Echovita Recenzje 

132
Wynik TrustScore: 1.5 na 5

1,7

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Zero review. You took my mother’s obituary and completely changed it from the heart and care that was put into the original one. What a disgrace of a service. TAKE IT OFF YOUR WEBSITE IMMEDIATEL... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This is a ZERO rating. You are as bad as the hit-n-run driver that killed my sister. You posted her obituary without the family or estates approval in an attempt to monetize her death. Don't give me... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Seems they hired someone specifically to weigh against the storm of negative reviews, as every single negative review met with a 'what were doing is not illegal' explanation. Most companies who opera... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I for one am thrilled you posted my loved one's obit. It was removed from Dignity and I appreciate you putting it back up. Not sure who wrote the obit but I had to laugh because it was obviously som... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(132)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I could order a meaningful bouquet…

I could order a meaningful bouquet within my price range all from the comfort of my workstation. I also liked that I did not have to worry about delivery as there is a process in place between the florist and the funeral home which made things super convenient.

15 stycznia 2024
Opinia niezależna
Oceniono na 4 z 5

Somewhat Disappointed

I made two orders. One was delivered and one was not. This was first time using the service from the site recommended by the funeral home links. Therefore would have been nice if the delivery had been seamless.

10 stycznia 2024
Opinia niezależna
Oceniono na 2 z 5

Flowers not deliverable

Flowers were ordered through the site because it was on the funeral home's website with the departed individual's information. The order was placed after about 2 days I received an email of cancellation. I'm not sure if there is any fault to be rendered, but the occasion made it more disappointing. It is a bit disheartening to go through the whole process of ordering online and then having it cancelled. A telephone called would have been a more professional touch.

2 stycznia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Blooms Today may have attempted to reach you by phone, but if you don't answer, they send an email. If the local florist assigned your order comes across an issue and cannot fulfill your order, the customer is notified and the order is cancelled if it cannot be re-assigned to another florist.

Oceniono na 1 z 5

Be mindful this is an independant obituary site

tHERE IS NO WAY TO CONTACT THE COMPANY BY PHONE OR EMAIL WITHOUT GIVING YOUR PERSONAL CONTACT INFO. I NEVER SAW MY MESSAGE ON THE ACTUAL FUNERAL HOME SITE. NEVER SEND NOREPLY EMAILS AND ALWAYS LEAVE A WORKING PHONE NUMBER. OTHERWISE, YOU CANNOT BE CONSIDERED TRUSTWORTHY AT ALL.

13 grudnia 2023
Logo Echovita

Odpowiedź od Echovita

You can contact us via email as per our contact us section. Of course, you'd need to provide your name and email address, otherwise, how can we respond to you? Messages left on Echovita are left on Echovita, not the funeral home's website. That is an assumption you made. Our support is via email only. The only no reply emails we send or welcome emails, and notification emails.

Oceniono na 1 z 5

The flowers I ordered were absolutely…

The flowers I ordered were absolutely not the same as the flowers that were delivered

2 grudnia 2023
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

If that's the case, please contact us directly regarding your order. We have a 100% satisfaction guarantee policy with our partner, Blooms Today. Thank you.

Oceniono na 1 z 5

Preyers for profit of deceased loved ones.

I already wrote a review for Tribute.com. The same goes for Legacy.com and Echovita.com.
I only hit 1 star because nothing less was available that would allow me to give a review. These are leach company that take obituaries from legitimate funeral homes' sites and post them on their own sites to profit from. The obituary is often inaccurate and they are trying to sell trees, etc without permission/authorization from their families. They just did this to us on the loss of my 14 year old grandson. Our funeral director has made several attempts to stop this, but always hits a dead end. I have warned everyone we shared our obituary with, and I am writing a letter to the Secretary of State.

13 października 2023
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Billie,
Echovita is a free online obituary and memorial page platform that informs society of who has passed away. We either further share the basic facts of publicly available obituaries, as is legal, or families and funeral homes post complete original obituaries to our platform directly. Obituaries are not often inaccurate on our website, and if we are advised of an error, we make the correction immediately. We are terribly sorry for your loss, and if you purchased something from our website and are not satisfied, please contact us directly via email and you will be provided a refund. I would like to add that Echovita shares any profits made from sales with the family, which they can claim via our solidarity program. Thank you.

Oceniono na 1 z 5

their paid services Do not exits in Canada

Paid for Services do not exits
Their obituary was confiscated and reprinted from bits and pieces swiped from the net. Echovita’s obits have nothing to do with the bereaved family nor placed there by the funeral home. I am trying to get two payments refund: a lit a candle order, and a tree planning tributes cancel for full refund total paid $78. these service do not exits in Canada

5 października 2023
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Karen,
If you have already contacted us directly via email on our website, then I'm sure this has already been resolved. I would like to address some of your false statements. There are 3 ways obituaries can be posted on our website. We either further share basic facts of publicly available obituaries, the family posts their loved one's obituary on our website, or the funeral home posts their obituaries on our website via our affiliate program. Also, you claim that lighting candle and planting trees doesn't exist in Canada, which is not true. The virtual candles are posted and shown directly on the obituary page. At the time of your purchase of memorial trees, as stated on our website, memorial trees could only be planted in The United States. This was stated on every page regarding memorial trees and in our FAQ section. However, we have recently added the option for memorial trees to be planted in Canada and our website has been updated. Thank you.

Oceniono na 1 z 5

Ripped me off $29 to have an eternal…

Ripped me off $29 to have an eternal candle lit for my son’s sudden death! Reporting to the police for fraud. Preying on those bereaving.

10 listopada 2022
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Tutu, Echovita didn't rip you off. If you made the choice to light a virtual eternity candle that remains lit forever on the obituary page on our website, that was your choice. Simply leaving a condolence messages, is of course, free. If you were unhappy with your purchase, you could have contacted us directly via email for a refund. If you contacted us within 120 days of your purchase, then I'm sure it has already been refunded. Thank you.

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