with?'. Completely random as my message was to cancel and return the terrible items. Obviously I replied negatively which has, yet again, been ignored. I can only assume all other reviews are fake. DO NOT BUY OR SUBSCRIBE TO THIS!!!! YOU HAVE BEEN WARNED!

31 marca 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Emma, I'm so sorry to hear about your experience. If you send an email to info@elia.boutique and make it for the attention of Summer I will look into this for you

Oceniono na 5 z 5

Very happy!

I decided to treat myself to the Secret Garden set and further subscriptions. After placing the order it arrived much quicker than I expected it to.
The size of the bottoms are true to size and the over all quality of both bra and bottoms are really good.
I had made a mistake with the size of the bra and emailed to find out how I could go about sending it back for an exchange. Stacy got back to me very quickly and although they didn't have my exact size, Stacy suggested I might like to try the "sister" size to my usual size. I went up a band size and down a cup size in the hopes that would fit just as well. That was then sent out super speedily and fits perfectly.
Thank you for great service. I'm looking forward to my next delivery!

29 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Kayla, thank you much for your kind words and I'm glad we could help you. I will pass your kind words onto Stacy :) Summer x

Oceniono na 5 z 5

Very good products and the team is so…

Very good products and the team is so helpful, patient and accomodating.

I had issues with the bra size on the set I had purchased but they dilligently worked with me to help me find the correct size.

Excellent support and product, would 100% reccomend.

27 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi, I'm so glad I could help you to find the right size in the end. If you ever have any issues please let me know and thank you for being with us :) Summer x

Oceniono na 2 z 5

Polyester nightmare

Really disappointed in the quality. The sheer textile is quite pretty, but the back of the pants and bits of the bra besides the sheer cups, are awful and look like they belong on a costume. After buying lots of good quality lingerie from Lounge lately I thought this would be a nice way to keep getting regular pretty sets for a decent price, but my god please just shop at lounge. You'll get similar (better) designs, made with quality materials that actually look and feel good.

25 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Lizzie, I'm sorry to hear you weren't happy with the quality. Can you kindly send over an email to info@elia.boutique and make it out to Summer and I will look into this for you. Thank you :)

Oceniono na 4 z 5

Absolutely beautiful lingerie, shame about delivery

Absolutely beautiful lingerie. Such a shame it took just under 3 weeks from ordering to arrive.
With this said, their customer service team are really understanding and friendly.

24 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Sophie, I'm sorry to hear about your order being delayed. Unfortunately this is something that was out of our control due to slight delays in our deliveries. If you ever have any issues. Can you pop over an email for the attention of Summer and I will have a look at your order. Info@elia.boutique :)

Oceniono na 1 z 5

The company are a scam do not touch…

The company are a scam do not touch them with a barge pole, they took money I didn't get the products paid £31 and they gave me a refund of £6.40, do not get anything form them they will rob you blind.
DO NOT GET ANYTHING FROM THEM.

23 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Julie, I am sorry to hear about your experience. I have sent you over an email. Kind regards, Summer

Oceniono na 5 z 5

So difficult to get this right (with…

So difficult to get this right (with both style, taste, and size) and somehow they have and then some! They’ve managed to design a surprise box of lingerie which is so classy and fits like a glove. Such a wonderful idea to subscribe to something elegant just for you as a treat each month and the packaging is so cute. Also super responsive on Instagram! Definitely keeping my subscription 🩷

23 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Ava,

Thank you so much for your kind words. We are so glad to hear you are loving the boxes! Love Elia xox

Oceniono na 5 z 5

Overjoyed

A bit of a rocky start but down to royal mail who are dyer atm in all respects. Customer Service absolutely fantastic at Elia. I actually really enjoyed my conversations with Summer, it felt like actually talking to someone who cares. People are so quick to write off companies at the slightest inconvenience but forget to give newly established or small run business's a chance and grace. Make sure you MEASURE your size to avoid the faff of replacement. We all know as women that it doesn't matter what cup and back we think we are, they change from different companies. My fit was actually perfect, comfortable and I'm feeling rather special wearing a matching fancy set. The little extras are a cute touch, but I can't believe people are leaving out stars because they didn't get the same colour bobble or one less faux petal. BE REAL you are buying lingerie everything else is a bonus. Quality is beautiful, quaint and cute little touches, I love the whole seasons theme, I just think it's a fabulous idea. And I love having something to look forward to every month. Very happy and loyal customer, I wish you all the best.

16 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Lauren, thank you so much for your kind words. I enjoyed our conversations too! I'm so glad you love your sets and of course if there are ever any issues just message me :) Summer x

Oceniono na 5 z 5

Beautiful lingerie

Beautiful lingerie that fits perfectly. Don’t know I’m wearing it.

30 marca 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Hi Debbie, thank you very much for your kind words :) Love Elia xx

Oceniono na 5 z 5

Quality and a confidence boost

Saw this company online and was sceptical but loving nice lingerie I would give it a go. Order is simple they ask sizes obviously and preference to briefs. It’s comes boxed beautifully and when opened it looks fantastic. A nice little right up with little keepsake flowers and petals that can be scattered on a bed or floor to create ambiance. There’s beautiful bra and panties and scrunchie which coordinates to your colours. This month I even had stockings in the box. It’s a real confidence boost it makes you feel fabulous and feminine. It’s top quality and well made can’t recommend enough. Thank you so much

13 kwietnia 2026
Opinia niezależna
Logo Elia

Odpowiedź od Elia

Thank you very much for your kind words Samantha, I'm glad they make you feel feminine and fabulous :) Love Elia x

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej