Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Zobacz więcej
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The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Zobacz więcej
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Great and fast customer service - I made a mistake placing PO at my previous address and team made the change for me without any issues within couple hours. Thank you!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Dane kontaktowe
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Zjednoczone Królestwo
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Doskonała
738 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
3 weeks after the order
3 weeks after the order. It has not been received. Called them to chase but no reply. Emailed them and no reply.
25 sierpnia 2026
Odpowiedź od Directclothing
Hi,
Thank you for your review.
We are very concerned to hear your order has not arrived and that you haven't received a response from us.
We are investigating this immediately.
Kind Regards,
Direct Clothing
Delivery was very quick
24 sierpnia 2026
Odpowiedź od Directclothing
Hi Ethel,
We're so happy to hear that our delivery service was quick for you.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Quick delivery and well packed.
24 sierpnia 2026
Odpowiedź od Directclothing
Hi Ann,
We are so glad to hear that your delivery was quick and well-packed.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Robert,
We're happy to hear that our service met your expectations.
Thank you for your positive feedback!
Kind Regards,
Direct Clothing
Ordered uniform last month and it still…
Ordered uniform last month and it still hasn’t arrived.
26 sierpnia 2026
Odpowiedź od Directclothing
Hi Naomie,
Thank you for your review.
We are concerned to hear your uniform order has not arrived.
We are looking into this delay for you.
Kind Regards,
Direct Clothing
Great quality clothing and excellent…
Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very happy with my purchase and would definitely order again!
21 sierpnia 2026
Odpowiedź od Directclothing
Hi Lena,
We are so pleased to hear that you are happy with the quality of our clothing and the excellent service you received. It's wonderful to know that your order arrived quickly and was carefully packed.
We truly appreciate your kind words and look forward to serving you again!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Manzella,
We're truly happy to hear you were satisfied with our service.
Thank you for your positive feedback!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi,
We're happy to hear that your delivery was quick and the quality met your expectations.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Very happy with the service and the…
Very happy with the service and the uniform. A refund was issued relatively quickly (wrong size ordered) and I did not need to pay for the return.
20 sierpnia 2026
Odpowiedź od Directclothing
Natalya,
We're so happy to hear that our service and uniform met your expectations! We're glad the return process for the incorrect size was smooth and hassle-free for you. Thank you for your positive feedback.
Kind Regards,
Direct Clothing
Great customer service
Great customer service. The lady I spoke to, Chloe, was excellent in dealing with my queries. Was patient with me and updated me with the right answers. She also replied to my email promptly. Thank you Chloe
8 września 2026
Odpowiedź od Directclothing
Isaac,
We are so happy to hear about your positive experience with our customer service. We appreciate you acknowledging the excellent support you received with your queries and prompt replies. Thank you for your kind words!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Lanre Odunfa,
We're so glad to hear you had a good experience with our customer service. We appreciate your kind words!
Kind Regards,
Direct Clothing
Great and fast customer service
Great and fast customer service - I made a mistake placing PO at my previous address and team made the change for me without any issues within couple hours. Thank you!
10 września 2026
Opinia niezależna
Odpowiedź od Directclothing
Petra Leandro Fernandes,
We are so glad we could assist you quickly with your address change. We appreciate you sharing your positive experience with our customer service team!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Sylvia ,
We are so happy to hear that our customer service was amazing. We truly appreciate your kind words and positive feedback!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi
Thank you for your kind review.
We are pleased you feel our service is of a great standard.
Kind regards
Direct Clothing
Odpowiedź od Directclothing
sonia,
We appreciate your feedback on the quality. We are sorry to hear about the missing and incorrect item. We are working to improve our order fulfillment process.
Kind Regards,
Direct Clothing
Very happy with my orders
Very happy with my orders, very quick delivery and good quality clothes. Thank you
25 sierpnia 2026
Odpowiedź od Directclothing
Sevdalina Mindova,
We are so happy to hear that you are pleased with your orders and that the delivery was quick. It's wonderful to know you appreciate the quality of our clothes. Thank you for your kind words!
Kind Regards,
Direct Clothing
Delivery was expected last Wednesday…
Delivery was expected last Wednesday before the start of new academic year. Blazer still hasn't arrived. Very disappointed.
25 sierpnia 2026
Odpowiedź od Directclothing
Kimberley Reid,
We sincerely regret the delay with your blazer's delivery and understand your disappointment. We are actively investigating this issue to ensure it's resolved promptly.
Kind Regards,
Direct Clothing
nice one pls keep it up
8 września 2026
Opinia niezależna
Odpowiedź od Directclothing
Mistura Raji,
We're happy to hear that you enjoyed your experience. We appreciate your kind words and positive feedback. We will certainly keep it up!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Tina Omokaro,
We're happy to hear that our customer service was very good. We appreciate your kind words.
Kind Regards,
Direct Clothing
Excellent services.Uniforms quality…
Excellent services.Uniforms quality very good,fast delivery and easy to return if the sizes are not right for you.
17 sierpnia 2026
Odpowiedź od Directclothing
Richa,
We're so pleased to hear you're happy with the quality of our uniforms and our fast delivery! It's also great to know that our return process was easy for you. Thank you for your wonderful feedback.
Kind Regards,
Direct Clothing
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.