I received my order this morning, after weeks. Recliner chair covers. The quality is extremely poor from overseas, I paid a very high price for a premium product and this is not what I received. I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible product quality for price. Basically crap from temu at a premium price point. Do not purchase from this site. Their refund policy says satisfaction guarantee but then in fine print only if in... Zobacz więcej
Terrible service. Purchased a king bed sheet set and the fitted sheet was about twice the size of a king mattress (whoever sewed it was obviously not paying attention to any measurements!!). Upon ema... Zobacz więcej
Once my fleece leggings finally arrived, they were the wrong size. I may have inadvertantly ordered wrong. When i inspected the product, i have to say i thought they were very nice. I arranged with dr... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
False products at premium prices
I received my order this morning, after weeks. Recliner chair covers.
The quality is extremely poor from overseas, I paid a very high price for a premium product and this is not what I received.
I believe they are false marketing and bringing cheap stuff from overseas even has Chinese stickers on bag, something you could get from the cheap $$$$$ shops and putting a big price for crappy stuff, making you believe from Australia and premium quality.
I wouldn’t buy from this company, they are deceiving customers as to what they supply and quality. Absolutely a waste of money.😡
really good product !
False advertising (returns to China)
False advertising! Delivery was not fast and when tried to return, told had to pay shipping to return to China! Buyer be aware!
Do NOT buy from this Chinese company
This company is not Australian, they are Chinese. They will not give you a refund without constant back and fro emails and in the end they will only give you a refund if you pay for the product to be returned to China at great expense which is not worth the expense. Then if you want a different size eg. they charge you for the postage. I would definately NOT buy from this company.
Ghost store imitating Australia…
Ghost store imitating Australian business. Item sent from China, not an Australian company. After ordering a device for $100, found out same devices are sold for $15 - 20 on ebay and Temu.
Order from Temu instead
I highly suspect this company drop ships after receiving my headphone band. Absolutely not worth the price I paid. And I can get the exact same ones on SHEIN, AliExpress and Temu.
RETURN GOODS PROCESS FOR DREAMSLEEP AUSTRALIA IS A SCAM
I purchased slippers a few months ago. They did not fit. I was given an address in Chins to return the goods to. I shipped them off by Australia post. Goods arrived in China where they have sat in customs for months.
The slippers plus return postage cost is $159.98.
I am getting no support from their customer service. I feel like I have been scammed.
I WILL NEVER USE DREAMSLEEP AUSTRALIA AGAIN. I WOULD STRONGELY SUGGEST NOONE ELSE TRUSTS THEM.
I am an aged pensioner on a fixed income. I do not have money to waste. I feel like I am not going to see a refund. Not sure what condition 2 pair of slippers will be after sitting in customs for months. to get refund they need to be in pristine condition. So upsetting when you have been scammed.
Scam site
Scam site. The new sleep pro masks do not work at all. I have requested a refund and they just keep asking for videos and extra information and then say they will “address it” but never do.
Absolutely relentless Drop shopping…
Absolutely relentless Drop shopping scam fraudulent site Norton Antivirs did not detect. (RTS) Returned sender I did not open it, when Returned they returned another back saying to forward my details in an email to forward it back on. I asked them as there's no number in Afterpay "return my money immediately your are a drop shipping fraudulent website and sent a duplicate with it in the 1 transaction = 2 transactions of now 4 pillows and 2 pair of orthopaedic Cloud shoes. I caught on fast with this scam but they sent it anyway. They act so sent and nice. Its been the most stressful scam I've enoucountered. I have a father not well and this doesn't help. It is the most cruel scam please just do not buy I have my second I haven't picked up for the collection. All I've been doing is fighting Afterpay no help there they are still taking money out of the first 2 and 3rd package. Yes there's a 3rd 📦 package. So I'm not sure it's probably a duplicate as well. Dangerous for you health they do not care they want to make your life miserable play stupid don't write to them. There's no refund only the Returned packages and there a $60.00 fee to return but I never touched it opened it and it's been going on for 3 an 1/2 months they put the same date in sending, there's no number via Afterpay to contact them. Afterpay have not protected me or properly hear me they'll go around and around so I have now $260 x 3 = $780 THEY WANT ME TO PAY. Honestly wish Accurrent Affair would find this ghost shop. 👻 Do not contact them go straight TO ACCC, THE BANK, ID, SCAM WATCH ECT. Don't contact them they don't care, follow the procedure do not pay them they'll keep sending to you 💯. Watch heaps of government scam YouTube video educate your self. I would love to see who is causing me this miserable low life scam. So do not buy I'm not half way there to resolving it bit if you are in with a good bank you'll be ok. Screen shot their every move send 2 seeking in china 🇨🇳 a fake delivery trackers they use. I could go on and tell you more horrifying stories with them. I am saving my energy for me. Might get like Denium Hitchcock on to this story as more are sophisticated now lets fight them by making them so public on TV 📺 shame them bring all ofctheir shops down honestly couldn't have come at a worse time in my life. "MALWARE BITES DETECTS THEM". STAY VILGENT EDUCATE OURSELVES THERE'S WORSE TO COME!!!!!!!!!!!!! So they will have they time. I WANT MY REFUND ITEM I did NOT TOUCH now!!!!!!!!!
Do not buy!
Do not buy. This company seems to rebrand itself and still offer products that it does not supply. After one year of waiting for a blanket from The Calming Company, with numerous responses saying shipping delays, final email was not delivered due to account no longer in existence.
Now we see the exact product offered and website construction as this company with a different business name attached.
Warning to all potential buyers that they still have not provided the blanket or refunded any money in one year of attempted questioning.
Do not expect anything from this company!
Randomly stopped working within a year…
Randomly stopped working within a year of purchase. When i contacted the company, their response was "we regret to inform you that we cannot accept the return as it falls outside the applicable 30-day return period".
Terrible product and company. I would not recommend.
A horror experience
A horror experience. A ghost company, obviously from China.
I ordered 2x 95% down standard pillows for $190 +. Reviews were unbelievable!!! Absolutely incredible pillows, I am buying another 2 etc etc….all lies! So because I am an old person, I believed all the comments.
The pillows eventually arrived! The packaging was damaged a one of the pillows had a number of rips, that’s how I realised the fill in the pillows wasn’t a down but horrible plastic fibres. So I bought 2 plastic pillows for $190!!
To return the items was impossible as I was told I need to return it to China.
So. NO STARS!!!
DREAMSLEEP are fraudsters! Disgusting!
I was distraught even by the fact that their “Sydney” address was also fake and didn’t exist.
Once again, NO stars.
Additional costs for their error!!!
Terrible service. Purchased a king bed sheet set and the fitted sheet was about twice the size of a king mattress (whoever sewed it was obviously not paying attention to any measurements!!). Upon emailing the team letting them know of the error, they said 'sorry for the disappointment but our policy says an additional $25 will be required to cover their costs"!!!!
They wanted to charge me to cover the costs for their mistake to send me the correct size. That isn't good practie at all. Do not recommend.
They do not deliver on their promise
They do not deliver on their promise. I have waited for more than 1 week and no update on delivery.
No response to emails and no phone number to contact.
i have to dispute this with my bank
Once my fleece leggings finally…
Once my fleece leggings finally arrived, they were the wrong size. I may have inadvertantly ordered wrong. When i inspected the product, i have to say i thought they were very nice. I arranged with dreamsleep to get another 2 pairs in the right size. Unfortunately i had to pay a $50 picking fee. But, the new pairs arrived and i have to say I love them. They are warm and look really good on, have been washed several times with no issue. So, all in all, long delivery time as from China but, i love the 2 sets i bought.
If I could give zero points I would
If I could give zero points I would. Overpriced sleep earphones have a disturbing crackle in them. So bad that they can’t be used. To get a refund, they ask for a video. How am I going to do that? They never responded to that question. PayPal has been useless too as they could not find that the product was “misrepresented”. Hello? Lots of poor reviews on this company online that I unfortunately didn’t see (lesson learned). Do not buy from them! They seem to buy cheap from Temu and overprice their products. Shame on them to steal from hard working people!
SCAMMERS DO DO TRUST THIS WEBSITE.
SCAMMERS DO NOT TRUST THIS WEBSITE.. ADVERTISE QUALITY ITEMS SEND TEMU PRODUCTS .. I CANCELLED MY ORDER PRETTY MUCH STRAIGHT AWAY AND THEY REPLYED WITH ITS TO LATE ITS BEEN PROSESSED ALREADY!!!SCAMERS!!!BUYER BEWARE!!!!!HOW DO THESE PEOPLE SLEEP AT NIGHT RIPPING PEOPLE OFF.. GO MAKE AN HONEST LIVING!! GOD IS WATCHING YOU!!!
SCAM Cheap Chinese products not Australian!!
NOT an Australian company. Cheap, inferior quality rubbish that is shipped direct from China. I paid $81 for a pillow which is made of cheap rubbish and smells of chemicals. Unfortunately I read all the negative reviews after I placed the order - I emailed them and submitted a form via their website within an hour of placing the order asking them to cancel it and refund my money. They did not respond for over 24 hours and then said it had already shipped so they could not cancel it. I replied that I contacted them to cancel BEFORE it shipped, and I asked 3 times for an address in Australia to return it to, which they ignored as they are in China. I raised a dispute with Paypal but they found in the sellers favour as it was shipped and they provided a tracking number. Money down the drain - AVOID THIS WEBSITE!!!
As close to a scam as they come
As close to a scam as they come, yes you receive a product, although the product is complete garbage, can't charge it, speakers are more uncomfortable then earplugs and the strap was itchy. Terrible company.
If i could give Dreamsleep Australia no…
If i could give Dreamsleep Australia no stars or negative stars I would. This company is a scam. It is all from China. No part of this company is Australian. As soon as you order a Chinese company sends delivery details. Purchases then take weeks to arrive. I ordered pillows, they were absolute rubbish, nothing like advertised. They were meant to be fluffy hotel style pillows.with duck feathers but flat pancake lumpy synthetic pillows arrived weeks later. I asked for a refund, the emails I received were just smart ass replies mocking me and wasting my time. After I emails of asking for a return address they finally replied with an address without the country on it that was made up. It was Chinese but they didn't even put China in the text. Australia Post said it was rubbish and a scam. Lucky I paid with Afterpay and used Shop because I placed the order in dispute in both Afterpay and Shop stating it was false advertising and they should do more research on who they approve to use their services because I only purchased the pillows because Shop advertised them coming from an Australian Owned & Operated and I trusted them based only on their recommendation. I won the dispute and received a full refund because Dreamsleep didnt respond to Afterpay or Shop in the required timeframe. This wasnt a shock because they are just a scam. They claim they operate from Sydney so I said send the Sydney address to return the pillow and they would not provide the information. They have no phone number or Sydney address. I wouldnt even let a dog have the pillows they supplied. Im surprised I received anything tbh. I doubt anyone would get a refund if afterpay wasnt used and I was lucky enough to have no payment upfront for two weeks so it didn't effect me. Hopefully Shop stops advertising them and Afterpay closes their account with them. Huge scam. The emails I received back from Dreamsleep were so rude and unprofessional. They were basically laughing and being sarcastic smart asses.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








