Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Zobacz więcej
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The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Zobacz więcej
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Great and fast customer service - I made a mistake placing PO at my previous address and team made the change for me without any issues within couple hours. Thank you!
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Informacje dotyczące firmy
Napisane przez firmę
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Dane kontaktowe
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Zjednoczone Królestwo
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Doskonała
738 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Directclothing
Hi Emma,
We're so happy to hear you found our website clear and the ordering process straightforward, with super quick shipping!
We truly appreciate your positive feedback.
Kind Regards,
Direct Clothing
My order was received in a very good…
My order was received in a very good time without any delay.
23 czerwca 2026
Odpowiedź od Directclothing
Hi Francis,
We're happy to hear your order arrived promptly. We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Super helpful staff
22 czerwca 2026
Odpowiedź od Directclothing
Hi Guisela
Thank you for your review.
We are please that you have found our staff to be super helpful.
Kind Regards
Direct Clothing
Disappointing quality of clothing
Disappointing quality of clothing. If you get items that fit the chest they dont fit around the waist. Material has been changed to a much thicker material - which is not the best for summer. Prices are steep as is the delivery cost. Have no choice but to buy from this company as its the only one that supplies my children's school
22 czerwca 2026
Odpowiedź od Directclothing
Hi,
We appreciate you taking the time to share your detailed feedback regarding our clothing quality, sizing, material, and pricing.
We understand your concerns about the fit and the suitability of the material for summer. We are actively reviewing our product specifications and pricing structure to better meet the needs of our customers.
Your insights are invaluable as we strive to improve our offerings.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Fazel,
We're so happy to hear you found the device amazing! We appreciate your positive feedback.
Kind Regards,
Direct Clothing
Super fast delivery, great quality
Very fast delivery, even for personalised items. Quality is excellent, would definitely order from here again.
22 czerwca 2026
Odpowiedź od Directclothing
Hi Sammie,
We are so happy to hear that you were pleased with the fast delivery of your personalized items and their excellent quality!
We appreciate your kind words.
Kind Regards,
Direct Clothing
Everything was securely packaged and…
Everything was securely packaged and arrived in perfect condition.
19 czerwca 2026
Odpowiedź od Directclothing
Hi,
We're so happy to hear everything arrived in perfect condition.
We appreciate your kind words!
Kind Regards,
Direct Clothing
Great experienced
Great experienced, friendly staff, easy to access website, and most of all good quality materials
16 czerwca 2026
Odpowiedź od Directclothing
Hi Charlton,
We are so happy to hear that you had a great experience with our team and found our website easy to use. We appreciate your kind words about the quality of our materials.
Thank you for your positive feedback!
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi Victoria ,
We are so glad we could help with your inquiry. Thank you for your kind words!
Kind Regards,
Direct Clothing
Thanks a lot for advising me and your …
Thanks a lot for advising me and your service.
10 czerwca 2026
Odpowiedź od Directclothing
Hi Pascale,
We're so glad we could help! Your kind words mean a lot to us.
Kind Regards,
Direct Clothing
old stock has to go first attitude
disappointed that new style swimming costume (lined, closed back) is not stocked in local uniform shop in all sizes (because old stock has to be sold first) nor can it be ordered
8 czerwca 2026
Odpowiedź od Directclothing
Hi Verena,
We appreciate you sharing your experience.
We understand your frustration regarding the availability of the new swimming costume style and are looking into this stock issue.
Kind Regards,
Direct Clothing
An excellent shirt in a good price
An excellent shirt delivered on time. However, the delivery charges should be less.
29 maja 2026
Odpowiedź od Directclothing
Hi Maqsood,
We regret the delay and incorrect size. We're addressing this.
Kind Regards,
Direct Clothing
Odpowiedź od Directclothing
Hi,
We're happy to hear you enjoyed our quick delivery and good service.
We appreciate your feedback.
Kind Regards,
Direct Clothing
Ordering school uniform made easy - by Chloe!
Ordering school uniform.. any parent’s worst nightmare!
I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been right, I have been able to email and have every single question answered, problem resolved and item of clothing sorted. Not only that, but everything’s been so quick!
Chloe specifically, has been beyond exceptional! I’ve had to speak with her on numerous occasions and she is always so lovely, super helpful and eager to resolve any query. She really is an asset to the team!
5 czerwca 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Kristina,
We are so glad to hear that your experience ordering school uniforms was easy and efficient, even with adjustments needed. We strive to make these processes as smooth as possible for all parents.
We truly appreciate your kind words about Chloe and their exceptional support. She really is a Gem in our team.
Kind Regards,
Direct Clothing
Special thanks to Chloe who provides…
Special thanks to Chloe who provides such wonderful service and always goes out her way to help get the uniforms right. You're a superstar and very much valued!
18 maja 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Madhavi,
We are so glad to hear you had such a positive experience with us! We truly appreciate your kind words and are happy we could assist you so well.
We will make sure that Chloe gets to read your review.
Kind Regards,
Direct Clothing
The help from the team when the package…
The help from the team when the package wasn't delivered.
21 maja 2026
Odpowiedź od Directclothing
Hi Daniel,
We're happy to hear our team could assist you with your delivery. Thank you for your kind words.
Kind Regards,
Direct Clothing
It was easy and quick
It was easy and quick. I would have appreciated more guidance with sizes.
20 maja 2026
Odpowiedź od Directclothing
Hi Paloma,
We're glad you found it easy and quick.
We appreciate your feedback on size guidance.
Kind Regards,
Direct Clothing
Great Customer Service
I have been very happy with my purchasing experience with this company.
Chloe at Customer Service was very responsive and helpful when I had a query about an item.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Directclothing
Hi Sarah,
We are so pleased to hear about your positive purchasing experience. It's wonderful to know our team provided helpful support. We will pass your kind words onto Chloe.
Thank you for sharing your kind words!
Kind Regards,
Direct Clothing
Fast delivery
Fast delivery. And quick refund after sending items not wanted back.
Thanks
1 maja 2026
Odpowiedź od Directclothing
Hi Sarah,
We're so glad to hear you had a positive experience with our delivery and refund process. Thank you for your kind words!
Kind Regards,
Direct Clothing
Ordering is easy
Ordering is easy. The website is easy to navigate. It's the delivery where it falls short even when selecting delivery direct to the school. Email notification says dispatched but it was only the following week when 2 orders arrived together. Stock for some sizes in some garments was non existent, and this at the beginning of a season.
22 kwietnia 2026
Odpowiedź od Directclothing
Hi Rita,
Thank you for your feedback.
We acknowledge your concerns regarding delivery delays and and the size guide availability, especially at the season's start. We are reviewing our dispatch and the garment information available to prevent similar issues.
Kind Regards,
Direct Clothing
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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