Echovita Recenzje 

132
Wynik TrustScore: 1.5 na 5

1,7

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Zero review. You took my mother’s obituary and completely changed it from the heart and care that was put into the original one. What a disgrace of a service. TAKE IT OFF YOUR WEBSITE IMMEDIATEL... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This is a ZERO rating. You are as bad as the hit-n-run driver that killed my sister. You posted her obituary without the family or estates approval in an attempt to monetize her death. Don't give me... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Seems they hired someone specifically to weigh against the storm of negative reviews, as every single negative review met with a 'what were doing is not illegal' explanation. Most companies who opera... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I for one am thrilled you posted my loved one's obit. It was removed from Dignity and I appreciate you putting it back up. Not sure who wrote the obit but I had to laugh because it was obviously som... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 95% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(132)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I contacted Echovita for them to take…

I contacted Echovita for them to take down a negative comment that was left on my sister’s obituary. This comment is false and damaging for not only my sister, but my family as well. I have been trying to reach out to someone so they could help me take this false comment down, however no one has gotten back to me. Please respond so that I can remove this review.

25 czerwca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Abby Clapp,
I looked into this for you to find out what happened. I saw that your 3 emails were received, but not responded to, so I found out why. The reason is because we actually received a removal request for the obituary from the funeral home directly, which was approved on June 26th at 9:20a.m. EST. However, you should have been responded to, so we will speak to the representative that was working that day. Thank you.

Oceniono na 5 z 5

Well received

Flowers, arrangements arrived on time and they were most appreciated by those that received them. The order process was a bit clunky, had problems making three separate orders with three separate address and messages. Did not want to save the process, had to keep redoing the order.

21 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Lost Order for a Dear Lost Friend

My flower and candle order never went through. The order was never processed. The deceased was a very important and special person with whom I conducted business for over 20 years and my remembrance flowers and candle was not present on such a significant time. What a terrible disappointment.

4 czerwca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi,
We're sorry to hear your flower order was not delivered. I can confirm that your refund was processed on June 5th, so you've already received it. The eternity candle you purchased is a virtual candle, which is lit on the obituary page on our website. Thank you.

Oceniono na 5 z 5

Easy to order

Easy to order, lots of choices. Was able to order almost at the last minute. The only down side was being unable to see the size of the arrangement.

3 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Rewrites, obituaries without asking

This company found a 3 time combat veterans obituary and wrote an obituary without contacting the family. We did not ask for it, they just did it. To remove it takes 3 days so meanwhile they are selling flowers, candles, etc.

Read about this company, they are not good, they hit at a time when families are greiving.

8 czerwca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Bennie Dowty,
You submitted a removal request on June 9th at 6:13p.m., and the obituary was removed on June 10th at 1:30p.m. We further share the basic facts of publicly available obituaries to inform society of who has passed away. Nothing was purchased on the obituary, and if anything had been purchased, the family can claim 50% of any commission received.

Oceniono na 1 z 5

This company is a SCAM.

This company scans funeral home websites and advertises the sale of flowers to be given to grieving families. This is a scam. When money is spent, there are no flowers that will be arriving. They are preying on grieving families during their darkest hours.

8 czerwca 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

This is a complete lie. We are a legitimate obituary website and all of our orders are fulfilled by local florists via our partner, Blooms Today. Any orders that are not delivered or are delivered late are refunded, as per our policy. You are the funeral home director from Bradford-O'Keefe Funeral Homes spreading false information about our company.

Oceniono na 1 z 5

Total scam

Total scam. They highjacked my mother’s obituary.

27 maja 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Echovita is not a scam. When obituaries are posted publicly on the internet, they become public information. Echovita further shares the basic facts of publicly available obituaries to inform society of who has passed away. Families can remove their loved one's obituary, edit the obituary, or give their permission for us to post the complete original obituary. There is confusion sometimes as to what is public and what is private. If information is published on the internet, and does not require a password to access it, then it is public information, not private. Families can also partake in our solidarity program to claim any amount of money that has been put aside for the family based on sales made on the obituary page.

Oceniono na 4 z 5

Commande corbeille de fleurs…

J'ai commandé une corbeille de fleurs pour un salon funéraire le samedi midi et elle a été délivrée le dimanche à 11h tel que décrit sur leur site. Merci pour votre service rapide et impécable.

19 maja 2024
Opinia niezależna
Oceniono na 1 z 5

The flower I ordered were $60+ for a…

The flowers I ordered were $60+ for a funeral. I flowers sent to the funeral home where from Shaws. The Shaws sticker for $16.99 was still on them. I would have never known, but my husband was able to attend the funeral and knew what I ordered. As soon as he sent me the picture, I called and got a refund. I was also charged for a candle I never ordered. Needless to say, I was embarrassed with the whole ordeal.
Disappointed!!!

21 kwietnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

That is an issue regarding the local florist, not Echovita. Echovita is an obituary website. All flower orders are processed by Blooms Today and assigned to a local florist.

Oceniono na 1 z 5

NO way to contact you via phone nor…

NO way to contact you via phone nor your e-mail. Have been trying for two days. E-mails come right back to me. Ordered a 30 day candle to light for my friend. Received a receipt immediately with a charge of 24.99 for an eternity candle. Did not order the eternity candle.

10 maja 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

Hi Kathryn,
We received your emails. They didn't go right back to you. You simply received an auto-reply confirming that your email was received. We responded to your email this morning and changed your candle to a 1 month candle, and processed a refund for the difference of $17.00. Thank you.

Oceniono na 1 z 5

They NEVER delivered the flowers

They NEVER delivered the flowers: it's scam and been reported as fraudulent site by La Presse's article (2024-04-17)

Full disclaimer following my review and reply from Echovita:

Reply from Echovita
When looking up your name in our system, I can confirm that you DID NOT order any flowers via our website. Second, Echovita is not a scam. Any flower orders placed on our website are processed by Blooms Today, and each order is assigned to a local florist. If, for any reason, an order is not delivered on time, it is refunded.

MD - 1st: I did the review for my sister hence, you won't find my name because it's her who made the order and was still sad about messing up
MD - 2nd: Echovita DID refund the money

You referred to an article written by La Presse, which was full of blatant lies. Please do not be naive and simply believe what you read without asking any questions of your own or doing any research yourself. Our lawyers are working on dealing with the false media.

MD - Righhhht, so I shouldn't believe the written press where they vet the articles by the chief editor before going online with it… If the press isn't trustable... Having said that, I DID check a few things before making my review:

MD - 1) The La Presse's article mentions the lawsuit for copyright infringement where the defendant Afterlife co/Everhere com owned by a Pascal (Paco) Leclerc was hit with $20M judgment
MD - 2) Other news networks and law firms reported the copyright infringement case where the name Pascal (Paco) Leclerc is mentioned and that this person file for bankruptcy afterwards hence, fending to have to pay the judgment: atlantic ctvnews ca/judge-awards-20-million-damages-against-website-that-pirated-obituaries-1.4405826; stewartmckelvey com/wp-content/uploads/2018/01/T-38-18-Judgment-Reasons.pdf; financialpost com/pmn/business-pmn/lawsuit-launched-against-obituary-website-alleges-copyright-infringement; theglobeandmail com/canada/article-judge-orders-obituary-website-to-pay-20-million-in-damages-for/; cbc ca/news/canada/newfoundland-labrador/afterlife-obituary-class-action-lawsuit-1.5119601; journaldemontreal com/2022/11/19/des-trous-beants-dans-les-lois-du-quebec
MD - 3) I looked at the company registration public records of Echovita: the name appearing is Paco Leclerc and where the Everhere company is listed as non active since 2020
MD - 4) On the Website Echovita, multiple obits are listed. Ours had a rehashed of the original obits; there a link that mentions that the arrangement is under the supervision of the funeral home; that link goes to… Echovita where an information of the funeral home is listed and inside that box's listing there's a button to send flower. Where does that link button leads to ? You guessed right: Echovita flowers services
MD - 5) I thought that it was only our listing that might suffer from an issue; wrong again I was, other listings on Echovita's obit has a button that mentions sending flowers that leads back to Echovita OR a "…under supervision of (NAME OF FUNERAL HOME)…" that leads to a funeral home listing with the same button we had.
MD - 6) I call directly at the funeral home and they weren't aware that their obit had ended up on Echovita's
MD - 7) How did we find out: a family member went to the funeral home and mentioned they were surprise not to see our flowers.
MD - 8) What is a scam according to Webster's definition ? : a fraudulent or deceptive act or operation.
MD - 9) I don't know about you people (other than the person replying to my review) but when you take obits from other Websites (which has been deemed illegal in prior the court decision), put links and name of funeral homes which don't even know they are mentioned, having these names leads to Echovita's funeral home listing and then Echovita's flower site is deceptive; if it hadn't been reported by our family, we would never have known

I repeat again just to be in full disclaimer: THEY DID REFUND THE MONEY

This review is also false.

MD - Nope, it has actually happened to us as described in the La Press's articles and other warnings I read after the issue we ran into: Echovita copied the original obits from the funeral home, came up 1st in the google search done by my sister when looking the name of the deceased; linked to the funeral home's address with a "send flowers" button sending us to Echovita's Website to send flowers, not the funeral home. I stand by my review.

28 kwietnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

When looking up your name in our system, I can confirm that you DID NOT order any flowers via our website. Second, Echovita is not a scam. Any flower orders placed on our website are processed by Blooms Today, and each order is assigned to a local florist. If, for any reason, an order is not delivered on time, it is refunded. You referred to an article written by La Presse, which was full of blatant lies. Please do not be naive and simply believe what you read without asking any questions of your own or doing any research yourself. Our lawyers are working on dealing with the false media. This review is also false.

Oceniono na 5 z 5

Order made it on time

I was able to send flowers in lieu of attending a family member’s funeral. I refused to attend due to tensions that arose between extended family members and didn’t want a fight to break out as well as prior commitments. So with this order I was able to be supportive to those who needed comforting without causing unneeded stress. I know the order made it on time as the funeral was live streamed. I even had a family member reach out and thank me for the beautiful arrangement.

12 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Horrible and heartless company

Ordered 4 days in advance. They sent an email the morning of the service stating that they couldn’t complete the order. How disappointing and sad. Horrible and heartless company.

6 kwietnia 2024
Opinia niezależna
Logo Echovita

Odpowiedź od Echovita

We're sorry to hear of your experience. If the local florist comes across any issues with the fulfillment of your order, they are supposed to inform you in advance to give you time to order elsewhere. Please understand that Echovita is an obituary website, not a florist. Users can order flowers on our platform via Blooms Today, and orders are assigned to a local florist, however, Echovita does not handle any flower orders ourselves. Thank you.

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