Very helpful. Great customer service. I was looking for an ebike tuning kit for a particular motor which they didn’t stock. Went above and beyond and advised where I might get it. I will definitely ma... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very quick delivery and the customer service is excellent, I had a few initial issues setting it up (my fault), I sent a email with a a few questions and they were straight back to me with a solution.... Zobacz więcej
Power box for Yamaha PW-S2 fitted easily, was able to remove housing on Haibike Alltrack 6 without removing crank, and can't go wrong fitting as the 4 plugs are all different so only connect the right... Zobacz więcej
Had quite a few issues finding a chip that would work, but George was very patient and accommodating until we found the right solution.
Informacje dotyczące firmy
Napisane przez firmę
We’re a independent, UK-based business specialising in premium eBike tuning kits for Bosch, Shimano, Giant, Yamaha & Specialized systems. Trusted by over 11,000 riders worldwide, we offer fast, tracked global shipping, expert support, and hassle-free 30-day returns. Whether you’re looking to ride faster, climb smoother, or unlock your bike’s full potential — we’ve got the right kit for you.
Dane kontaktowe
13 freeland park, bh16 6fa, Poole, Zjednoczone Królestwo
- support@ebiketuner.com
- ebiketuner.com
4,6
Doskonała
102 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Works wonderfully
Delivered very quickly. Really easy to install. Worked first time. the E-bike ran out of gears before the motor ran out of power assistance. Mega.
6 lutego 2023
Excellent addition to the bike give you…
Excellent addition to the bike give you the flexibility to use it with full power or gradual decrease in mode. Much better than the stock sudden wall at 16 mph
6 lutego 2023
Quick responses and delivery
I had occasion to purchase two VOLspeed 4 for my 2 Giant bikes. One was brand new and the chip, fitted easily and worked straight away without any problems.
Sadly the second bike which was a bit older and had a motor that had been serviced recently did not respond to the VOLspeed chip. It looks as if this may be a Giant software update problem.
ebiketuner said no problem, send it back and I paid for the upgrade to the Speedbox 3.0, so hopefully that will work.
Great customer service even though the chip did not seem compatible, this seller was willing to help and responded quickly to emails.
20 stycznia 2023
Brilliant 🥇 quality service at its…
Brilliant 🥇 quality service at its very best 🏆.
Works perfectly giving you the best feeling on your bike.
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Tens 🌟rated
1 lutego 2023
Easy process and delivered as promised
Easy process and delivered as promised. The product works as described, great.
26 stycznia 2023
Fast efficient service god…
Fast efficient service god communication and product as described.
16 stycznia 2023
Global bike repair and 8x world championships mountain bike u.s. team member uses ETuner
Works like a charm. Need to set up my wholesale re sellar account ASAP. Thanks.
23 stycznia 2023
Levociraptor
What a fantastic product and first class customer services will do business again
12 stycznia 2023
Arrived on time and was a breeze to fit…
Arrived on time and was a breeze to fit and wow its changed my Mike
10 stycznia 2023
Great products and great service
Great products and great service. They swiftly resolved an issue with a ‘no quibbles’ replacement.
3 stycznia 2023
Opinia niezależna
What a great company to deal with
What a great company to deal with, George is a font of knowledge, I have used them on many occasions, always really helpful and an absolute pleasure to business with!
Keep up the great work 😊
22 grudnia 2022
Opinia niezależna
Great service
Great service, fast and reliable delivery, great communication, I cannot fault their service.
14 grudnia 2022
Opinia niezależna
Superb company!!
I’ve used Ebiketuner on many occasions and each time better than the last. They go above and beyond to help and George is a fountain of knowledge in every aspect. I wouldn’t hesitate in using Ebiketuner again on the future and will 100% recommendation them to friends, family and even people I don’t know. Thank you! 5 star service.
5 września 2022
Opinia niezależna
charged extra for nothing
made a warranty claim on my speedbox unit. Paid £19plus postage to "upgrade" the unit only to be sent the exact same unit
21 września 2022
Opinia niezależna
Odpowiedź od ebiketuner.com
Hi John, apologies for the confusion around the upgrade of your chip. We were under the impression you were wanting to replace you Speedbox 3 like for like, not upgrade to the bluetooth version (since the bluetooth version is £106 more expensive we require additional payment to swap).
Since you weren't the original purchaser of this chip we don't normally transfer warranties over.
However due to the confusion around your exact needs we decided to waive this for you.
We hope you are enjoying your replacement chip and wish you a happy Christmas
All the best,
Team @ ebiketuner
Handlebar Jacks
Found these handle bar jacks available in the UK from Ebike Tuner. Ordered on Friday and arrived Monday, what a fantastic service. The Jacks are an amazing idea for removing wheels to put the bike in the car. They come as a pair and are very light, making them portable while out on your ride so any on trail repairs are easily carried out. What a fantastic idea and extremely well made . Thank you to Ebike Tuner.
29 listopada 2021
Opinia niezależna
Great service from Ebike Tuner.
Great service from Ebike Tuner.
I contacted an American company about ‘Handlebar Jacks’ (put them on your handle bars then turn the bike upside down with no damage, perfect!) if they delivered to the UK then they said they have a UK distributor which was Ebike Tuner, their site was easy to navigate and I found the Jacks easily. From ordering to my front door was 2 days!!! Fantastic service!! I wish all UK company’s were so diligent! Great company to deal with!
9 sierpnia 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.