Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Zobacz więcej
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The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Zobacz więcej
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Great and fast customer service - I made a mistake placing PO at my previous address and team made the change for me without any issues within couple hours. Thank you!
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Informacje dotyczące firmy
Napisane przez firmę
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Dane kontaktowe
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Zjednoczone Królestwo
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Doskonała
738 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Service
Can't fault the service. Quick response to my queries via email and resolved my issue immediately.
1 września 2026
Opinia niezależna
Odpowiedź od Directclothing
Mark H,
We're so glad we could quickly resolve your issue and provide excellent service.
Your positive feedback means a lot to us!
Kind Regards,
Direct Clothing
Very good service .Quick responses to…
Very good service .Quick responses to my emails and very helpful staff.
17 sierpnia 2026
Odpowiedź od Directclothing
Banafsha,
We're so happy to hear that our service and staff were helpful and responsive.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Great customer service
Ordered uniform for my daughter, fast order processing and shipment.
Issues with DHL meant the parcel was not delivered and returned to sender. Customer service was very quick to respond and resolve the issues and reissue to me.
18 sierpnia 2026
Odpowiedź od Directclothing
Owen Hennessey,
We are truly glad to hear that our team was able to swiftly resolve the delivery issue and ensure your daughter's uniform reached you.
We appreciate your understanding and patience.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Anna Raja,
We're so happy to hear you found our service amazing, easy to use, and our delivery quick!
Thank you for your positive feedback.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Menzies
We're so happy to hear you found you experience with us was great! Thank you for your kind words.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Michelle,
We're so happy to hear you found ordering easy and delivery quick! Thank you for your kind words.
Kind Regards,
Direct Clothing
First order was stolen
First order was stolen, second order arrived, certain items didn’t fit so sent back over a week ago and still haven’t received a refund!
10 sierpnia 2026
Odpowiedź od Directclothing
Mikayla Mcgahey,
We are very sorry to hear about the issues with your orders and the delay in your refund.
We are actively looking into this matter to ensure a swift resolution for you.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Honorine,
We are so pleased to hear that you are satisfied with your recent delivery and product.
Thank you for your wonderful feedback!
Kind Regards,
Direct Clothing
Very good service
There was some confusion over the size but they sorted it out quickly at no additional cost to me.
14 sierpnia 2026
Odpowiedź od Directclothing
Dany,
We're glad we could quickly resolve the sizing issue for you without any additional cost.
We appreciate your understanding and feedback.
Kind Regards,
Direct Clothing
Amazing customer service
Amazing customer service, sent wrong item. They replied to my email within hours and dispatched the item that morning. So impressed
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Directclothing
Rebecca Ford,
We are so glad to hear that our customer service team was able to quickly resolve the issue with your order.
We appreciate you sharing your positive experience!
Kind Regards,
Direct Clothing
Great service!
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Yana
Thank you for your review.
We are pleased to hear you received a great service.
Kind Regards,
Direct Clothing
Great help when trying items on!
12 sierpnia 2026
Odpowiedź od Directclothing
Hi Peter,
We're so glad our team provided such great assistance during your visit.
We appreciate your kind words!
Kind Regards,
Direct Clothing
Items are delivered very quickly.
Items are delivered very quickly.
Also, when I had a query about sizing, I had a very prompt response.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Beth,
We're so glad to hear about your positive experience with our delivery speed and our team's prompt assistance with your sizing query.
Thank you for sharing your feedback!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi John
Thank you for your review.
We are very please to hear you feel we have an excellent level of customer service. I will pass your praise onto our team.
Kind Regards,
Direct Clothing
Prompt Customer Service
We had issues with tracking the delivery and when the items came, one was the incorrect size and one was not brand new. However, we were amazed by the quick response via email and promt replacements. Can’t fault the team for their customer service. Thank you.
3 sierpnia 2026
Odpowiedź od Directclothing
Hi,
Thank you for your review.
We truly appreciate you sharing your experience with us. We're genuinely sorry to hear about the initial issues with tracking and the incorrect items you received. However, we are incredibly pleased that our team was able to resolve these promptly through our email support and quick replacements. Your kind words about our customer service mean a lot to us.
Thank you for your understanding and positive feedback.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Kevin ,
We are delighted to hear that our delivery service was easy and quick for you.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Great quality blazer and shorts
Great quality blazer and shorts which arrived promptly.
13 lipca 2026
Odpowiedź od Directclothing
Hi Philippa,
We are so happy to hear you are pleased with the quality of your recent blazer and shorts purchase!
We appreciate your kind words.
Kind Regards,
Direct Clothing
Excellent customer service
Excellent customer service. Thanks for getting my child clothing perfect.
31 lipca 2026
Odpowiedź od Directclothing
Hi Niroshini,
We're so happy to hear we could perfectly tailor your child's clothing! We appreciate your kind words about our service.
Kind Regards,
Direct Clothing
Fantastic customer service
Fantastic customer service! The uniform we needed was out of stock but everything was sorted super fast with great communication. Thank you!
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Amy,
We are so happy to hear that our team provided excellent communication and quickly resolved the uniform stock issue for you. Thank you for your kind words!
Kind Regards,
Direct Clothing
Helpful size chart!
Helpful size chart!! Lovely quality blazer. Swift delivery. Thank you.
5 sierpnia 2026
Odpowiedź od Directclothing
Hi Joanna,
We're so glad our size chart was helpful and you love the blazer! We appreciate your kind words about our swift delivery.
Kind Regards,
Direct Clothing
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.