Ekoflow Ltd Recenzje 

752
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Arrived on time. Assessed the situation and fitted the new pump which also required running a new cable to the power isolation switch on the wall. Fully tested and demonstrated before closing up the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Spoke to the Director Ryan late on Friday night, Ben then visited 8.30am the following day. Ben was extremely professional, polite and very knowledgeable and dealt with the issue. Ben is an asset... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service all round. Ekoflow contacts us automatically when a service or a tank emptying is due (which is really helpful in trying to manage the routine). The service is easy to book and pay for... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Lovely guys - very through - emailed report with photos after servicing my Klargester & told me what to look out for since I’m new to having my own sewage treatment plant. On 2nd visit, replaced batte... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Oczyszczalnia ścieków

Napisane przez firmę

At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.

Our Affordable Service Packages

From only £15 a month!

From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

752 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(752)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 210

Napisz recenzję
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Oceniono na 5 z 5

Excellent service

Excellent service, kept us informed of time schedule on water collection. Very competitive price, will definitely use them next time.

3 lipca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Thank you for taking the time to leave us a review. We're glad you were pleased with the service and our communication throughout. We appreciate your custom and look forward to seeing you again next time.

Oceniono na 5 z 5

Quick and efficient service

Quick and efficient service, same price as last time (which is impressive in the current financial climate), full inspection report and helpful advice. Arrived at the time advised - excellent service overall.

1 lipca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Thank you for your wonderful feedback. We're so pleased you were happy with the service. We look forward to helping out again.

Oceniono na 5 z 5

Excellent and very professional service…

Excellent and very professional service as always from Ekoflow.
I thoroughly recommend them

3 lipca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Thank you for taking the time to leave us a review. We really appreciate your recommendation and look forward to working with you again.

Oceniono na 5 z 5

always efficient

always efficient, knowledgeable and reliable. We rely on Ekoflow annually and they have carried out some messy difficult tasks for us with absolute professionalism. Top company

11 czerwca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Carol, thank you for your kind review and continued support. We look forward to working with you in the future!

Oceniono na 5 z 5

Very efficient and friendly

Very efficient and friendly. The engineer was extremely competent and professional.

9 lipca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Clive, thank you so much for your review, we will be sure to pass on your gratitude to our engineers.

Oceniono na 5 z 5

Ekoflow since they started

Been using Ekoflow since they started. Great company, great staff and really knowledgeable.

2 lipca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Barry, thank you very much for your review it is greatly appreciated!

Oceniono na 5 z 5

Great Service!

No fuss, friendly bunch of guys, who know their stuff and just get on with it. We inherited a very sick communal Sewerage Treatment Plant and they had it fixed within a day and accepted onto their stress-free service plan teh following day. Great service!

17 czerwca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Sandra, thank you for your generous words and positive feedback it will be passed on to the team. We look forward to working with you in the future. All the best!

Oceniono na 5 z 5

Fantastic company

Fantastic company. It was a nightmare getting service before Ekoflow entered my life. Each year they service the tank and thank god. Nice team with staff who seem happy to stay years on end. Thank you all.

15 czerwca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Betsy, thank you for tasking the time to leave this kind review. It is muchly appreciated and we look forward to servicing the system in the future.

Oceniono na 5 z 5

Great experience!

We recently instructed Ekoflow to carry out a septic tank compliance report while preparing our home for sale.

Following their inspection, they explained that the system was not compliant at the time of inspection. Rather than simply highlighting the issues, they provided a comprehensive report detailing exactly why the system failed to meet the current regulations, along with a clear breakdown of the remedial works required to bring it back into compliance.

The report was completed promptly, and the quotation for the recommended works was produced quickly and at a very fair price. There were no hidden surprises, and everything was explained in a way that was easy to understand.

We decided to proceed with Ekoflow to complete the remedial works, and the entire process was carried out professionally and efficiently. Following completion, we were able to confidently put our home on the market, knowing the wastewater system now complies with the current regulations.

We can’t thank the team at Ekoflow enough for their professionalism, reliability and extensive knowledge. If you’re buying or selling a property with a septic tank or sewage treatment plant, we wouldn’t hesitate to recommend them. A fantastic company offering fair pricing, excellent workmanship and outstanding customer service from start to finish.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Lily,
Thank you for your fantastic review and kind words.
We’re delighted we could help bring your wastewater system back into compliance and make the process as straightforward as possible during your property sale.
We really appreciate your recommendation and are grateful for your support.

Oceniono na 1 z 5

Home buyers beware

Home buyers beware!
Do not use this company for advice, compliance reports, or home buyers reports. They will overlook serious problems in favour of the house seller.
For example marking things as in 'good condition' on the reports when they are VERY obviously seriously degraded and in need of replacement.
This could cost a home buyer tens of thousands of pounds, after hiring so called 'experts'to inspect and confirm all is good at a house they are buying, only to complete on the house purchase and find a drainage system in need of a complete overhaul.
I cannot think why they would outright lie about the condition of a drainage system on a home-buyers survey. Me, the home buyer and who commissioned the survey, was not present, whereas the home seller was present. I leave you to make your own conclusions as to why the visiting engineer would do the house seller such a favour, that could save them £10,000 in a house price renegotiation...
Not only did they overlook serious issues, they also provided no advice or information as to the location of any faults that they did identify. So to get anything fixed you are obliged to use them again as they will be the only people who know where the faults are. The home buyers report and compliance survey do NOT tell you where any faults or repairs are located, what needs doing,and what it might cost.
Ekoflow also seem to have exceptionally bad knowledge of the law and legislation when it comes to drainage. Very concerning.
Ekoflow refunded the cost of the home buyers survey and compliance survey, as they were clearly not worth the paper they were written on.
I have written this review as some people may be less observant or with less experience in what sort of info these reports should contain. As mentioned above this could cost them many thousands of pounds, as you will be essentially buying the property blind, with your reports from Ekoflow saying "all is good" when serious issues may have been overlooked.
Do not hire this company for anything more complicated than emptying a septic tank.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

We’re sorry to hear that you feel this way and apologise for the experience you have had. We take customer feedback seriously and would welcome the opportunity to discuss your concerns directly, review the details of the matter, and understand how we can assist further.

Please don't hesitatecontact us at info@ekoflow.co.uk so we can look into this with you and work towards addressing any concerns.

Oceniono na 5 z 5

Professional job

Staff friendly and polite

10 lipca 2026
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Odpowiedź od Ekoflow Ltd

Hello, thank you for your kind words. We look forward to servicing and emptying the system in the future!

Oceniono na 5 z 5

Efficient service at a reasonable price

Efficient and prompt service at a reasonable price. I know a bit more about how a Tricel treatment plant works now thanks to the friendly engineer. The receptionist was also super efficient and I was impressed with the speed of report delivery and invoicing - a no-hassle experience!

10 lipca 2026
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Odpowiedź od Ekoflow Ltd

Hi Melanie, thank you for your kind words in this review. We appreciate it highly and it will get passed on to the team. We look forward to servicing the tank in the future. All the best!

Oceniono na 3 z 5

Routine Service Visit

Engineer turned up on time and was very polite and helpful. Cost of service for 45 minutes at best is very high in my opinion.

9 lipca 2026
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Odpowiedź od Ekoflow Ltd

Hi Rawdon, thank you for your feedback and we will take this into consideration. Your kind words will be passed on to the engineer. All the best.

Oceniono na 5 z 5

From booking to emptying everything was…

From booking to emptying everything was seamless. Ben who arrived on the day was so friendly with great advice, super efficient and quick. Highly recommended

7 lipca 2026
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Odpowiedź od Ekoflow Ltd

Hi Lucy, thank you for leaving this generous review we appreciate it. Your kind words will get passed on to the tanker driver. We look forward to emptying the tank next year!

Oceniono na 1 z 5

Terrible company! Avoid!

This company are nothing but rip off merchants. They came out to my house to 'quote' me for a new system. The quote came back 3 times as much as anyone else so they thought they'd be clever to try and rip me off. They then had the cheek to invoice me for coming out to look at the system and tried to pass it off as a service. Too round it off, they have harassed me for payment on WhatsApp and email and sent me childish debt collection notices. I strongly advise you against using this company.

11 maja 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Richard,

We're sorry to hear that you're dissatisfied with your experience.

To clarify the situation, the appointment booked through our live chat was agreed and confirmed as a service, not a visit to provide a quotation. We have shared the transcript of the live chat with you, which confirms the service that was booked.

Following the visit, our engineer completed the service and provided a service report, along with a quotation for the remedial works identified during the inspection. We have since resent both the service report and the remedial quotation for your reference.

Our invoice relates solely to the service that was booked and carried out. Any payment reminders sent by WhatsApp, email, or post were standard communications regarding an outstanding invoice and were not intended to cause offence.

We always aim to be transparent about the services we provide and are happy to discuss any concerns directly should you wish to do so.

Oceniono na 5 z 5

Great service and excellent technical…

Great service and excellent technical support given by Elijah, fantastic

6 lipca 2026
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Odpowiedź od Ekoflow Ltd

Hi Martin, I'm pleased you are happy with the service and thank you for your kind review this message will be passed on to the engineer.

Oceniono na 5 z 5

What a great company

What a great company. They weren't the cheapest nor the most expensive but certainly the keenest with a real focus on customer services. There were a few challenges on the job, all sorted out with a common sense approach and a smile on the face. You know they care when the boss gets dressed up to do the heavy lifting. Well worth using. They won't be a disappointment and you get what you pay for in my humble opinion.

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od Ekoflow Ltd

Hi Alan, thank you for leaving this kind review. We appreciate the feedback given and are pleased the install turned out successful even given the challenges. We look forward to service and emptying the system in the future. All the best!

Oceniono na 5 z 5

Great Service

I had an issue with my drainage and Ekoflow resolved the same day! Danny who came was brilliant. I would highly recommend Ekoflow and the team

3 lipca 2026
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Odpowiedź od Ekoflow Ltd

Hello, thank you for leaving this review, your kind words will be passed on to the engineer. All the best!

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