Echovita Recenzje 

132
Wynik TrustScore: 1.5 na 5

1,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Zero review. You took my mother’s obituary and completely changed it from the heart and care that was put into the original one. What a disgrace of a service. TAKE IT OFF YOUR WEBSITE IMMEDIATEL... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This is a ZERO rating. You are as bad as the hit-n-run driver that killed my sister. You posted her obituary without the family or estates approval in an attempt to monetize her death. Don't give me... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Seems they hired someone specifically to weigh against the storm of negative reviews, as every single negative review met with a 'what were doing is not illegal' explanation. Most companies who opera... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I for one am thrilled you posted my loved one's obit. It was removed from Dignity and I appreciate you putting it back up. Not sure who wrote the obit but I had to laugh because it was obviously som... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(132)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Shameful business practices that take advantage of vulnerable people

When we lost our uncle, the family created a page with a personalized obituary on the Dignity Memorial website. Less than a week later we found an unauthorized obituary, along with links to buy flowers, light a digital candle (for a fee of course), or plant trees in his memory. The link to the fake obituary was also posted to Facebook.

This has confused several family members, as they believed the Echovita page was the official page created by the family. At least one person spent $60 planting trees believing that this was asked for by the family.

If you create an account and attempt to reply to the person who mistakenly spent money on their website, it will show your comment as posted. However, once you log out and check again, no comment exists. They know what they're doing and it's absolutely shameful.

They claim to be providing a social service by sharing public obituaries, but they aren't simply sharing the obituary. They are making requests for money and only "sharing" the commission with the family if they happen to discover the page and claim it. If the family wanted to work with Echovita they would have utilized it in the first place. If Echovita wanted to be an honest business, they would have contacted the family first. They didn't and their intentions are obvious.

We've made several requests to remove the page and have yet to receive a reply.

1 listopada 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Jessica,
The obituary was removed this morning at 8:00a.m.. The reason you didn't see your reply posted on the obituary page is because we have a filter, which detects inappropriate language within messages, which we then have to further review before it is posted online. That is why you didn't see your message posted immediately. Only 1 order of memorial trees was made, which we have cancelled and refunded. We do NOT make requests for money, so that is false. Echovita doesn't ask for, nor accept donations of any kind, and if the original obituary mentioned where donations are suggested by the family, we provide that information, so that people are aware.
We further share basic facts of publicly available obituaries, which is completely legal. All purchases, which can be made on our website are legitimate and we put aside 50% of all commission for the family, which they can claim. We have no way of contacting the family ourselves to inform them of the obituary that has been created on our website, however, we do not hide and can be found with a simple online obituary search. When we work with funeral homes directly, the families are aware of their loved one's obituary. We are an honest business and we make it easy for families to choose to post the complete original obituary, make changes to their loved one's obituary, or remove the obituary.
We are sorry for your loss.

Oceniono na 5 z 5

I have used them twice and am very…

I have used them twice and am very happy with the quality and the beauty of the arrangement - the heart shaped with white flowers smaller standing one. i will continue to use Echovita when the need arises. The flowers were delivered timely and they got my whole very lengthy message on the card. Easy to use and great experience.

17 września 2024
Opinia niezależna
Oceniono na 1 z 5

Thoughts & Prey-ers

Paco is at it again!
After getting sued for his website "Afterlife" Pascal "Paco" Leclerc has replaced it with the new and improved ""Echovita" where they copy information from legitimate obituaries, throw it through what I can only imagine is the b*stard child of a blender and chatGPT, and spit out garbage to entice grieving people to buy flowers, light a candle etc. Learning from his previous lawsuit* and the complete lack of legislation surrounding abhorrent sites like these, no photos are posted. Because he's nice like that (no really it's because he needs permission for that) But they'll use you for site traffic and hope you click on the ads and maybe even "send flowers" and who is kidding who. Is anyone checking up to see if they actually get delivered? No. The rest of us have class. Take notes Paco. (They use Blooms Today for flower orders. Look up their rating and reviews and draw your own conclusions.)
Oh no! Flagged for defamation! Everything in this review is also public information, so go on. The Bereavement Authority of Ontario warns the public about this** It's cute how you instantly defend your vile practices. You are making money off the deaths of people whose loved ones did not choose you. Legal or not, it's disgusting, and no matter how much you defend it, you know it's true. And you still do it. Your morals have receeded further than your hairline. I have proven my allegations with credible sources. My review is true and well informed. Compare it to the "favorable reviews" that seem to pop up quite quickly after a negative review has been posted. Interesting.
* Trustpilot does not allow links, please Google "Afterlife obituary piracy" where you will find news articles from Global news and the Globe and Mail reporting on the $20 million lawsuit which names Paco Leclerc
** The Bereavement Authority of Ontario has a notice on their website specifically naming Echovita and describing their practices

13 września 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

This review has been reported for defamation. Personal information and public information are completely different. Personal information cannot be found with a simple internet search. Echovita has no affiliation with Afterlife. Our partner for flowers insures flower orders are delivered, as well as, the guaranteed satisfaction of these orders. Customers are notified if an issue arises with the fulfillment of a flower order. Any flower orders that are not delivered or delivered late are refunded. Any unsatisfactory deliveried for flowers are handled on a case by case basis redulting in either a partial refund or full refund. You also mentioned no photos are posted, which is half correct. We don't post photos unless they are approved by the funeral home or added by the family and friends of the deceased directly. You resort to using insulting language to support your false allegations, which only shows how uninformed and wrong you are.

Oceniono na 5 z 5

Beautiful flowers

Fast delivery & the flowers offered are beautiful! The ease of use is wonderful!

19 sierpnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Thank you! We appreciate your feedback!

Oceniono na 1 z 5

No option for zero stars? - Shame!!

No option for zero stars?
My family is being victimized with an edited version of the original obituary. They re-wrote the obituary which is full of grammatical errors and incorrect information. I sincerely hope our friends and family don't purchase anything linked from this unethical site!! I've requested for the obituary to be taken down and I hope they comply.

23 sierpnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Cathy,
We're deepy sorry to hear you feel victimized by us further sharing the obituary announcement on our website. We sincerely apologize for any errors. We only rewrite the obituary because we can't post the original obituary without the family's permission, which is why there is a button on each obituary page to authorize the posting of the original. If you already requested the removal of the obituary, then it has already been removed. Kind regards.

Oceniono na 1 z 5

What Joy H said

What Joy H said. This website takes obituaries and republishes them using different wording then asks people for flowers. Do not trust this website. May karma absolutely come for you echovita. This is low.

21 sierpnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi,
Another false review, and of course, no name provided. To start, Echovita is not a scam. Do we use different wording when further sharing obituary information? Yes, why? Because we operate legally, so we don't post the complete originaly obituary without either the family's or funeral home's permission. There is a button on each obituary page to allow family's to give thei authorization for us to post the original obituary, as well as, a button to edit the obituary, and a buttom to remove the obituary. Do we ask people to send flowers? No, but we offer the opportunity to send flowers easily, via our website. Do ask for donations? NO. We don't even accept donations. If the family suggested donations, then we share that information and provide the link for people to make a donation on the appropriate website. If the family requested no flowers, or mentioned that people may donate to a charity or cause in lieu of flowers, then the obituary states that and we activate a pop-up message that appears if someone were to click the flower button to remind them of the family's wishes. We also deactivate the flower button when requested to do so. For religions that don't accept flowers for funerals, there is no option to send flowers on the obituary page. Your review has been flagged for defamation.

Oceniono na 5 z 5

Pleasantly Surprised

I was worried after reading some of these reviews, but our plant arrived on time. It was also absolutely beautiful, healthy, and much larger than I expected. The family was very happy with it.

19 sierpnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Christy,
Thank you for your feedback. We very much appreciate it and we are pleased to hear the family was very happy with it.

Oceniono na 1 z 5

The flowers were delivered to wrong address

The flowers were delivered to Birmingham to my home address not the Funeral home 2-1/2hrs away 704 Perryman Road which was clicked on the website??? Maybe a quick call would have cleared up any confusion?
For $175+... Also the wire stand that holds the flowers - appeared to be reused a number of times. It was bent and not painted and scratched up.

10 sierpnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Rich,
The reason the flowers were delivered to your home address is because that is the address you provided as the delivery address. We, nor our partner, Blooms Today, are responsible for this, nor would either of us, call you to confirm that the address you provided is correct. Flowers can be ordered from our wesbite to home addresses, since the customer either clicks the service they want the flowers delivered to or they provide a delivery address themselves. We understand this is unfortunate, however, this was your error.

Oceniono na 1 z 5

Apparently the flowers were never…

Apparently the flowers were never delivered.

27 lipca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Ben,
Please check your spam for a delivery confirmation from Blooms Today. If you didn't receive one, please call Blooms Today at 1-800-522-8707. If your order wasn't delivered, or was delivered late, you will receive a refund. Thank you.

Oceniono na 1 z 5

Horrible

Horrible. The day before the funeral, I was told my order could not be filled and offered no other alternative. Our family did not have flowers or a message to our aunt and cousins. I AM EXTREMELY DISAPPOINTED.

12 lipca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Suzie,
We're terribly sorry to hear about your experience. When something like this happens there are only two options, which is to receive a refund or to have the flowers delivered to another address, which could be the family's home address, if you have it.

Oceniono na 2 z 5

It was convenient but failed

It was convenient but failed. I selected the option to send flowers while reading my cousin's obituary since it already had the info. Once I selected the item to send it said it had participating florest in the area. After I placed the order, my credit card company notified me of an international transaction which I wasn't aware of before placing the order. A few hours later I received an email that they we not able to complete the transaction and gave me the option to get a refund which only took a few days to post back to my account. Fortunately, I was able to search online for a florist there in time for the funeral and got a nicer plant set for less money.

2 lipca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi,
It is stated both on our website directly beneath the "Place order" button and on your receipt that some U.S. residents may be charged an international transaction fee depending on their credit card's terms and agreement. Echovita is based in Canada, however, we are an obituary website that serves both The United States and Canada. Each flower order is assigned to a local florist via our partner, Blooms Today.

Oceniono na 5 z 5

Great service.

The arrangement arrived as scheduled and was well done. I received a notification when it was delivered. The service was great.

22 czerwca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Denise,
We are happy to hear everything went well with your order. We appreciate your feedback.

Oceniono na 1 z 5

This company needs to be taken down

This company needs to be taken down. They made up their own obituary, completely inaccurately, which listed my child, as the child of our beloved, passed away friend. In so doing, this could have hurt the feelings of her true family. Scum like this, does not belong on the internet. The ACTUAL funeral home will remedy this for her family. But this is disgusting, hurtful, and pointless. As it truly helps no one. When someone you love passes away, the last thing you need, after the family has to pay for an obituary, is to see some hack of a company make up their own obituary using AI, and misinformation, to list family genealogies and relatives incorrectly. This website either needs to directly source and repost original content, or disband entirely. Nothing in the middle. Absolutely terrible.

7 lipca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

We sincerely apologize if there was an error regarding an obituary. We checked our emails and you, Matthew Wallace, have never contacted us directly, so we have no idea which obituary this is regarding. We understand the importance of obituaries and correct information. We make any necessary corrections or removals when contacted. As humans, we can make mistakes sometimes.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej