Ede & Ravenscroft Recenzje 

2494
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The experience went a level ahead given that the delivery was made on time and the staff was extremely kind and caring with their approach This would indeed go down in my memory lane. I Would also l... Zobacz więcej

Oceniono na 5 z 5

The older gentleman who helped me put on my gown and cap and secure them in place was lovely. He was respectful and cheery. We were all checked at least 3-4 times before the graduation ceremony. The a... Zobacz więcej

Oceniono na 2 z 5

really expensive, like way above a students budget, and we werent told we had to save for the graduation until a month before so i had to skip meals to afford it, when I was talking to the woman I pai... Zobacz więcej

Oceniono na 5 z 5

I recently graduated, and unfortunately lost a sentimental pin that I had left attached to my gown. I contacted the company, and received a phone call where Ede and Ravenscroft told me they had found... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 94% z negatywnych recenzji

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4,0

Wszystkie recenzje

(2494)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 250

Napisz recenzję
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Oceniono na 5 z 5

Brilliant service

Brilliant service

23 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear K.Shah,

Thank you so much for your lovely feedback. We’re delighted to hear that we were able to help and that you had a positive experience. Your kind words are greatly appreciated!

Kind regards,
Mia

Oceniono na 4 z 5

Lovely, quality robes for graduation, although expensive.

Lovely robes for graduation. Fit perfectly and the quality is great. My only disappointment is how steep prices are for the amount of people hiring robes and that it is a necessity. Surely they can be reduced to help students who already have university debts to pay.

13 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Rachel,

Thank you for taking the time to share your feedback with us. We truly appreciate your comments and the opportunity to improve.

Best regards,
Mia

Oceniono na 5 z 5

Just about perfect!!

Just about perfect!!! E & R staff were lovely… helpful, understood the significance of the day for me and good humoured. Big part the experience. 👍👍

31 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Paul,

Thank you for taking the time to share your feedback about our staff. We truly appreciate your kind words. Your feedback means a great deal to our team.

Best regards,
Mia

Oceniono na 5 z 5

The staff were lovely and the woman who…

The staff were lovely and the woman who dressed me in my robe really eased my nerves of walking across the stage. She was so friendly and smiley and congratulated me. So lovely

29 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Florence,

Thank you for taking the time to share your feedback about our staff. We truly appreciate your kind words and are pleased to hear about your positive experience. Your feedback means a great deal to our team.

Best regards,
Mia

Oceniono na 5 z 5

The staff was very welcoming and from…

The staff was very welcoming and from start to end they were all on their toes. If it wasn't for them, then we students would be really confused.

30 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Nihira,

Thank you for taking the time to share your feedback about our staff. We truly appreciate your kind words and are pleased to hear about your positive experience. Your feedback means a great deal to our team.

Kind regards,
Mia

Oceniono na 5 z 5

Post and out of stock clothing

Post and out of stock clothing
While ordering my academic clothing for LSE graduation, my size was not available and I was living abroad. Thanks to their customer service, they were able to find a fit clothing for me and ship it abroad at short notice.

22 kwietnia 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Victor,

Thank you so much for your lovely feedback. We’re delighted to hear that we were able to help you receive your academic dress.

Best regards,
Mia

Oceniono na 5 z 5

Fantastic customer service

I recently graduated, and unfortunately lost a sentimental pin that I had left attached to my gown. I contacted the company, and received a phone call where Ede and Ravenscroft told me they had found it and consequently would send it out with Royal Mail, 48 hours tracked. I am delighted, and extremely grateful to the company for the speed and professionalism they demonstrated. Would recommend, fantastic team.

20 sierpnia 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Isabel,

Thank you so much for your lovely feedback. We’re delighted to hear that we were able to help and that you had a positive experience. Your kind words are greatly appreciated!

Kind regards,
Mia

Oceniono na 3 z 5

Dirty Robes

The staff were lovely and the actual robing/derobing was easy enough but the robes were dirty! The first robe they gave me was dirty so they replaced it with one that was only slightly dirty. Multiple people had the same problem. However, the staff were very lovely... you'd just expect spotless wear for how much money you're spending.

16 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Graduate,

We sincerely apologise for the condition of the gowns you received. This is certainly not the standard we aim to provide, and we are sorry for the disappointment this may have caused.

We would appreciate the opportunity to look into this further and address your concerns appropriately. Please contact us directly at cs@academic-services.co.uk with further details so that we can escalate this with the relevant team.

Kind regards,
Mia

Oceniono na 4 z 5

Information sent by email was not clear…

Information sent by email was not clear and misleading. Hard to communicate with them since it is not part of your actual university, so they do not have the correct information sometimes. The day of they were very nice on site.

30 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Daniela,

We sincerely apologise for any miscommunication and any inconvenience this may have caused. We will take your feedback on board and work to improve our communication and processes moving forward.

Thank you for taking the time to share your feedback with us. We truly appreciate your comments and the opportunity to improve.

Kind regards,
Mia

Oceniono na 4 z 5

Gown hire was simple and easy

Gown hire was simple and easy. Their staff were efficient and friendly making the whole process swift!
Prices are expensive is the only reason for reducing a star

31 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Graduate,

We sincerely appreciate your feedback and will pass on these comments to our staff from the day.

Kind regards,
Mia

Oceniono na 1 z 5

If I could I would give it a zero!!

If I could I would give it a zero!!! They yanked my head and force fitted me into this gown. I had wanted a detail done differently and they just rudely disregarded my small request. Rough handled on a very special day, made me feel horrible!!!

31 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Kaya,

We are sorry to hear about your experience, and we appreciate you taking the time to provide this feedback. This is certainly not the level of service we aim to deliver, especially on such an important occasion.

We would like to look into the concerns you’ve raised. So that we can investigate this fully and assist you directly, please contact us at CustomerServicesManager@edeandravenscroft.com
with your order details.

Thank you again for bringing this to our attention — we hope to resolve this for you as quickly as possible.
Kind regards,
Mia

Oceniono na 5 z 5

Great service well organised

Great service well organised

29 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Graduate,

Thank you for sharing your feedback, we hope you had a great day!

Kind regards,
Mia

Oceniono na 3 z 5

Got handed out the wrong gown

Got handed out the wrong gown. I It said master’s in the order, but I realised I got a different one than my cohorts. Turns out the master’s one has coloured sleeve. I am very disappointed as I don’t know the difference until I got seated in the hall.

Otherwise, great staff and quality.

31 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Fara,

Thank you for your feedback, I am deeply sorry to hear you had received the incorrect gown. If you could please contact me further on cs@academic-services.co.uk we can look into this further.

Kind regards,
Mia

Oceniono na 5 z 5

Seamless hiring experience

I had a seamless experience hiring a gown from Ede and Ravenscroft for my graduation at King's, and this is my second time hiring from them with no issues. Highly recommended!

30 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Paul,

Thank you for your feedback and for sharing the happiness of your graduation day with us.

Best regards,
Mia

Oceniono na 5 z 5

Excellent professional service

Excellent professional service. Well organised. Though there were many graduates, there was very little waiting for receipt or return and the gowns were in excellent order.

29 lipca 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Paul,

Congratulations on your graduation! Thank you so much for your wonderful feedback, and we hope you had an amazing day!

Kind regards,
Mia

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