Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Zobacz więcej
Reakcja na opinię
The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Zobacz więcej
Reakcja na opinię
Great and fast customer service - I made a mistake placing PO at my previous address and team made the change for me without any issues within couple hours. Thank you!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Dane kontaktowe
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Zjednoczone Królestwo
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Doskonała
738 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing quality clothes and very fast…
Amazing quality clothes and very fast delivery and on time
27 lipca 2026
Odpowiedź od Directclothing
Hi Stacey,
We are so happy to hear you enjoyed the quality of our clothes and our fast delivery!
Thank you for your kind words.
Kind Regards,
Direct Clothing
Great customer service
Swift delivery.
One item received was damaged and another was ill-fitting: after a couple of emails with Customer Service, a new item was received to replace the damaged one, and a refund received for the returned item. Cannot fault the service at all.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Ashley,
We are so glad to hear that our customer service team was able to resolve the issues with your order efficiently. We appreciate you highlighting our swift delivery and excellent service. Thank you for your kind words and for taking the time to share your positive experience with us!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Alice
Thank you for your review.
We are pleased to see that you feel you have received a simple and quick delivery
Kind Regards,
Direct Clothing
Order and Delivery
The ordering process was smooth, the delivery arrived on time, and everything was well packaged.
20 lipca 2026
Odpowiedź od Directclothing
Hi Annu,
We're so glad to hear that your ordering experience was smooth, your delivery arrived on time, and everything was well packaged.
We truly appreciate your kind words!
Kind Regards,
Direct Clothing
Amazing customer service
Amazing customer service! DHL lost my package and Chloe at Direct Clothing handled it all i didnt have to do anything - thanks so much!
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Amanjeet,
We're so happy to hear that our team provided excellent support when your package encountered an issue.
We always aim to resolve things smoothly for our customers.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Cristina,
We are so pleased to hear about your positive experience with our prompt service.
Thank you for your kind words!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Sarah,
We are so happy to hear that our personal service was super for you.
Thank you for your kind words!
Kind Regards,
Direct Clothing
Excellent company
Excellent company! Ordering was seamless and their site is easy to navigate and updates on delivery were prompt and accurate. When there was an issue with the courier company they were very quick in getting hold of me to try and sort the issue in a very friendly way. I have ordered from them before and will continue to do so, without reservation.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Peta,
We are so happy to hear that your ordering experience was seamless and that our website was easy to navigate. We truly appreciate your kind words about our team's quick response and friendly approach in resolving the courier issue.
We value your continued support and look forward to serving you again.
Kind Regards,
Direct Clothing
Quick and simple to use
13 lipca 2026
Odpowiedź od Directclothing
Hi Victoria,
We're so glad you found our service quick and easy to use.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
School uniform was good quality.Parcel…
School uniform was good quality.Parcel has been delivered on time.
10 lipca 2026
Odpowiedź od Directclothing
Hi Nadiia,
We're so happy to hear that the uniform quality met your expectations and that your parcel arrived promptly.
We appreciate your kind words!
Kind Regards,
Direct Clothing
Ordered a pair of school shorts that…
Ordered a pair of school shorts that were not dispatched with the main order. Called in and was told they would be out next day.
One week later shorts delivered
8 lipca 2026
Odpowiedź od Directclothing
Hi Jas,
We appreciate you bringing this delivery delay to our attention.
We understand your frustration with the shorts arriving a week later than expected. We are reviewing our dispatch process to prevent this from happening again.
Kind Regards,
Direct Clothing
Customer services very good
Customer services very good, quick to answer my queries and help with ordering
28 lipca 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Em,
We're so happy to hear that our customer service team was able to assist you efficiently with your order.
We appreciate your kind words!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Hannah,
We're so glad to hear you're happy with the quick delivery and quality of our clothes!
Thank you for your positive feedback.
Kind Regards,
Direct Clothing
Very speedy service
2 lipca 2026
Odpowiedź od Directclothing
Hi Dawn
Thank you for you review
it is great the hear that you received a speedy service.
Kind Regards,
Direct Clothing
The courier lost my parcel but Chloe was amazing
The courier lost my parcel, Chloe at Direct Clothing spent a long time on the phone to them trying to track it. She was so helpful and went out of her way to make sure my replacement parcel arrived before our holiday. THANK YOU!
9 lipca 2026
Odpowiedź od Directclothing
Hi Ms J Brewer,
We are so pleased to hear our team provided such excellent support in resolving the delivery issue. Ensuring your parcel arrived before your holiday was our priority, and we are glad we could assist.
Thank you for sharing your positive experience!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Sibi
Thank you for your review.
It is always good to know that our customer find our products to be of a good fabric.
Kind Regards,
Direct Clothing
Website needs to be updated
Website needs to be updated, doesn’t show updates about delivery and returns
Ni online process of return. Quality of clothes is good, but way expensive than top brands in UK
6 lipca 2026
Odpowiedź od Directclothing
Hi ,
We appreciate your feedback regarding our website and return process.
We understand your concerns about delivery updates and the lack of an online return system. We are actively working on improving these areas to enhance your experience. We're glad you like the quality of our clothes.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Rakel,
We're happy to hear that you found everything straightforward and easy.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Muhammed,
Thank you for your review.
We regret any confusion regarding charges for size changes. We are reviewing our policies to ensure clarity.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Faye,
We're so glad to hear your order arrived on time! Your satisfaction is very important to us.
Kind Regards,
Direct Clothing
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.