I have never seen more 1 stars than 5 stars and now I’m one of them. Already missed my 2 month window for delivery which is absolutely insane considering the cost of the chairs and they take your mone... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They're selling a chair as grey when it's really light blue and their refund policy is horrible. You lose more than half of your money if you try to return it. They also have a strict policy of return... Zobacz więcej
Do not buy from this company. They overpromise and underdeliver. My chairs were due in September now I am being told “maybe December”. Their options for the “inconvenience” is to buy a more expensi... Zobacz więcej
Ordered an Adirondack on August 31 and website said delivery Sept. 25-Oct 2. No delivery, and when I called and talked with Rachelle, she informed me that delivery was now December 28-January 16! WTF?... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 36% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely love these chairs
Absolutely love these chairs! They’re stylish, durable, and so comfortable. Assembly was quick and simple. I’ll definitely be buying more for the rest of our patio!
The chairs are incredibly well-made and…
The chairs are incredibly well-made and so comfortable! We’ve already spent hours relaxing in them and can’t wait for many more. Highly recommended!
Ordered, paid two months ago and still no furniture
We ordered a patio set on November 24, 2024. According to my account on their website, my order still says unfulfilled. Money ($1700.00+) has already been paid
I contacted them once last month and was basically told that because we bought the the set during a sale they were having that we go to the end of the line for delivery. Basically she said that we shouldn’t complain about waiting because we got a good deal. This is the worse customer service I have ever seen.

Odpowiedź od Duraweather Poly
Great Customer Service
I ordered several adirondack chairs from a few companies. Duraweather's were by far the most comfortable and sturdy of the ones I bought. I had a few issues with assembly for one piece and the customer service was so helpful! They were polite, prompt, compassionate and fair. I am thrilled at their level of service and their products! Will shop from them again.
Over the top Customer Service!
Hello Again!
If Duraweather is not your "go to" for outdoor furniture you are shopping at the wrong location!
I want to express our gratitude for the great customer service received from DuraWeather, Mr. Hainz in particular. A shipment for some additional parts ordered were shipped to our location and promptly delivered to the wrong address;although properly addressed by DuraWeather. The unexpected was receiving the replacement parts again after thanking the company for sending the parts although I didn't receive them. This is beyond expectations and was not their responsibility to replace them.
Thank you DuraWeather!
The Perfect Fit!!
I’ve been researching Adirondack Chairs for 2 Summers Now!! I had it Narrowed down to 2 Companies…choosing Dura Weather as my Choice!! For whatever reasons…I Kept going back to their Website before making my Final Decision!! And WOW…I couldn’t have been any more Pleased!! These King Chairs are So Relaxing and Comfy!! They
Are Built to last a Lifetime as the Website says!! I’m a Skeptic when it comes to things…Not with this Company Any longer!! Jack Pot!! I’ve found the Perfect Chairs to Complete our Back Porch!!
Oooh yea…We also ordered the Round End Table to accompany the Chairs…It’s Just as Awesome!!
Great furniture built for comfort
I have been gradually replacing my wooden deck furniture that is rotting or damaged by bees. We stayed at a resort with DuraWeather Poly furniture and were impressed by how it looked and how comfortable it was. There is a lot of furniture that is really not designed with comfort in mind. As you look at DuraWeather's furniture, notice the curves designed to cradle the body. We have found less expensive poly furniture. However, they do not have these design features and are too uncomfortable to spend much time in. So far we have purchased two Adirondack rockers and a chase lounge. All look fantastic and are quite comfortable. We could lounge in them all day! Also, we received the furniture much faster than we expected based upon the estimates given when we ordered.
Terrible company to do business with
Terrible company to do business with. We purchased a $3299.00 patio set, holes were miss drilled, parts will not line up to attach the back of chairs, and miss labeled hardware in packaging. Notified company right away via email and they wanted to send replacement parts! REPLACEMENT PARTS for a $3300. set is unacceptable. I asked to speak with someone? Called the only number they have, same lady always answer the phone. I asked her to have someone call me to discuss the issues with my set, because via email they aren't understanding. No call back, I sent another email asking for a call and was told the product team is too busy to call me!!! We as customers purchase products with the understanding they are built properly by the manufacturer and if not we should be reimbursed are offered a new set. I was told neither of these choices were or are options!!
The material however if manufacturer properly seems to be excellent, sadly our set won't go together to use.
They try to cover their butts by responding to your emails and offering replacement parts so STAY CLEAR OF THIS COMPANY!!!

Odpowiedź od Duraweather Poly
I have ordered many many times… had a…
I have ordered many many times… had a couple of good results , but as many or more poor results / problems … the price is good , the quality control not so much … damaged hardware , tons of mis drilling holes , mislabeled / unlabeled pieces etc etc … would shy away from future purchases… pay a bit more for a quality product and save yourself countless hours of assembly and reassembly..

Odpowiedź od Duraweather Poly
Curt and unhelpful customer service
Curt and unhelpful customer service. Poorly managed.
Order was running late, and when i inquired they were dismissive and unhelpful. Then they said it would be an even longer wait, because they had miscounted the inventory. Order 1/10/24, hammock. Order number and copy of order confirmation email sent directly to trustpilot 1/30/24.
Update: excuse me, I contacted using the only email address you included in my order email. I had no other email address to contact you by. If you don’t want people using it, maybe don’t include it as the only email address you send to customers with their order info?! Jesus Christ yes keep blaming the customer.

Odpowiedź od Duraweather Poly
Heavy chairs built well and very…
Heavy chairs built well and very comfortable will be getting end tables to match soon enough

Odpowiedź od Duraweather Poly
The color of the umbrella was just as I…
The color of the umbrella was just as I expected beautiful. The Sunbrella fabric duraweather uses is wonderful. It looks so good on my patio very vibrant colors. I recommend it for anyone it easy to use. The tilt is easy and most of all it blocks sun very nicely.

Odpowiedź od Duraweather Poly
Had several questions
Had several questions, emailed their customer service, I received my answers same day. I placed my order and received my order fairly quickly. I would recommend duraweather and will be purchasing from them again.

Odpowiedź od Duraweather Poly
This chair from duraweather can fold
This chair from duraweather can fold, is white and checks all our requirements! Happy with the product.

Odpowiedź od Duraweather Poly
Awesome dining set and Adirondack sets…
Awesome dining set and Adirondack sets I must say. Easy instructions!! Easy to put together! None of that IKEA crap. Just love them!!

Odpowiedź od Duraweather Poly
Deceptive product description
I purchased 2 Duraweather Plantation Bar Height Swivel Chairs for $1798.The chairs are NOT bar height. A simple google search shows bar height, as regarding chairs, means the floor to seat height is between 28 and 33 inches. These chairs are 22 inches from floor to seat, or the exact definition of standard height. Although if you were to scroll down and open the item description on their webpage it accurately describes the floor to seat height as being 22 inches, the very name including the term 'Bar Height' is false and deceptive advertising. Should I have had to verify that their product description was not fraudulent? The company has offered to issue a refund, minus a restocking fee and I must pay for return shipping. These chairs weight 70+ lbs each and were delivered by common carrier. Return shipping would cost a lot. I will not accept these terms, and as of today the company has failed to respond to a now several week old BBB complaint.

Odpowiedź od Duraweather Poly
Great product
Great product, very pleased with the material, customer service was wonderful. I would recommend duraweather to anyone looking for great outdoor furniture.

Odpowiedź od Duraweather Poly
This is our second time ordering these…
This is our second time ordering these chairs! Love the color and comfort. The table is an added bonus.

Odpowiedź od Duraweather Poly
DuraWeather Poly Adirondack Chairs
I love, love, love the Woodgrain finish on the poly chairs. The Adirondack chairs actually looks like real wood. I am very impressed with the quality of the DuraWeather Poly chairs. I cannot wait to enjoy them throughout the year.

Odpowiedź od Duraweather Poly
DuraWeather Poly outdoor furniture is…
DuraWeather Poly outdoor furniture is fantastic, absolutely outstanding. I was looking for outdoor furniture to complete my new deck. I looked around my area, at local nurseries and furniture shops It was expensive and their selection was much smaller than theirs. I purchased a sample chair first before making my purchase of eight folding Adirondack chairs and boy was I was impressed with the quality and comfort. I would give them 6 stars if I could. Customer service was the cherry on top!

Odpowiedź od Duraweather Poly
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