Echovita Recenzje 

132
Wynik TrustScore: 1.5 na 5

1,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Zero review. You took my mother’s obituary and completely changed it from the heart and care that was put into the original one. What a disgrace of a service. TAKE IT OFF YOUR WEBSITE IMMEDIATEL... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This is a ZERO rating. You are as bad as the hit-n-run driver that killed my sister. You posted her obituary without the family or estates approval in an attempt to monetize her death. Don't give me... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Seems they hired someone specifically to weigh against the storm of negative reviews, as every single negative review met with a 'what were doing is not illegal' explanation. Most companies who opera... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I for one am thrilled you posted my loved one's obit. It was removed from Dignity and I appreciate you putting it back up. Not sure who wrote the obit but I had to laugh because it was obviously som... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(132)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

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Oceniono na 1 z 5

Terrible unethical company

Terrible company that takes official family obituaries and then creates their own unauthorized obituaries asking for donations. They created an unauthorized obituary with the incorrect address for the reception. I went to their website to have this unauthorized obit taken down. The website says it'll take up to 3 days to take it down which will be after the funeral. For a company to prey on grieving families is despicable.

25 lutego 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi,
Echovita doesn't ask for donations, nor do we accept them. All removal requests have already been approved from yesterday. We say it can take up to 3 days, as it depends which day and time the removal request is submitted, but typically they are approved within 24 hours. When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.

Oceniono na 1 z 5

They don't even deserve one star, the vultures!

I wouldn't even give them one star if offered the option! My dad died 5 days ago, & these vultures swooped in & totally butchered the obit, & excluded my husband, & all of my dad's grandchildren, among other things. The REAL obit was written by my mom, & is beautiful & really honors my dad's memory. I contacted Echovita to remove the obit (I admit I used some strong words--no bad words though--not my style), & we shall see where it goes from here. I literally felt sick to my stomach when I found my dad's inaccurate, unauthorized obit on there. If I have my way, they will not make ONE RED CENT off of my father's death. This should NOT be legal what they do. One day they will give an account before their Maker.

6 lutego 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Lara,
We received approved your removal request for the obituary this morning. The obituary didn't specifically state "grandchildren", which is why we didn't list any grandchildren because we don't assume the relationship of names if not provided. When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.

Oceniono na 1 z 5

Take it down

The Obituary you have done for a Matthew Zacamy needs to be taken down from the obituaries of Freeport page on Facebook. His family NEVER authorized it, nor what it said. They are currently trying to write up one that they want to share with other family and friends.

2 lutego 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Jamie,
The family has already reached out to us and the obituary was removed. Echovita has an email address and a contact us page on our website, which is the best way to contact us regarding obituary removals.

Oceniono na 1 z 5

This Company strikes again with scams

This company has yet stole another information and is attempting to sell "service" for loved one that has passed away. We did not even give permission or let Echovita post the orbits. She has passed away in 2020. Do not support or donate money to this company. One quick look with search engine shows that it's not the first time Echovita has done this.

31 stycznia 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Gladyn,
As reported in the media, Echovita operates in full compliance with the law. We are a Canadian organization that centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge.

Similarly to a funeral home's offerings, a loved one can send flowers to the funeral home on their behalf or purchase other services in memory of the deceased: it is up to them to choose what suits them best. We are particularly sensitive to the wishes and requests made by friends and families of a deceased. Therefore, it is possible for them to request changes to an obituary published, remove the obituary or even publish the obituary themselves.

Please consult the FAQ page of our website for the most frequently asked questions about our services.

Have a nice day,
Echovita support

Oceniono na 1 z 5

Please take this down

Please take this down. I did not request this be added to your site and there are errors. Just awful you are doing this without permission:
Lester Kline Robert Obituary of Honomu, HI

27 stycznia 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Karen,
We removed the obituary. We sincerely apologize for any errors. Instead of leaving a review on a third party website, you could have contacted us directly or submitted a removal request via the obituary page. When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.

Oceniono na 1 z 5

Ma soeur et moi avons fait chacune une…

Ma soeur et moi avons fait chacune une commande de fleurs pour les mêmes funérailles à la même adresse sur leur site d'avis de décès. La commande de ma soeur a été confirmé et livré. Pour ma part, j'ai reçu un courriel en anglais me demandant de donné un autre adresse car il n'était pas possible de livrer à cette endroit. J'ai du communiqué avec eux. Le service à la clientèle est seulement en anglais. Donc j'ai demandé à ma soeur de communiquer avec eux car je ne parle pas très bien anglais. La personne a refusé de parler avec elle puisqu'elle n'était pas la personne qui avait fait la commande. Ma soeur a expliqué que je ne parlait pas anglais mais qu'elle avait le numéro de commande et nous avions le même nom de famille. La personne a refusé de lui parler et lui a raccroché la ligne au nez. Aucune possibilité pour moi de faire livrer des fleurs. J'ai envoyé un courriel leur demandant d'annuler ma commande. Une journée plus tard, j'ai reçu confirmation du remboursement de ma commande dans les 4 jours. Je ne peux pas comprendre la situation, à part, que l'adresse de ma soeur est en Ontario et que la mienne est au Québec. C'est la seule différence.

14 stycznia 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Bonjour,
Nous nous excusons pour cette expérience et nous sommes ici pour vous aider à résoudre ce problème. Merci de nous fournir les informations nécessaires, et nous nous engageons à vous accompagner de manière efficace et respectueuse.
Nous souhaitons tout d'abord clarifier la situation concernant votre commande de fleurs et vous aider à trouver une solution. Pouvez-vous me préciser ce que vous souhaitez faire à ce stade ? Si vous souhaitez toujours envoyer des fleurs, nous pouvons vérifier les options possibles et vous accompagner dans le processus. Si vous préférez un remboursement ou une autre solution, nous sommes également ouverts à vos suggestions.
Concernant la langue utilisée pour le service à la clientèle, nous sommes désolés d'apprendre que vous n'avez pas pu recevoir d'assistance en français. Pour mieux comprendre et améliorer notre service, pourriez-vous nous confirmer si votre compte Echovita est configuré en français ? Cela nous permettra de vérifier les paramètres et d'apporter les ajustements nécessaires pour éviter ce type de situation à l'avenir.
Veuillez nous contacter à l'adresse suivante : support@echovita.com

Oceniono na 1 z 5

Take down Dillon Carroll obituary.

Take down Dillon Carroll obituary.
You got it all wrong. And I wrote everything I wanted in there. You left out very important people. No one asked for you to print his obituary. Take it down
Dillon Thomas Carroll Chillicothe Ohio
If you don't I will absolutely will find a way to take it down - his mom

18 stycznia 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Debbie,
We removed your son's obituary and responded to your email this morning. We sincerely apologize for any errors. We don't post the complete original obituary without the family's permission. Please note that families can submite a removal request via our website or send us an email, as you did. Thank you.

Oceniono na 1 z 5

A disgusting scam using deceased loved ones to make money

Have not asked our permission to list the obituaries for our family members and collecting donations for their own monetary gain. Hopefully a lawsuit comes out against this company, and they go defunct for their disgrace against those who have passed.

17 stycznia 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Contrary to what was reported in yesterday’s broadcast, Echovita does not collect any donations and is not registered as a charitable organization.

Echovita is a Canadian organization that centralizes, aggregates, and amplifies publicly available obituaries to inform the general public of a passing. Our mission is to make public information more easily accessible, free of charge. We comply with all Canadian laws and have all the necessary authorizations to operate in Canada.

Similarly to a funeral home's offerings, a loved one can send flowers to the funeral home on their behalf or purchase other services in memory of the deceased: it is up to them to choose what suits them best.

We are making every necessary effort to have this information corrected with the media in question.

We are sorry that you received incorrect information about us.

Oceniono na 1 z 5

Thought I was at a legitimate website…

Thought I was at a legitimate website for the original obituary had to pay to light a candle but the original website you light one for free. I was scammed in a moment of sadness, just wasn’t thinking but learned a lesson also I hope the flowers make it☹️

16 stycznia 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Py,
Echovita is not a scam. If you lit a candle on our website, and would like to cancel it for refund, please contact us directly. If you have any questions regarding your flower order, please call the phone number on your receipt. Thank you.

Oceniono na 1 z 5

Grotesque show of humanity

Unfortunately, one is the lowest option. They stole my brother's obituary information from a legitimate site for their own gain. In a painful time of loss and bereavement they chose to feed off other people's grief. Despicable.

4 stycznia 2025
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Rebecca,
We responded to your email this morning. You requested the removal of the obituary, however, you didn't mention your brother's name, nor his date of death. Please respond to the email we sent you, so we can remove the obituary.

When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.

Oceniono na 1 z 5

Echovita Obituaries

Echovita Obituaries

It is a shame that one cannot give 0 starts for a rating because this company deserves no better. This sentiment, and my opinion of this company, mirrors the experience and the opinions of many other individuals who have been affected by the practices of Echovita as you can see by reading other reviews of the company.

Essentially, they post obituaries completely unauthorized by the families of the deceased on their web site. The obituary is re-written from the official obituaries posted by the responsible funeral home, presumably to circumvent copyright infringement violations, and peppered with other family information such as identities, etc. garnered from internet sources. In our case some of this information in the obituary they posted was erroneous, and specific names were published without our permission.

The position of the company, as articulated in their responses to numerous complaints online, and in their specific response to my demand that the obituary in question be removed, is that they are serving a public good by communicating information. However, their unauthorized obituaries are completely superfluous. The information is already communicated in the family-authorized original obituary posted by the funeral home and readily available to all on the internet.

If the purpose of the company was to do a public good and communicate information, they should simply seek permission from the affected family in writing before posting the obituary, or even better, ask the bereaved family to review the obituary for content and accuracy before publishing it. This would not seem to be an excessive burden. They do not do this! Rather, it is my opinion, and that of many others who have shared in my family’s experience as noted in their reviews, that the purpose of Echovita’ s obituaries is to sell flowers and other memorial products. While I am a firm believer in capitalism, there have to be ethical limits and publishing unauthorized obituaries, with uncorroborated information by the family of the deceased, with the purpose of selling products, in my opinion steps over that ethical line. To reiterate, since the official obituary prepared by the family and posted by the funeral home on the internet is disseminated without limits and is available to all, and contains accurate information actually approved by the decedent's family, and the only information the family of the deceased wishes to be posted, there is absolutely no need or altruistic purpose for these Echovita obituaries. In our case, this unsolicited and unauthorized obituary has been confusing to acquaintances of our deceased family member who have contacted us.

As noted in several other reviews posted on Trust Pilot, Echovita’ s business plan uses families and their friends at a most vulnerable time in their lives.

I urge all who have unfortunately lost a loved one to make certain that the only obituary published is from the funeral home responsible, and the obituary that the family wants to see in print.

24 grudnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Bruce,
You stated that we posted specific names without your permission, however, all names we post would have first been posted publicly online in the original version of the obituary, so it wouldn't be possible for Echovita to post specific names that weren't originally posted online. You stated that Echovita should seek permission from families, and we do via the funeral homes who cooperate with us, as we post their complete original obituaries. For funeral homes that refuse to cooperate with us, which means they refuse to inform families they serve of the free service we provide to give them the option to post on our website for free, we are unable to reach out to the family because we don't have their contact information. Howevers, many of those same funeral homes who don't cooperate with us do work with paid websites who actually pay the funeral home to post obituaries onto their platform, but the funeral home charges the family to post to the other platform as well. That is something we disagree with. Families shouldn't have to pay for obituaries. Just as there are negative reviews, mostly based on opinion, and other negative reviews left by disgruntled funeral home staff members acting as families, there are positive reviews and many testimonials displayed on our website. Are some reviews true about certain experiences on our website? Yes, and we respond to them, apologize, and try to rectify the issue, just as the majority of online companies.

When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.

Oceniono na 1 z 5

This company poaches information from…

This company poaches information from original obituaries and posts them on their website without permission. There is no contact with the family. They posted my brother-in-law’s “rewritten” obituary without permission shortly after the original obituary was posted by the funeral home. They aren’t providing a service. They are being unethical.

20 grudnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.

Oceniono na 1 z 5

They used our family members obituary…

They used our family members obituary and allowed a bitter ex girlfriend to change the photo and add tons of old photos making it seem like they were still together. How can you allow someone to change the photo on a families loved ones obituary???

18 grudnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Kristy,
Echovita doesn't post the original photo or the original text of the obituary without the family's permission. We allow people to post photos as memories to obituary pages, just like every website that has obituaries. Generally speaking, main photos approved by us, are only photos added by an immediate family member and that are of the deceased only. In this case, the photo used as the main photo should not have been used as the main photo, so we apologize for that. However, we were not aware of "a bitter ex girlfriend" and the photos added were not inappropriate. Furthermore her name wasn't mentioned within the obituary. Had you of contacted us directly requesting for the photos to be removed and for that person not to be able to leave photos or messages, we could have taken action to prevent that.

Oceniono na 1 z 5

This company was horrible

This company was horrible. I ordered flowers for my aunt’s funeral from their website. The flowers never came because the floral shop couldn’t deliver to that address. The funeral was a suburban area of the Twin Cities in Minnesota. You can’t tell me that they couldn’t find one local florist in the area that could deliver an order in a timely fashion. I would never recommend Echovita.

13 grudnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Lynn,
I'm sorry to hear about the experience you had. I'd like to add some clarity to your review, as there are a few misleading discrepancies. First, Echovita is an obituary website, not a floral company. All of our flower orders are processed by our partner, Blooms Today. They assign each order to a local florist within the area of the delivery address. Sometimes, the local florist assigned the order is unable to fulfill the order on time, so they inform Blooms Today and they try and locate another florist. If they are unable to find a local florist able to fulfill the order, they inform the customer and cancel and refund the order, which is what happened in this case.

Oceniono na 1 z 5

Giving one star because there’s no…

Giving one star because there’s no option to give zero. Stole details from my uncle’s obit and posted it without approval from the family for their own financial gain…. Couldn’t imagine a lower, grosser, greedier type of human being than those who run this company

11 grudnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Nova,
If the family has already reached out to us, then I'm sure this has already been resolved. When obituaries are posted on the internet, we further share the basic facts only in a death notice format to inform society of who has passed away. We organize all obituaries and death notices by city, so that people can see who passed away daily in selected cities of their choice with a free subscription. We do this in an effort to create as much support as possible for families. People can share their condolences for free with the family via email or social media. Families can post full obituaries on our website for free or submit the full obituary to be shared by us and replace the pre-existing death notice. Families can then claim the obituary with proper proof, such as a photo of the death certificate to receive money raised through sales or donate it towards a charity of their choosing. Pictures can be posted to create a memorial page for free by friends and family. Any modifications, corrections, or requests for removal by the family or their representative are completed immediately upon receiving notification. We only have the best intentions and are truly sorry for your loss.

Oceniono na 1 z 5

This company did not get my permission…

This company did not get my permission to write their inacurate version of my mother's obituary. It's horrible to that.

8 grudnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

We sincerely apologize if we shared any inaccuracies in the obituary we posted. Please make sure you contact us directly via email, so we can either make a correction or remove the obituary. When further sharing public information, no permission is needed. Permission is only needed to share the original obituary, which is why each obituary page has a button for families to give their permission, if they'd like us to post the original obituary.

Oceniono na 1 z 5

Company does not get permission from…

Company does not get permission from grieving family to post data about your lost loved one. They include links to purchase candle lighting/tree planting in no way connected with the funeral home that we used. Is that how they make money on my grief?

23 listopada 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Kathleen Docherty,
We further share the basic facts of publicly available obituaries, as well as, allow families to create and post obtuaries for free on our website. Permission to post such information, is not needed, however, permission to post the original obituary is needed, which is why there is a button on each obituary page for the family to give their permission to post the original obituary, if they'd like. No where on our website does it say lighting a candle or planting a memorial tree is connected to the funeral home's website. We don't make money on people's grief, and if that were the case, then it could also be applied to how funeral homes upsell to families to capitalize on their grief. Thank you for providing your email address. I can confirm that you have never contacted us regarding an obituary on our website. Since you also provided your son's name, we have removed the obituary from our website, and there were no sales of any kind.

Oceniono na 1 z 5

I am heartbroken that this awful…

I am heartbroken that this awful website stole my mother's obituary and published it when we had only given permission for the funeral home and select papers. Not only that, information they published was incorrect. This shameful site preys on families at their most vulnerable times. Disgusting.

13 listopada 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Colin,
We sincerely apologize for any incorrect information that we shared. We looked through our recent emails and we don't have any emails from anyone named Colin. Have you contacted us regarding your mother's obituary? If not, please do, so we can either remove it or correct it accordingly. Echovita does not prey on families. Echovita further shares basic facts of publicly available obituaries to inform society of who has passed away. We also enable families to create and post obituaries on our website for free. The sharing of public information does not require permission, however, the republishing of original obituaries does require permission. Our website is designed to give families the option to do as they wish with their loved one's obituary. Each obituary page has a button to edit the obituary, a button to authorize the posting of the original obituary, and a button to remove the obituary. A member of our team then reviews each request received before approval and a confirmation of each action is sent via email. Our condolences for your loss. Thank you.

Oceniono na 1 z 5

Huge scammers

Echovita stole information from my fathers obituary, changed the information and added untrue information.
What a disgusting thing to do! Huge scammers!

9 listopada 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Kathleen Dwyer,
We see that you contacted us via email yesterday evening and we will be making the necessary corrections and we will respond to your email momentarily. We don't steal information, we further share the basic facts of publicly available obituaries, which is not stealing information. Public information cannot be stolen. You stated we added untrue information. Did you mean we made an error? We don't purposely provide untrue information. Echovita is not a scam.

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Preying on grieving families

EDIT (for additional clarity on their truly awful business practices):

I am not allowed to post links, but I would encourage you to do a search for Echovita online, in particular articles from Wired, CBC, CTV, La Presse, and others that give full details of the owner's previous business (which was sued for $20 million, lost in court, and then filed for bankruptcy to avoid paying out), the new business model (slightly different just to avoid complete plagiarism, but in the process making a bunch of costly mistakes), and the countless stories of grieving families who have had to deal with them during their most difficult times.

They can hide behind legalities all they want, but what they are doing is immoral and causes unnecessary pain for families. They may try to flag for defamation, but all I am saying is the truth. They don’t like being “insulted” so will try to defend their predatory actions. Just look at the numerous complaints from grieving families and confused funeral homes. Their “human” error can cause unimaginable pain for those who are already suffering. Just a terrible business.

31 października 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Phil,
We appreciate your feedback. What we do is not immoral. When obituaries are published on the internet and are accessible without a password, they become public information. Echovita is an obituary aggregator that further shares the basic facts of publicly available obituaries, while also allowing families to create and post obituaries for free on our website. Our actions are not predatory, and nobody likes being insulted. Some funeral homes appreciate what we do and cooperate with us to assist families, while other funeral homes believe they are the sole owners of obituaries posted on their website, which we disagree with. Funeral homes do not own basic facts of publicly available obituaries. We have some funeral homes contact us, saying that they own all the information of the families they serve, including their names, and many families are unaware of this. Furthermore, if any sales are made via an obituary page, we put aside 50% of any commission received for the family, which they can claim with proper proof to ensure any money is released to the rightful person. We do not ask for, nor accept any donations, and we provide any family suggested donation information for visitors to the obituary to be aware of the family's wishes. If errors are made, we make any necessary corrections almost immediately. Human error is possible and even obituaries posted on funeral home websites have errors, and we have lots of proof. We understand you may not agree with how we operate, however, many families appreciate what we do, as it gives them the opportunity to inform more people of their loved one's passing at no cost. Thank you.

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