Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Zobacz więcej
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The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Zobacz więcej
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My experience at first wasn’t great but this was down to the courier - rather than the shop. Chloe at Direct Clothing went above and beyond to get my items delivered to me. Fantastic level of customer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Dane kontaktowe
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Zjednoczone Królestwo
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Doskonała
741 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super helpful!
19 września 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Odpowiedź od Directclothing
Thank you for your positive feedback.
Here at Direct Clothing, we work hard to maintain high standards and to get orders out quickly and efficiently. We are delighted that this has been reflected with your order.
Direct Clothing Team
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Easy and fast service
18 września 2025
Odpowiedź od Directclothing
Thank you for your positive feedback. Here at Direct Clothing, we work hard to maintain high standards and to get orders out quickly and efficiently.
We are delighted that this has been reflected with your order.
Direct Clothing Team
Great company
Fast delivery, great communication and excellent material for uniforms especially for PE kits. suitable for washing 2 and 3 times a week.
11 września 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Odpowiedź od Directclothing
Thank you for taking the time to leave a review.
We love to see that your online shopping experience with us was simple and user friendly.
Direct Clothing Team
Really happy with my purchase..delivery…
Really happy with my purchase..delivery on time.great quality
17 września 2025
Odpowiedź od Directclothing
We would like to thank you for taking the time to leave a great review.
Direct Clothing are pleased to hear you are satisfied with the quality of the garments and delivery process, as we take great pride in this and are happy to hear it has been reflected with your order.
Direct Clothing Team
Very good communication and fast…
Very good communication and fast delivery - thank you.
10 września 2025
Odpowiedź od Directclothing
Thank you for your positive feedback.
Here at Direct Clothing, we work hard to maintain high standards and to get orders out quickly and efficiently. We are delighted that this has been reflected with your order.
Direct Clothing Team
Great job at the phone service
Great job at the phone service, quick response and support
16 września 2025
Odpowiedź od Directclothing
We would like to thank you for taking the time to leave us a kind review.
We are determined to provide the highest standards of customer service and the team are delighted to hear your experience with us has reflected this.
Direct Clothing Team
Excellent service and good product.
8 września 2025
Odpowiedź od Directclothing
Thank you for leaving a fantastic review.
We love to see you are happy with the quality you have received as we are determined to deliver the highest of standards at all times.
Direct Clothing Team
Very good service
Very good service. A couple of sizes missing but managed to order what we needed. Thanks.
8 września 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Very poor quality jumper
Very poor quality jumper. It’s a very poor synthetic material and quite rough to wear. We are only going with it because of the school logo and colour, otherwise, it does not offer good value at all. The return charges are high, and the refund process takes ages. I am still chasing the refund.
15 września 2025
Odpowiedź od Directclothing
Thank you for your review, we take onboard your feedback regarding the jumper and apologise for the delay with your refund.
We had a larger than expected number of returns, however this should have now been resolved.
Easy to use website
Easy to use website. Easy to order the correct size using the guide.
No issues to comment on
4 września 2025
Odpowiedź od Directclothing
Thank you for taking the time to leave a review, we are happy to hear that you are pleased with our overall service and glad that you find our website user friendly.
Direct Clothing Team
Excellent service
Excellent service. Had a query and was explained well. Clothes arrived promptly and excellent quality
5 września 2025
Odpowiedź od Directclothing
We would like to thank you for taking the time to leave a great review.
Direct Clothing are pleased to hear you are satisfied with the quality of the garments and delivery process, as we take great pride in this and are happy to hear it has been reflected with your order.
Direct Clothing Team
Quick efficient serving though it was…
Quick efficient serving though it was for extra large sizes which luckily were in stock.
4 września 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
‘Computer said no!’
Uniform expensive for what it is and when trying to return/exchange something over the 30day period i was told the system doesn't allow it?
What am I supposed to do with brand new uniform that doesn't fit my child anymore?
I realise every business has policies but this isn't like buying something in a high street store… i don't want a refund but if I could exchange it for something that would be helpful don't you think?… hence the 3-stars!
4 września 2025
Odpowiedź od Directclothing
Thank you for your review and we take on board your concerns. We would kindly ask you to email customerservice@directclothing.co.uk with the details of the item you are wanting to exchange and which order it relates to and they will look into this for you.
Always quick and ready for local pickup…
Always quick and ready for local pickup at school.
11 września 2025
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
I went to the actual shop and was told…
I went to the actual shop and was told the items I was after were out of stock and a week later they were available online so I purchased them again online and two weeks later, I have not received neither of the order.
10 września 2025
Odpowiedź od Directclothing
Thank you for your review and we are sorry that you've had issues with your order. We believe this is now being sorted by our shop and the missing part of your order will arrive soon
Odpowiedź od Directclothing
Thank you for taking the time to leave a review.
We appreciate your feedback. Direct Clothing are glad that you had such a positive experience with us and are glad we were able to provide fast delivery.
Direct Clothing Team
Odpowiedź od Directclothing
Thank you for your kind review.
Direct Clothing are happy to learn you had such a positive experience when ordering and we really appreciate your review and feedback.
Direct Clothing Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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