Zero review. You took my mother’s obituary and completely changed it from the heart and care that was put into the original one. What a disgrace of a service. TAKE IT OFF YOUR WEBSITE IMMEDIATEL... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a ZERO rating. You are as bad as the hit-n-run driver that killed my sister. You posted her obituary without the family or estates approval in an attempt to monetize her death. Don't give me... Zobacz więcej
Reakcja na opinię
Seems they hired someone specifically to weigh against the storm of negative reviews, as every single negative review met with a 'what were doing is not illegal' explanation. Most companies who opera... Zobacz więcej
Reakcja na opinię
I for one am thrilled you posted my loved one's obit. It was removed from Dignity and I appreciate you putting it back up. Not sure who wrote the obit but I had to laugh because it was obviously som... Zobacz więcej
Reakcja na opinię
1,7
Bardzo słaba
132 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Zero review
Zero review. You took my mother’s obituary and completely changed it from the heart and care that was put into the original one. What a disgrace of a service. TAKE IT OFF YOUR WEBSITE IMMEDIATELY, NOT IN THREE BUSINESS DAYS.
A shameful, disgraceful service. We want our official guest book signed. Not this disgusting hijacked one. We don’t want people to spend money on crap from your site. If people want to donate, forget candles, we want cancer research.
I am livid with this nasty, disgraceful scam.
Update. The response is terrible. Reach out to the family and ask if they want assistance in reaching a larger circle. The original obituary is sufficient. Lay off it.
18 lipca 2026
Opinia niezależna
Odpowiedź od Echovita
Hi,
Echovita doesn't post original obituaries without the family's permission, which is why each obituary page that is not the original has a button to "Authorize the original," which the family can click to give us their permission. By default, when a removal request is submitted, we say that it can take up to 3 days, not business days. This is due to the chance of volume, holidays, hours of operation, etc. However, most likely the removal request was approved within 24 hours, which is our typical response time, if not, almost immedaiately when submitted during our hours of operation. The service we offer is in addition to the service offered by the funeral home to further aid the purpose of an online obituary, which is to inform the public that a loved one has passed, and we do this for free.
Echovita is not a scam. If the original obituary said that the family prefers donations to a specific cause or charity, then we always share those details in the obituary we post and if anyone were to click on one of the sympathy gift options we provide, they will receive a pop-up that reminds them of the family's wishes and we ask them if they want to proceed. Echovita doesn't accept any donations.
Thank you,
Echovita support
This is a ZERO rating
This is a ZERO rating.
You are as bad as the hit-n-run driver that killed my sister. You posted her obituary without the family or estates approval in an attempt to monetize her death. Don't give me bullshit about wanting to give the family "more support during this time", because all you've done is create more pain for the family in realizing there are people out there preying on a family's loss who don't care about the person they lost...again, any more than the driver that ran her down and fled the scene. Man up and put your phone number on your website if you aren't scamming people at the worst time of their life.
9 lipca 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Michelle Cutler,
Please accept our condolences for your tragic loss. We assure you we don't prey on a family's loss. We have a solidarity program that gives back to families and we always share any donations information when included in the original obituary, so that our user's are aware of the family's wishes. When there is information about donations, we activate a pop-up when the flower button is clicked to remind the visitor of the family's wishes before they are able to proceed. Echovita doesn't accept any donations.
We truly want to help families by creating a platform that is both useful and free. We are similar to Facebook, in that, as a tech company, there is no phone number. Since everything is based online, we are able to respond and act quickly when contacted directly through our website via email.
Sincerely,
Echovita support
I for one am thrilled you posted my…
I for one am thrilled you posted my loved one's obit. It was removed from Dignity and I appreciate you putting it back up. Not sure who wrote the obit but I had to laugh because it was obviously someone who did not know him. But I am not upset, it was sweet and I appreciate it. Thank you
9 lipca 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Patricia,
We very much appreciate your feedback. As a family member, you may make changes to the obituary and partake in our Solidarity Program.
If you have any questions, please contact us at support@echovita.com . We'd be happy to hear from you.
Dedicated damage control employee...interesting....
Seems they hired someone specifically to weigh against the storm of negative reviews, as every single negative review met with a 'what were doing is not illegal' explanation. Most companies who operate legally do not have to hire an employee to publicly repeat that fact.
Response: 1.6 average rating. Your company has more to do with this than i do. Are you making yet another false claim that my negative reviews are false? You can leave me a review if you wish;)
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Echovita
Hi scott kovacs,
You are a known reviewer going around all the review websites leaving negative false reviews about many companies. When false allegations and defamatory statements are left, any company who wants to protect their reputation and provide the truth would respond, which is exactly what we do as do others.
Stolen Obituary
Stole the obituary and because of initial publishing errors, amplified the mistake to also include the incorrect place of passing. Wrong date and wrong place and NO permission.Then have the nerve to say they are "Honouring the deceased" while they take 3 days to take down their erroneous AI composed drivel. Should be illegal. They are already immoral-causing extra grief.
Update: So I informed Echovita that the error was not due to a funeral home. They can't even get their investigation into errors right! There is Petition e-6997 brought to House of Commons in Nov, 2025. Canadians need to support this to make businesses of this kind, illegal. This is AI at some of its worst and remains in my opinion, unethical.
Update 2: Ok- one more time- the error was made by the newspaper re date of passing. You amplified that. No where in the online version did Brandon appear associated with the place of passing. Your AI trolling picked up that it was published in an online version of the Brandon Sun. There was no funeral home involved in any of this.Check your email from earlier. Disgrace -which we must as a country strengthen protections from unethical trolling for profit. Contact your MP's folks- and mention petition e-6997.
Update-To Conclude: And Thank You for self declaring how your unethical practice of publishing information without VERIFICATION from the author first leads to increased harm. The newspaper is the the publisher,not the author. The newspaper (and for that matter a funeral home), enters into a contract with the author. And Echovita is not a contracted publisher by the author, just an unethical AI scraping excuse for a business. Done!
16 czerwca 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Louise,
We understand you're grieiving and we are very sorry for your loss. It's unfortunate the Winnipeg Free Press published the initial errors, which is why what we had posted also included those errors. You mentioned that we also include the incorrect place of passing, however, the city the obituary is categorized under doesn't always represent the city of passing. If you click the small white question mark next to the city, it explains what that city represents, and in this case, it represented the location of the funeral home. If the original obituary doesn't say where the deceased resided or passed away, we use the city of which the funeral home is located.
What Echovita does is moral because we are further aiding the purpose of an online obituary, which is to inform the public that a loved one has passed and to create support for families. Echovita does this for free and the family has the choice of adding to the obituary page, authorizing the original obituary, or removing the obituary. When we receive a removal request, our system automatically says it can take up to 3 days depending on when the removal request is submitted, however, typically removal requests are approved within 24 hours.
Update: You, yourself, stated "because of initial publishing errors, amplified the mistake..." the Winnipeg Free Press was the initial publisher.
Thank you,
Echovita support
This company hijacked an obituary of a…
This company hijacked an obituary of a relative! Made changes that are not our "words". They dont know our loved one!!!! We only wanted the obituary on funeral home website not in a public format! We could have paid for the real obituary to be published if thats what we wanted! This is an invasion of privacy on a level we did not expect!
12 czerwca 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Miriam,
Echovita further shares the basic facts of publicly available obituaries uwing our own words. Families can make changes to their loved one's obituary, authorize the posting of the original obituary, or remove the obituary. It is their choice. You stated you only wanted the obituary on the funeral home's website, not in a public format, however, the funeral home's website is public, not private, therefore, we didn't invade your privacy. You also stated you could have paid for the real obituary if that is what you wanted, however, your family most likely paid the funeral home to publish it on their website. Echovita, however, is free.
Unprofessional and Shady
I had to ask twice for this company to remove my uncle’s incorrect obituary. They refused both times and both responses were unprofessional at best and exceptionally unkind to a mourning family member. Finally, I had to help my elderly, grieving father request the removal as they wouldn’t accept my request on his behalf, despite having the same family name and being listed in the original obituary. Shady and really disrespectful to those who have lost loved ones.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Courtney,
There are reasons we didn't approve your removal requests, so we'd like to add some clarity. Also, the obituary was not incorrect. The details we shared were correct.
The first removal request you submitted said, "My uncle is not dead. Please remove." We responded and provided you with proof that the deceased is, in fact, dead, and we provided you with the link to the original obituary published on the funeral home's website, and we said, perhaps, your uncle was someone with the same name, and we refused the removal request because clearly there was some confusion on your end.
Your second removal request said, "our family would like my uncle's obituary removed, but the relationship you entered was "nibling"." At that point, there still seemed to be some confusion on your end and we couldn't prove your relationship to the deceased because your name wasn't included in the obituary, however, there were several other names included in the obituary. We responded by providing you with that explanation and said that if the family wanted the obituary removed, then someone named within the obituary must submit the removal request.
As soon as your father submitted the removal request, we approved it. We were never disrespectful to you. We provided you with the facts and logical reasoning, as we should. Again, your name was NOT listed within the obituary as you stated, and the obituary was NOT incorrect as you stated.
Here is the link to the obituary on the funeral home's website for proof that your name was not included: https://www.dignitymemorial.com/obituaries/bowie-md/alan-claytor-12795550 .
Thank you,
Echovita support
This should be zero stars
This should be zero stars. This site stole my mom’s obituary WITHOUT consent. I will not be sending an email, I need a customer service line. There’s no reason that my mom’s obituary should be on a website from Canada and I live in California. This is NOT okay to do to families that are grieving for you all to make money from our loss. This is disgusting. Any obituaries on there need to be deleted. Shame on you guys
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Tiffany LaRue,
Many websites although created in its origin country serve multiple countries. Yes, Echovita is an obituary website based in Canada that serves Canada, The United States, Australia, and New Zealand.
Echovita centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge.
We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.
If you'd like us to remove your mother's obituary, please contact us via email or click "Report" on the obituary page.
Kind regards,
Echovita support
Somehow an obituary has appeared for my…
Somehow an obituary has appeared for my Aunt on your platform without our family’s prior authorization or knowledge. What’s written makes no sense. I hope no one falls for this “light a candle” bs. Shame on you.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Elizabeth,
We processed your removal request this morning. When obituaries are posted on the internet, we further share the basic facts using our own words to inform society if who has passed away. We do this to create as much support as possible for the family. It is not bs. Families can make changes to the obituary, authorize the posting of the official obituary, or remove the obituary. Thank you.
Name found on candle.
RE: I don't know how this started. Just that while I was looking on different obituaries online, The name Kirk *** D**** showed up for Olympia WA. who I was looking for. So I bought a lit candle at $7.99 + $0.14 so that is $8.13. I was confused what happened to the candle after the page left the screen.
30 marca 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Kevin Davison,
We searched our records for any orders from Kevin Davison, and there were none. Also, no one named Kevin Davison has sent us an email, which is typically the first thing someone would do if they had an issue with an order. So, we investigated further by searching for obituaries for people with the last name Davison. The first obituary that pops up in our listings was for Kirk Edward Davison and "Kevin" lit a 30 day candle, which appears directly on the obituary page here: https://www.echovita.com/us/obituaries/wa/tumwater/kirk-davison-21300025 (you can copy and paste the link into your browser and see for yourself). You claimed you received a message to make sure the purchase was from you. That is because Echovita is a Canadian company, but we have obituaries from both Canada and The United States, so some credit card companies may recognize it as a foreign transaction. Our website does not have a sign in page to view obituaries, so your statement that there was one and you couldn't access the page is not true and anyone can see that by simply visiting our website. Lastly, you stated that we charged you money daily, which is also not true. You were charged a one time payment of $7.99 on March 30th. If you'd like to discuss this, please contact us directly at support@echovita.com . We'd also appreciate it, if you either changed or removed your review since it is not true. Thank you, Echovita management.
Grief is not raw material for monetization.
In my experience, Echovita operates a parasitic business model. It aggregates and republishes obituaries without meaningful consent and layers monetization onto that content…profiting from grief it did not create or steward. It’s found a legal loophole by rewriting to avoid copyright infringement. Presenting obituaries with similar information (not always accurate) written personally as if by a family member. This is not a neutral memorial service…it is a commercial intermediary inserting itself into moments of loss for financial gain.
The lack of transparent consent mechanisms is deeply troubling. Families navigating bereavement should not discover that a loved one’s obituary has been re-written on a third-party platform designed to generate revenue (which is listed in the millions in 2020 on google). The structure of the model allows monetization to occur without families’ knowledge or explicit authorization. That dynamic is opportunistic and ethically indefensible.
Platforms operating in end-of-life spaces carry a heightened duty of care. A consent-deficient, extraction-based approach that capitalizes on vulnerability falls WELL below that standard.
Response to your follow up echovita management
***I didn’t mean to write eulogies in the review. My apologies. You don’t write eulogies.
Thank you for clarifying your terminology.
My concern remains straightforward: my loved one’s obituary appeared on your platform without my prior authorization or knowledge. Consent that is exercised only after publication via removal or edit tools is not the same as proactive consent before posting.
Whether monetization is structured through flowers, trees, or other commissions is secondary to the fact that commercial features are attached to memorial content that families did not directly choose to host on your platform.
You may operate within the law. My concern is ethical, not legal. Families navigating grief should not have to discover third-party postings and then manage removal or authorization retroactively.
That remains my position.
20 czerwca 2025
Opinia niezależna
Odpowiedź od Echovita
Hi Jay R,
We appreciate your feedback, but we must clarify some things and respond to some of the false allegations you have made.
First, we don't layer monetization onto the obituaries we share. We offer the same purchases, such as flowers, memorial trees, and virtual candles, which are offered on the majority of funeral home websites and obituary websites. Furthermore, we always share any information regarding donations suggested by the family and mention if the family doesn't want flowers. We also enable a pop-up message for those who proceed to order flowers despite the family's suggestion of donations. Echovita itself does NOT accept donations. Therefore, there is no "layering of monetization".
Second, we do not rewrite eulogies. Eulogies are bodies of work written by a loved one and read at funerals. Echovita is an obituary website that consists of obituaries, death notices, and memorial pages. You may see that many obituaries on our website are personal because they are, indeed, written by the family. Both families and funeral homes can post complete original obituaries on our website for free and in those cases, they say authorized or created by the name of the family member or funeral home. When we further share the basic facts only, we include our own words to present the information in a respectful manner. Those obituaries also include buttons to edit the obituary, remove the obituary, and authorize the posting of the original obituary, which are transparent consent mechanisms.
Third, there is no lack of transparency. You are welcome to read our 'About us', which thoroughly explains our operations and our purpose.
Fourth, you stated we allow monetization without the family's knowledge, which is not true. All flower orders would be delivered to the service selected by the customer or the address provided by them, which is the exact same way it operates on funeral home websites. Memorial trees are planted and it states on the obituary page on our website when trees have been planted. Virtual candles also appear on the obituary page on our website. These tributes could also be shared with the family in addition to the visible public posting of these tributes. We also put aside a portion of sales for the family, which they can claim via our solidarity program.
As reported in the media, Echovita operates in full compliance with the law. We are a Canadian organization that centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge.
Similarly to a funeral home's offerings, a loved one can send flowers to the funeral home on their behalf or purchase other services in memory of the deceased: it is up to them to choose what suits them best. We are particularly sensitive to the wishes and requests made by friends and families of a deceased. Therefore, it is possible for them to request changes to an obituary published, remove an obituary or even publish the obituary themselves.
Please consult the FAQ page of our website for the most frequently asked questions about our services.
Thank you,
Echovita management
This company is profiting off the misery of others!
Edited to add on 2Feb2026:
Echovita responded to my rating. I'm going to break it down step by step.
"We do apologize for any errors, and as you stated, we removed the obituary right away."
K: You did remove the obituary quickly and I am appreciative. Also, all your responses to one-star reviews contain an apology. Going back years! Might I suggest that a best practice might be to learn from the reviews that people post? Instead, I am left with the impression that you do not care. Do you have any idea how hurtful this is?
"As you stated, there were three people with the same name within the obituary, which most likely lead to the errors, which is not an excuse, but just an explanation."
K: There were not 3 'Karens' named in the obituary - there were 2 and even that basic information was butchered. The death of my husband's sister - shortly after birth - was something that the family did not want mentioned as it was so traumatic to my mum-in-law. I mentioned it because when family members read Echovita's 'alleged' obituary, it touched off an unbelievable amount of revisited grief and a not insignificant amount of anger.
"As humans, errors are possible."
K: As someone who spent the bulk of her career in IT - I can attest that no human being was involved in posting the Echovita obituary. A real human being would not have done such a terrible job - including an abrupt end to the obituary. So, the obit didn't include the name of the funeral home, the celebration of life afterwards or the graveside service. I cannot include a copy of the Echovita obituary as published on their site as I've hit the maximum word count allowed on TrustPilot. But, I'll be happy to create another 1 star review with the obituary and my response back to Echovita.
"You mentioned that you asked us how much money was made and we didn't respond, but oddly enough, we have no outstanding emails from anyone named "Karen," so you can reach out to us via email for a response. "
K: I'm going to do better than that and paste the email correspondence from you following this update. And, oddly enough, despite you not being able to find any communication from me - I was 'somehow' given the following trouble ticket reference: 56589.
"Also, if anything was purchased via the obituary page, you would know by simply looking at it. When someone plants memorial trees, it says so on the obituary page. If someone lights a virtual candle, it is shown on the obituary page. If someone ordered flowers, the family would have received the at the service or at the address provided by the customer."
K: Serious question: Am I supposed to take your word for this? Your company has zero credibility with me. And, apparently so many others.
The last email I received from support 'at echovita 'dot' com
Hi Karen XXX,
We have removed the obituary of Sarah X. We sincerely apologize for any errors. When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.
Kind regards,
Echovita support
Ticket: TrustPilot does not allow direct links - ticket number 56589
****
This company took my mum-in-law's obituary and absolutely butchered it.
I requested that they take down the 'alleged' obituary that was so flawed, it led to my husband getting a phone call to express sympathy that I'd passed away. Echovita did so and quickly. I appreciate that.
Here is the thing - I still feel victimized. I do not use that word lightly.
I have the same name as my sister-in-law (who died) and my husband's sister (who died shortly after birth). Echovita's version of the obituary referred to her husband of 60 years as her "friend". It was so flawed that it was impossible to tell these important details.
Absolutely appalling!
Shame on Echovita! SHAME!
27 stycznia 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Karen,
We do apologize for any errors, and as you stated, we removed the obituary right away. This specific obituary was an older one, which may have been processed differently. We have placed new measures in affect over the past couple years to improve, so thank you for sharing the information with us, as we continue to improve.
You mentioned that you asked us how much money was made and we didn't respond, but oddly enough, we have no outstanding emails from anyone named "Karen," so you can reach out to us via email for a response if that question wasn't answered when your email was originally responded to. Also, if anything was purchased via the obituary page, you would know by simply looking at it. When someone plants memorial trees, it says so on the obituary page. If someone lights a virtual candle, it is shown on the obituary page. If someone ordered flowers, the family would have received the at the service or at the address provided by the customer.
Edit for clarity:
We said "outstanding emails," which are emails that have not been responded to yet. If we were to search the name "Karen" in our support email history, we would most likely have 100s over years, so thank you for providing your ticket number. We will look it up and provide you with more information regarding sales if there were any. If you don't want to take our word for it, that's your choice, however, we have never lied to anyone.
Thank you,
Echovita support
How can Echovita continue to operate?
How can Echovita continue to operate?? They rewrite obits and ask for charitable donations based on a fabricated obit?
This happened to a friend of mine in Canada, which even made the National news.
This company is totally despicable and should be shut down period!
27 stycznia 2026
Opinia niezależna
Odpowiedź od Echovita
Hi,
Echovita doesn't ask for charitable donations, nor have we ever. If the family suggested donations to a specific cause or charity, we simply share those details, so that visitors are aware of the family's wishes and they can make those donations to those organizations or charities directly.
As reported in the media, Echovita operates in full compliance with the law. We are a Canadian organization that centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge.
Similarly to a funeral home's offerings, a loved one can send flowers to the funeral home on their behalf or purchase other services in memory of the deceased: it is up to them to choose what suits them best. We are particularly sensitive to the wishes and requests made by friends and families of a deceased. Therefore, it is possible for them to request changes to an obituary published, remove an obituary or even publish the obituary themselves.
Please consult the FAQ page of our website for the most frequently asked questions about our services.
Thank you,
Echovita management
Disgusted with Echovita
What this company did to my friend’s obituary is disgraceful and unforgivable. A beautifully written tribute was hacked apart without care, respect, or basic human decency. They removed the names of his children and deleted his work history — stripping away the very things that defined his life and mattered most to his family. The result left people confused and caused unnecessary pain to a grieving family.
No ethical business treats a memorial like disposable content or a cash grab. This was cold, insensitive, and profoundly unprofessional. An obituary is a final honor, not something to be mutilated for convenience or profit. If you value dignity, compassion, and respect during one of the hardest moments of life, voice your opinions about this company.
27 stycznia 2026
Opinia niezależna
Odpowiedź od Echovita
Hi Carole R,
We are truly sorry for the pain and distress this situation caused.
In rare situations where there is uncertainty, an obituary may be shortened. This is never done lightly, for profit, or without care. It is a protective measure. However, we never share the deceased's work history, unless the family authorizes us to share their complete original obituary.
At Echovita, we work every day to improve our service, our communication, and our tools, always with grieving families in mind. Our intention is never to cause confusion or hurt, but to help families honor their loved ones with dignity, respect, and care.
Families are always offered free options to publish or authorize a full-length obituary, with unlimited words, including names, work history, photos, and personal tributes.
Our mission has always been to make remembrance free, accessible, and compassionate, and feedback like this will help us get better.
With respect,
Echovita Team
Odpowiedź od Echovita
Hi "malki",
Echovita is not a scam website and there is no context to your review, nor has anyone named "malki" ever contacted us before. We reached out to Trustpilot to flag this review as defamatory, but according to them, anyone can use a fake name and leave fake reviews, such as "scam website" or "scam company," so that goes to show the reliability of Trustpilot.
Evil Obituary Scraper
Site is an *obituary scraper*— automatically steals obituaries from funeral homes and newspapers to repost them for clicks. Disgusting! Families share these notices to honor loved ones, not to have their grief exploited by a parasite website. Profiting from someone’s death without consent is absolutely vile. Avoid this ghoulish operation at all costs.
11 grudnia 2025
Opinia niezależna
Odpowiedź od Echovita
Hi Scott Keeler,
We approved your obituary removal request this morning.
We don't repost obituaries for clicks, nor do we steal obituaries, or exploit grief.
We are a Canadian organization that centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge.
Similarly to a funeral home's offerings, a loved one can send flowers to the funeral home on their behalf or purchase other services in memory of the deceased: it is up to them to choose what suits them best. We are particularly sensitive to the wishes and requests made by friends and families of a deceased. Therefore, it is possible for them to request changes to an obituary published, remove an obituary or even publish the obituary themselves.
Please consult the FAQ page of our website for the most frequently asked questions about our services.
Thank you,
Echovita support
Exploits deaths to con mourners
I can't think of a more predatory practice than conning those who have just lost a loved one. I wrote my father's obituary and was horrified that within an hour of the funeral home posting my words. This grotesque corporation took my father's information, that of my family, and made AI slop out of my words to try to milk money from those who loved my father. Utterly revolting.
10 października 2025
Opinia niezależna
Odpowiedź od Echovita
Hi Sybil,
If you'd like your father's obituary removed, simply send us an email or click 'Report' on the obituary page.
We are a Canadian organization that centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge.
Similarly to a funeral home's offerings, a loved one can send flowers to the funeral home on their behalf or purchase other services in memory of the deceased: it is up to them to choose what suits them best. We are particularly sensitive to the wishes and requests made by friends and families of a deceased. Therefore, it is possible for them to request changes to an obituary published, remove an obituary or even publish the obituary themselves.
Please consult the FAQ page of our website for the most frequently asked questions about our services.
They posted my Father’s obituary…
They posted my Father’s obituary without our permission and rewrote part of it as well. The even fishier part is where they take money for flowers that I’m sure never even make it to the family as evident in another persons review. Making profit off the deceased!?!? This is so beyond wrong to do to grieving families !
5 października 2025
Opinia niezależna
They take advantage of your loss
My cousin, Richard Aviles, passed away in August. I wanted to get details about the viewing and the funeral, so I searched online and found an obituary with details about the funeral and a link to purchase flowers and send sympathy cards to the family. They also had a board where you could post sympathy messages to the family.
I purchased flowers, but when I received no confirmation email, I tried to contact them by telephone so make sure that my order went through, and that the flowers would arrive on time. They had no contact number on their website, so I grew suspicious.
I found this site (Trustpilot) and, given the poor reviews of the company (Echovita), I phoned my cousin, who was making all of the arrangements. She had never heard of this company and, moreover, had not published an obituary, so I quickly sent an email to the company telling them what I thought of them and canceled my order. The company took down the obituary and refunded my money.
I also wrote a review on this site, explaining that Echovita published an obituary on their own, when no official review was available. Evidently, they responded on this site, saying that the funeral home lied to me.
The folks at the funeral home did not lie to me. I never spoke to anyone at the funeral home. It was my cousin, who wrote the actual obituary, that told me that she hadn't published it yet.
Trustpilot took down the review because they found the following comment to be "defamatory".
"They published an obituary when one was unavailable.
I wonder how many have paid to send messages to families that will never receive them."
My review was truthful but Trustpilot seems to be more concerned with protecting businesses that should not be in business.
28 sierpnia 2025
Opinia niezależna
Odpowiedź od Echovita
Hi John Douma,
Since you want to continue spreading false information, we are more than happy to reveal the email exchange between us and yourself, of which, we provided proof to you that the funeral home did, indeed, post an obituary on their website. I understand that your cousin may not have submitted an obituary to the funeral home to be posted at the time, but many funeral homes post a brief obituary on their website with service information without the family's knowledge, which is something you would have to take up with the funeral home. Lastly, before revealing our email exchange, you said, "They published an obituary when one was unavailable," which is a complete lie and will be evident when revealing our email exchange shortly, and you said, "I wonder how many have paid to send messages to families that will never receive them," which the number of families would be 0 considering leaving condolence messages on obituaries for families on our website is FREE.
Now, here is our email exchange:
John Douma:
"You published an obituary, but the funeral home says that no obituary is available. I ordered flowers. I am cancelling this order. The family has never heard of you. You published this obituary without any authorization. You are the lowest of the low and you need to be punished."
Echovita:
"Unfortunately, the funeral home has lied to you, so I'm very sorry for that and we have proof. If the funeral home says that no obituary is available, then what is this? https://www.monterafuneralhome.com/obituaries/Richard-Aviles?obId=44697282 . That is a death notice that they posted on their website, and they have the same information regarding services we have, also they sell flowers as well.
When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family are completed immediately upon receiving notification.
We have cancelled and refunded your flower order. Please allow 5-7 business days for the refund to be returned to you. We will also be flagging your review on trustpilot for defamation considering the review you submitted is false."
John Douma:
"The funeral home did not lie to me, nor did my cousin, who has never heard of you. She wrote the obituary, which had not been published yesterday when I spoke with her. Your obituary was available though. You took down the obit and refunded my money, so we have no problem, currently."
Echovita:
" The funeral home published the information first, not us. It would be impossible for us to post information without it previously being posted by the funeral home on the internet. Again, we have proof that the funeral home published the obituary online on August 28th. Your cousin may not have been aware, but the funeral home posted the obituary on their website. In your trustpilot review, you also stated that you wondered how many people paid to send messages that weren't received by the family, however, sending messages on our website is free, and flower orders are delivered via local florists. In any cases where a flower order is not delivered on time, it is refunded."
Thank you,
Echovita
Unauthorized and inaccurate obituary pirating
Echovita republished an obituary for my father without our family’s knowledge or consent. The version they posted was inaccurate and not based on the official obituary prepared through our funeral home.
This practice, which some have referred to as “obituary pirating” in media coverage and public forums, raises serious concerns. Families should not have to deal with this kind of unauthorized reuse of deeply personal content.
While the company presents its service as beneficial, it is in fact a for-profit business—reportedly earning millions in annual revenue—which makes the unsolicited publication of personal and sensitive information particularly concerning. According to Wired, Echovita generated around US $5 million in revenue in 2020 by providing links to purchase flowers, candles, and other memorial products.
The president of the company, Paco Leclerc, is publicly listed, and Echovita’s model has drawn criticism from funeral professionals and bereavement authorities, who warn these practices can be distressing and invasive.
I found the experience deeply troubling during our time of grief. I reported the obituary, and it was removed. I also notified the funeral home that published the official version. Families should be consulted before such sensitive material is shared or monetized.
10 września 2025
Opinia niezależna
Odpowiedź od Echovita
Hi Sharon,
We sincerely apologize for inaccuracies in the obituary we posted and it was not intentional. We approved your removal request and responded to your email within minutes.
What we do is not cruel, as we further share the basic facts of publicly obituaries to inform society of who has passed away in support of the family, which is the purpose of publishing an obituary online.
We are a Canadian organization that centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge.
Similarly to a funeral home's offerings, a loved one can send flowers to the funeral home on their behalf or purchase other services in memory of the deceased: it is up to them to choose what suits them best. We are particularly sensitive to the wishes and requests made by friends and families of a deceased. Therefore, it is possible for them to request changes to an obituary published, remove an obituary or even publish the obituary themselves.
We are sorry for your loss and hope that you can understand what our intentions are.
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